Research Services Division

Deakin Research

Research Output for Parves Sultan

Note: The 2012, 2013, 2014 publications have not been audited.

Jump to: Publications | Grants and Consultancies | HDR completions

Parves Sultan may be from another institution or only recently joined Deakin University.

Publications

2014 External

Wong, Ho Yin, Sultan, Parves*, Sit, Jason Kokho*, Li, En* and Hung, Jia-Yi* (2014) Environmental scanning - an information system framework for strategic decisions in SMEs: a case study analysis, in Todorov, Kiril and Smallbone, David (eds), Handbook of research on strategic management in small and medium enterprises, pp. 40-54, Business Science Reference, Hershey, Pa. [B1]
DRO entry for this publication

Sultan, Parves* and Wong, Ho Yin (2014) An integrated-process model of service quality, institutional brand and behavioural intentions: the case of a university, Managing service quality, vol. 24, no. 5, pp. 487-521, Emerald Group Publishing Limited, Bingley, England [C1]
ERA journal ID: 22259 – Scopus EID: 2-s2.0-84907236791
DRO entry for this publication

2013 External

Sultan, Parves* and Wong, Ho Yin (2013) Cultural influence on global assessment of higher education service quality : the case of Central Queensland University, Australia, in Christiansen, Bryan; Turkina, Ekaterina and Williams, Nigel (eds), Cultural and technological influences on global business, pp. 447-468, Business Science Reference, Hershay, Pa. [B1]
DRO entry for this publication

Sultan, Parves* and Wong, Ho Yin (2013) Antecedents and consequences of service quality in a higher education context : A qualitative research approach, Quality assurance in education, vol. 21, no. 1, pp. 70-95, Emerald Group Publishing, Bingley, England [C1]
ERA journal ID: 20208 – Scopus EID: 2-s2.0-84873049148
Citation counts: Scopus - 5
DRO entry for this publication

2012 External

Sultan, Parves* and Wong, Ho Yin (2012) Service quality in a higher education context : an integrated model, Asia pacific journal of marketing and logistics, vol. 24, no. 5, pp. 755-784, Emerald Group Publishing, Bingley, England [C1]
ERA journal ID: 19787 – Scopus EID: Not tagged
DRO entry for this publication

Grants and Consultancies

No grants and/or consultancies found or audited – the 2014 HERDC financial return has not been completed or loaded as yet.

Higher Degree by Research Completions supervised by Parves Sultan

No completions found or audited.

Legend:
* Not a member of Deakin University at time of output.

DRO to publications collection last synchronised: Wednesday 26th November 2014 10:04pm

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23rd July 2011