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Research Services Division

Deakin Research

Research Output for Rania Salha

Note: The 2012, 2013, 2014, 2015 publications have not been audited.

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2003 School of Management and Marketing

Salha, R., McQuilken, Lisa and Shaw, Robin (2003) Service guarantees and customer satisfaction: an empirical study of guarantee type and service experience, in Byles, Charles M. (eds), Proceedings of the Association for Global Business Conference : selected papers and notes, pp. 206-214, Center for International Business, Warrensburg, Mo. [E1]
DRO entry for this publication

Grants and Consultancies

No grants and/or consultancies found or audited – the 2014 HERDC financial return has not been completed or loaded as yet.

Higher Degree by Research Completions supervised by Rania Salha

No completions found or audited.

* Not a member of Deakin University at time of output.

DRO to publications collection last synchronised: Sunday 24th May 2015 10:04pm

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4th May 2015