Research Services Division

Deakin Research

Research Output for Michael B Beverland

Note: The 2012, 2013, 2014 publications have not been audited.

Jump to: Publications | Grants and Consultancies | HDR completions

Michael B Beverland may be from another institution or only recently joined Deakin University.

Publications

2007 External

Hedrick, Natalie*, Beverland, Michael* and Minahan, Stella (2007) An exploration of relational customers' response to service failure, Journal of services marketing, vol. 21, no. 1, pp. 64-72, Emerald Group Publishing Limited, Bingley, England [C1]
ERA journal ID: 19839 – Scopus EID: 2-s2.0-33847176233
Citation counts: Scopus - 18
DRO entry for this publication

2006 External

Minahan, Stella and Beverland, Michael* (2006) Men and shopping : the emerging generation gap, Book of abstracts : 13th recent advances in retailing & services science conference, july 9-12, 2006 Budapest, Hungary, EIRASS, Budapest, Hungary [E3]
DRO entry for this publication

2005 External

Minahan, Stella and Beverland, Michael* (2005) Why women shop : secrets revealed, John Wiley & Sons, Milton, Qld [A1]
DRO entry for this publication

Grants and Consultancies

No grants and/or consultancies found or audited – the 2014 HERDC financial return has not been completed or loaded as yet.

Higher Degree by Research Completions supervised by Michael B Beverland

No completions found or audited.

Legend:
* Not a member of Deakin University at time of output.

DRO to publications collection last synchronised: Wednesday 16th April 2014 10:04pm

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23rd July 2011