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Barker, Sunita and Hartel, Charmine E.J. (2004) Intercultural service encounters : an exploratory study of customer experiences, Cross cultural management : an international journal, vol. 11, no. 1, pp. 3-14, Emerald Goup Publishing, Bingley, England [C1]
ERA journal ID: 36084 – Scopus EID: Not tagged
DRO entry for this publication
No grants and/or consultancies found or audited – the 2013 HERDC financial return has not been completed or loaded as yet.
No completions found or audited.
DRO to publications collection last synchronised: Thursday 5th December 2013 10:04pm