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Deakin Research

Research Output for Penny Darbyshire

Note: The 2012, 2013, 2014 publications have not been audited.

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Publications

2006 External

Darbyshire, Penny*, Bell, Richard* and McDonald, Heath (2006) Testing the circumplex model of emotions in a consumer setting, in Ali, Yunus and van Dessel, Maria (eds), ANZMAC 2006 : Advancing theory, maintaining relevance, proceedings, Queensland University of Technology, School of Advertising, Marketing and Public Relations, Brisbane, Qld. [E1]
DRO entry for this publication

McDonald, Heath and Darbyshire, Penny* (2006) Online versus postal data collection : a re-examination of the response differences using demographically matched data, in Ali, Yunus and van Dessel, Maria (eds), ANZMAC 2006 : Advancing theory, maintaining relevance, proceedings, Queensland University of Technology, School of Advertising, Marketing and Public Relations, Brisbane, Qld. [E1]
DRO entry for this publication

2004 External

Darbyshire, Penny* and McDonald, Heath (2004) Choosing response scale labels and length: guidance for researchers and clients, Australasian journal of market research, vol. 12, no. 2, pp. 17-26, Australian Market & Social Research Society, North Sydney, N.S.W. [C1]
ERA journal ID: 40427 – Scopus EID: Not tagged
DRO entry for this publication

2003 External

McDonald, Heath, Vieceli, Julian and Darbyshire, Penny* (2003) An analysis of the antecedents of satisfaction for superannuation fund members, Journal of financial services marketing, vol. 8, no. 1, pp. 11-21, Henry Stewart Publications, London, England [C1]
ERA journal ID: 19815 – Scopus EID: Not tagged
DRO entry for this publication

2002 External

McDonald, Heath, Vieceli, Julian and Darbyshire, Penny* (2002) The antecedents of satisfaction for superannuation fund members, in Unknown (ed.), Proceedings of BAM2002 British Academy of Management Annual Conference, British Academy of Management, London, England [E1]
DRO entry for this publication

2001 External

Darbyshire, P.* and McDonald, Heath (2001) Antecedents and outcomes of customer delight : a practical test, in Strong, Carolyn (eds), BAM 2001 : British Academy of Management Conference Proceedings, Niche Publications, London, England [E1]
DRO entry for this publication

2000 External

McDonald, H., Darbyshire, P.* and Jevons, C.* (2000) Shop Often, Buy Little: The Vietnamese Reaction to Supermarket Retailing, Journal of Global Marketing, vol. 0, no. 0, pp. 53-71, International Business Press, Binghamton, NY, USA [C1]
ERA journal ID: 19816 – Scopus EID: Not tagged
no DRO entry yet for this publication

1999 School of Management and Marketing

Darbyshire, P., Macneil, J. and Rimmer, M. (1999) Is Best Practice Sustainable? Case Study of Change at Fortitude Co, in Chris Leggett, Gerry Treuren (eds), 13th AIRAANZ Conference, pp. 71-83, The Assoc of IR Academics Australia and NZ , Sydney [E1]
no DRO entry yet for this publication

1998 School of Management and Marketing

Darbyshire, P. and Macneil, J. (1998) Benchmarking Culture Change at Australia Post, Global Cases in Benchmarking: Best Practices from Organisations Around the World, pp. 513-534, Quality Press, "Wisconsin, USA" [B1]
no DRO entry yet for this publication

Macneil, J. and Darbyshire, P. (1998) Employee attitudes to a changing Organisation: From 1974 to 1997, 12th AIRAANZ Conference: Current Research in Industrial Relations, pp. 251-260, Assoc. Industrial Relations Academics of Aust & NZ, "Wellington, NZ" [E1]
no DRO entry yet for this publication

Grants and Consultancies

No grants and/or consultancies found or audited – the 2014 HERDC financial return has not been completed or loaded as yet.

Higher Degree by Research Completions supervised by Penny Darbyshire

No completions found or audited.

Legend:
* Not a member of Deakin University at time of output.

DRO to publications collection last synchronised: Thursday 25th December 2014 10:04pm

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23rd July 2011