Research Output for Penny Darbyshire
Note: The 2012, 2013 publications have not been audited.
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Publications
2006 External
Darbyshire, Penny*, Bell, Richard* and McDonald, Heath (2006) Testing the circumplex model of emotions in a consumer setting, in Ali, Yunus and van Dessel, Maria (eds), ANZMAC 2006 : Advancing theory, maintaining relevance, proceedings, Queensland University of Technology, School of Advertising, Marketing and Public Relations, Brisbane, Qld. [E1]
DRO entry for this publication
McDonald, Heath and Darbyshire, Penny* (2006) Online versus postal data collection : a re-examination of the response differences using demographically matched data, in Ali, Yunus and van Dessel, Maria (eds), ANZMAC 2006 : Advancing theory, maintaining relevance, proceedings, Queensland University of Technology, School of Advertising, Marketing and Public Relations, Brisbane, Qld. [E1]
2004 External
Darbyshire, Penny* and McDonald, Heath (2004) Choosing response scale labels and length: guidance for researchers and clients, Australasian journal of market research, vol. 12, no. 2, pp. 17-26, Australian Market & Social Research Society, North Sydney, N.S.W. [C1]
ERA journal ID: 40427 – Scopus EID: Not tagged2003 External
McDonald, Heath, Vieceli, Julian and Darbyshire, Penny* (2003) An analysis of the antecedents of satisfaction for superannuation fund members, Journal of financial services marketing, vol. 8, no. 1, pp. 11-21, Henry Stewart Publications, London, England [C1]
ERA journal ID: 19815 – Scopus EID: Not tagged2002 External
McDonald, Heath, Vieceli, Julian and Darbyshire, Penny* (2002) The antecedents of satisfaction for superannuation fund members, in Unknown (ed.), Proceedings of BAM2002 British Academy of Management Annual Conference, British Academy of Management, London, England [E1]
2001 External
Darbyshire, P.* and McDonald, Heath (2001) Antecedents and outcomes of customer delight : a practical test, in Strong, Carolyn (eds), BAM 2001 : British Academy of Management Conference Proceedings, Niche Publications, London, England [E1]
2000 External
McDonald, H., Darbyshire, P.* and Jevons, C.* (2000) Shop Often, Buy Little: The Vietnamese Reaction to Supermarket Retailing, Journal of Global Marketing, vol. 0, no. 0, pp. 53-71, International Business Press, Binghamton, NY, USA [C1]
ERA journal ID: 19816 – Scopus EID: Not tagged1999 School of Management and Marketing
Darbyshire, P., Macneil, J. and Rimmer, M. (1999) Is Best Practice Sustainable? Case Study of Change at Fortitude Co, in Chris Leggett, Gerry Treuren (eds), 13th AIRAANZ Conference, pp. 71-83, The Assoc of IR Academics Australia and NZ , Sydney [E1]
1998 School of Management and Marketing
Darbyshire, P. and Macneil, J. (1998) Benchmarking Culture Change at Australia Post, Global Cases in Benchmarking: Best Practices from Organisations Around the World, pp. 513-534, Quality Press, "Wisconsin, USA" [B1]
Macneil, J. and Darbyshire, P. (1998) Employee attitudes to a changing Organisation: From 1974 to 1997, 12th AIRAANZ Conference: Current Research in Industrial Relations, pp. 251-260, Assoc. Industrial Relations Academics of Aust & NZ, "Wellington, NZ" [E1]
Grants and Consultancies
No grants and/or consultancies found or audited – the 2012 HERDC financial return has not been completed or loaded as yet.
Higher Degree by Research Completions supervised by Penny Darbyshire
No completions found or audited.
- Legend:
- * Not a member of Deakin University at time of output.
DRO to publications collection last synchronised: Monday 20th May 2013 10:04pm
