Research Output for Marcin Pont
Note: The 2012, 2013 publications have not been audited.
Jump to: Publications | Grants and Consultancies | HDR completions
Publications
2005 Deakin Graduate School of Business
Pont, Marcin and McQuilken, Lisa (2005) An empirical investigation of customer satisfaction and loyalty across two divergent bank segments, Journal of financial services marketing, vol. 9, no. 4, pp. 344-359, Henry Stewart Publications, London, England [C1]
ERA journal ID: 19815 – Scopus EID: Not taggedDRO entry for this publication
Pont, Marcin and Shaw, Robin (2005) Operationalising the balanced scorecard : an initial analysis of factor structure, in Purchase, Sharon (eds), ANZMAC 2005 : Broadening the boundaries, conference proceedings, pp. 1-8, ANZMAC, Dunedin, N.Z. [E1]
2004 Deakin Graduate School of Business
Pont, Marcin, Berry, Simon, Adam, Stewart and Shaw, Robin (2004) Marketing research and its value: the experience of Australian organisations, Australasian journal of market research, vol. 12, no. 1, pp. 9-21, Australian Market & Social Research Society, North Sydney, N.S.W. [C1]
ERA journal ID: 40427 – Scopus EID: Not taggedPont, Marcin and Shaw, Robin N. (2004) The MORTN market orientation instrument - an empirical analysis, in Fullerton, Sam and Moore, David (eds), International business trends contemporary readings 2004 Edition, pp. 269-276, Academy of Business Administration, London, England [E1]
Pont, M. and Shaw, Robin (2004) Measuring marketing performance: comparing the literature with the perspective of business executives, in Neely, Andy; Kennerley, Mike and Walters, Angela (eds), Papers from the Fourth International Conference on Performance Measurement and Management PMA 2004, pp. 835-842, Cranfield School of Management, Cranfield, England [E1]
2003 Deakin Graduate School of Business
McQuilken, Lisa and Pont, Marcin (2003) The relationship between individual dimensions of service quality and service loyalty within the Australian banking industry: an empirical investigation of retirees and university students, The journal of current research in global business, vol. 5, no. 7, pp. 71-83, Delaware State University, Delaware, Ill. [C1]
ERA journal ID: Not matching ERA journal listPont, Marcin and Shaw, Robin (2003) Measuring marketing performance: a critique of empirical literature, in Kennedy, Rachel (eds), ANZMAC 2003 : a celebrations of Ehrenberg and Bass : marketing discoveries, knowledge and contribution, conference proceedings, pp. 2064-2073, ANZMAC, Dunedin, N.Z. [E1]
2002 School of Management and Marketing
Berry, Simon, Pont, Marcin, Adam, Stewart and Shaw, Robin (2002) Developing and testing a model of knowledge utilisation through marketing research, in Shaw, R.; Adam, S. and McDonald, H. (eds), ANZMAC 2002 : Proceedings of the Australian and New Zealand Marketing Academy Conference 2002, pp. 3361-3367, ANZMAC, Geelong, Vic. [E1]
Pont, Marcin and McQuilken, Lisa (2002) Testing the factor structure of the behavioral-intentions battery: an empirical study of the Australian banking industry, in Shaw, Robin N.; Adam, Stewart and McDonald, Health (eds), Proceedings of the Australian and New Zealand Marketing Academy Conference 2002, pp. 2901-2907, ANZMAC, Dunedin, N.Z. [E1]
Pont, Marcin and McQuilken, Lisa (2002) Testing the Fit of the BANKSERV model to BANKPERF data, in Shaw, Robin N.; Adam, Stewart and McDonald, Health (eds), Proceedings of the Australian and new Zealand Marketing Academy Conference 2002, pp. 861-867, ANZMAC, Dunedin, N.Z. [E1]
Grants and Consultancies
No grants and/or consultancies found or audited – the 2012 HERDC financial return has not been completed or loaded as yet.
Higher Degree by Research Completions supervised by Marcin Pont
No completions found or audited.
- Legend:
- * Not a member of Deakin University at time of output.
DRO to publications collection last synchronised: Saturday 25th May 2013 10:04pm
