Research Services Division

Deakin Research

Research Output for John Gountas

Note: The 2012, 2013, 2014 publications have not been audited.

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Publications

2011 External

Gountas, Sandra*, Mavondo, Felix*, Ewing, Michael* and Gountas, John* (2011) Exploring the effects of perceived service provider sincerity on consumers' emotional state and satisfaction during service consumption, Tourism Analysis, vol. 16, no. 4, pp. 393-403, Cognizant Communication Corporation, Putnam Valley, NY [C1.1]
ERA journal ID: 19687 – Scopus EID: Not tagged
DRO entry for this publication

2003 School of Management and Marketing

Gountas, John and Mavondo, Felix* (2003) Self-concept and motivation as predictors of actual consumer behaviour, in Kennedy, Rachel (eds), ANZMAC 2003 : a celebrations of Ehrenberg and Bass : marketing discoveries, knowledge and contribution, conference proceedings, pp. 314-321, University of South Australia, Adelaide, S.A. [E1]
DRO entry for this publication

2001 School of Management and Marketing

Gountas, John and Shaw, Robin (2001) Personality, quality and satisfaction in airline services, in Chetty, Sylvie and Collins, Brett (eds), Proceedings of the Australian and New Zealand Marketing Academy Conference 2001, pp. 1-8, Australian and New Zealand Academy of Marketing, Auckland, N.Z. [E1]
DRO entry for this publication

Grants and Consultancies

No grants and/or consultancies found or audited – the 2014 HERDC financial return has not been completed or loaded as yet.

Higher Degree by Research Completions supervised by John Gountas

No completions found or audited.

Legend:
* Not a member of Deakin University at time of output.

DRO to publications collection last synchronised: Sunday 27th July 2014 10:04pm

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23rd July 2011