Research Services Division

Deakin Research

Research Output for Anneke Fitzgerald

Note: The 2012, 2013, 2014 publications have not been audited.

Jump to: Publications | Grants and Consultancies | HDR completions

Anneke Fitzgerald may be from another institution or only recently joined Deakin University.

Publications

2011 External

Fitzgerald, Janna Anneke*, Eljiz, Kathy, Dadich, Ann*, Sloan, Terry* and Hayes, Kathryn J.* (2011) Health services innovation : evaluating process changes to improve patient flow, International journal of healthcare technology and management, vol. 12, no. 3-4, pp. 280-292, Inderscience Enterprises Ltd, Olney, England [C1]
ERA journal ID: 13911 – Scopus EID: Not tagged
DRO entry for this publication

2010 External

Eljiz, Kathy, Fitzgerald, Anneke* and Sloan, Terrence* (2010) Interpersonal relationships and decision-making about patient flow : what and who really matters?, in Braithwaite, Jeffrey; Hyde, Paula and Pope, Catherine (eds), Culture and climate in health care organizations, pp. 70-81, Palgrave Macmillan, Hampshire, England [B1.1]
DRO entry for this publication

Eljiz, Kathy, Fitzgerald, Anneke* and Sloan, Terry* (2010) A model for stakeholder interactions in hospitals : towards understanding the patient flow process, in Unknown (ed.), ANZAM 2010 : Refereed Papers of the 24th Annual Australian and New Zealand Academy of Management Conference, pp. 1-15, ANZAM, Adelaide, S.A. [E1.1]
DRO entry for this publication

2008 External

Eljiz, Kathy*, Fitzgerald, Anneke* and Smulders, Frido* (2008) Expertise at work : towards recognition and utilisation of Deep Smarts characteristics, in Unknown (ed.), CINet 2008 : Radical Challenges in Innovation Management : Proceedings of the 9th International CINet Conference, Continuous Innovation Network, Adelaide, S.A. [E1.1]
DRO entry for this publication

2005 External

Presbury, Rayka*, Fitzgerald, Anneke* and Chapman, Ross* (2005) Impediments to improvements in service quality in luxury hotels, Managing service quality, vol. 15, no. 4, pp. 357-373, Emerald Group Publishing, Bradford, England [C1.1]
ERA journal ID: 22259 – Scopus EID: 2-s2.0-27644592116
Citation counts: Scopus - 8
DRO entry for this publication

Grants and Consultancies

No grants and/or consultancies found or audited – the 2014 HERDC financial return has not been completed or loaded as yet.

Higher Degree by Research Completions supervised by Anneke Fitzgerald

No completions found or audited.

Legend:
* Not a member of Deakin University at time of output.

DRO to publications collection last synchronised: Wednesday 16th April 2014 10:04pm

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23rd July 2011