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Research Services Division

Deakin Research

Research Output for Natalie Hedrick

Note: The 2012, 2013, 2014, 2015 publications have not been audited.

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Natalie Hedrick may be from another institution or only recently joined Deakin University.


2007 External

Hedrick, Natalie*, Beverland, Michael* and Minahan, Stella (2007) An exploration of relational customers' response to service failure, Journal of services marketing, vol. 21, no. 1, pp. 64-72, Emerald Group Publishing Limited, Bingley, England [C1]
ERA journal ID: 19839 – Scopus EID: 2-s2.0-33847176233
Citation counts: Scopus - 12
DRO entry for this publication

Grants and Consultancies

No grants and/or consultancies found or audited – the 2014 HERDC financial return has not been completed or loaded as yet.

Higher Degree by Research Completions supervised by Natalie Hedrick

No completions found or audited.

* Not a member of Deakin University at time of output.

DRO to publications collection last synchronised: Tuesday 26th May 2015 10:04pm

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4th May 2015