Note: The 2012, 2013 publications have not been audited.
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Adrian Sargeant may be from another institution or only recently joined Deakin University.
2007 External
Polonsky, Michael* and Sargeant, Adrian* (2007) Managing the donation service experience : a case study, Nonprofit management and leadership, vol. 17, no. 4, pp. 459-476, Wiley Periodicals, Hoboken, N.J. [C1.1]
ERA journal ID: 31143 – Scopus EID: Not taggedDRO entry for this publication
2005 External
Polonsky, Michael Jay* and Sargeant, Adrian* (2005) Service blueprinting in the nonprofit sector : a case study, in Spotts, Harlan E. (eds), AMS 2005 : Academy of Marketing Science 2005 annual conference : marketing, technology and customer commitment in the new economy, pp. 1-5, Academy Of Marketing Science, Coral Gables, Fla. [E1.1]
DRO entry for this publication
No grants and/or consultancies found or audited – the 2012 HERDC financial return has not been completed or loaded as yet.
No completions found or audited.
DRO to publications collection last synchronised: Saturday 25th May 2013 10:04pm