Research Services Division

Deakin Research

Research Output for Carolyn Ye-Phern Chin

Note: The 2012, 2013, 2014 publications have not been audited.

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Publications

2003 School of Information and Business Analytics

Chin, C. Y., Ding, M. S. and Unnithan, Chandana (2003) Organisational transformation through CRM implementation: a descriptive case study, in Hanisch, J.; Falconer, D.; Horrocks, S. and Hillier, M. (eds), Proceedings of the Seventh Pacific Asia Conference on Information Systems, pp. 433-444, University of South Australia, Adelaide, S. Aust. [E1]
DRO entry for this publication

2002 School of Information and Business Analytics

Chin, Carolyn Ye-Phern, Ding, Melissa Soo and Unnithan, Chandana (2002) Towards a business-value oriented eCRM : a preliminary action research project, Deakin University School of Information Systems, Geelong, Vic. [A6]
DRO entry for this publication

2002 External

Castleman, Tanya and Chin, Carolyn Ye-Phern* (2002) eCommerce and the competitiveness of small enterprises : a study of the restaurant industry, Deakin University, School of Information Systems, Geelong, Vic. [A6]
DRO entry for this publication

2001 School of Information and Business Analytics

Chin, Carolyn Ye-Phern and Castleman, Tanya (2001) eCommerce for owner-operated restaurants: an exploratory study, Proceedings 6th Annual CollECTeR Conference on Electronic Commerce 2001, CollECTer '01, pp. 205-216, CollECTeR, Coffs Harbour, N.S.W. [E1]
DRO entry for this publication

Grants and Consultancies

No grants and/or consultancies found or audited – the 2014 HERDC financial return has not been completed or loaded as yet.

Higher Degree by Research Completions supervised by Carolyn Ye-Phern Chin

No completions found or audited.

Legend:
* Not a member of Deakin University at time of output.

DRO to publications collection last synchronised: Tuesday 2nd September 2014 10:04pm

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23rd July 2011