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Caruana, Elissa, Wilkin, Carla* and Cybulski, Jacob (2004) Intentions and perceptions : the emerging gaps between web system designers and users, in Elliot, S.; Williams, M.A.; Williams, S. and Pollard, C. (eds), ACIS 2004 : Proceedings of the 15th Australasian Conference on Information Systems, pp. 1-10, Australasian Conference on Information Systems, Hobart, Tas. [E1]
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