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Note: The 2012, 2013, 2014 publications have not been audited.
Rayka Presbury may be from another institution or only recently joined Deakin University.
Presbury, Rayka*, Fitzgerald, Anneke* and Chapman, Ross* (2005) Impediments to improvements in service quality in luxury hotels, Managing service quality, vol. 15, no. 4, pp. 357-373, Emerald Group Publishing, Bradford, England [C1.1]
ERA journal ID: 22259 – Scopus EID: 2-s2.0-27644592116
Citation counts: Scopus - 12
DRO entry for this publication
No grants and/or consultancies found or audited – the 2014 HERDC financial return has not been completed or loaded as yet.
No completions found or audited.
DRO to publications collection last synchronised: Monday 28th July 2014 10:04pm