Research Services Division

Deakin Research

Research Output for Paula M.C. M.C Swatman

Note: The 2012, 2013, 2014 publications have not been audited.

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Publications

2009 External

Nguyen, Linh Thuy*, Swatman, Paula M.C.*, Fraunholz, Bardo and Salzman, Scott (2009) EDRMS implementation in the Australian public sector, in Unknown (ed.), ACIS 2009 : Evolving Boundaries and New Frontiers: Defining the IS Discipline : Proceedings of the 20th Australasian Conference on Information Systems, pp. 915-928, ACIS, Melbourne, Vic. [E1]
DRO entry for this publication

2008 External

Nguyen, Thuy-Linh*, Swatman, Paula M. C.* and Fraunholz, B. (2008) Standing on the shoulders of giants : Are ERP success factors relevant for EDRMS implementation?, in Unknown (ed.), Proceedings of the 21st Bled eConference : eCollaboration : overcoming boundaries through multi-channel interaction, pp. 523-536, University of Maribor, Bled, Slovenia [E1]
DRO entry for this publication

Nguyen, Linh Thuy*, Swatman, Paula M. C.* and Fraunholz, Bardo (2008) Australian public sector adoption of EDRMS : a preliminary survey, in Mills, Annette and Huff, Sid (eds), ACIS2008 : Creating the future : transforming research into practice : Proceedings of the 19th Australasian Conference on Information Systems, pp. 700-709, ACIS, Christchurch, New Zealand [E1]
DRO entry for this publication

2007 External

Nguyen, Linh Thuy*, Swatman, Paula M.C.* and Fraunholz, Bardo (2007) EDMS, ERMS,ECMS or EDRMS : fighting through the acronyms towards a strategy for effective corporate records management, in Toleman, Mark; Cater-Steel, Aileen and Roberts, David (eds), ACIS2007 Toowoomba 5 to 7 December 2007 [electronic resource] : proceedings of the 18th Australasian conference on information systems, pp. 790-800, ACIS, Toowoomba, Qld. [E1]
DRO entry for this publication

2005 External

Blount, Yvette, Castleman, Tanya and Swatman, Paula* (2005) E-Commerce, human resource strategies, and competitive advantage: two Australian banking case studies, International journal of electronic commerce : IJEC, vol. 9, no. 3, pp. 73-89, M.E. Sharpe, Inc., Armonk, N.Y. [C1]
ERA journal ID: 17933 – Scopus EID: 2-s2.0-19844382162
Citation counts: Scopus - 6
DRO entry for this publication

2004 Deakin Graduate School of Business

Wilkins, Linda, Swatman, Paula and Castleman, Tanya (2004) Faster, richer, better: rapid appraisal techniques for the study of IS implementation in virtual communities, Qualitative report, vol. 9, no. 1, pp. 161-175, Nova University & Northern Illinois University, Fort Lauderdale, Fla. [C1]
ERA journal ID: 35716 – Scopus EID: Not tagged
DRO entry for this publication

Chan, Caroline and Swatman, Paula M.C. (2004) B2B e-commerce stages of growth; the strategic imperatives, in Sprague Jr., Ralph H. (eds), Proceedings of the 37th Annual Hawaii International Conference on System Sciences : abstracts and CD-ROM of full papers : 5-8 January, 2004, Big Island, Hawaii, pp. 1-10, IEEE Xplore, Piscataway, N.J. [E1]
DRO entry for this publication

2004 External

Blount, Yvette, Castleman, Tanya and Swatman, Paula M.C.* (2004) Employee development strategies in the B2C banking environment: two Australian case studies, in Reponen, Tapio (eds), European IS profession in the global networking environment : proceedings of the 12th European Conference on Information Systems, Turku, Finland, June 14 - 16, 2004, pp. 1-12, Turku School of Economics and Business Administration, Turku, Finland [E1]
DRO entry for this publication

2003 School of Information and Business Analytics

Wilkins, Linda, Swatman, Paula and Castleman, Tanya (2003) More than just a transaction: conceptualising industry-based networks for virtual trading communities, Towards the knowledge Society eCommerce, eBusiness and eGovernment, pp. 539-552, Deakin University, Geelong, Vic. [B1]
DRO entry for this publication

Blount, Yvette, Castleman, Tanya and Swatman, Paula M. C. (2003) Linking eCommerce and human resource strategies: a case study in a large Australian retail bank, in Wigand, R. T.; Tan, Y. H.; Gricar, J.; Pucihar, A. and Lunar, T. (eds), eTransformation: Conference Proceedings, pp. 1-14, Bled eConference, Bled, Slovenia [E1]
DRO entry for this publication

Fraunholz, Bardo, Chan, Caroline and Swatman, P. (2003) Managing B2B eCommerce: a project management approach, in Cerpa, Narciso and Bro, Per (eds), Building society through e-commerce: e-government, e-business and e-learning, pp. 173-188, CollECTeR LatAm editions, Santiago, Chile [E1]
DRO entry for this publication

Lichtenstein, Sharman and Swatman, Paula (2003) Sustainable knowledge management systems: integration, personalisation and contextualisation, in Unknown (ed.), Proceedings of the 11th European Conference on Information Systems, pp. 1-8, ECIS, Naples, Italy [E1]
DRO entry for this publication

Lichtenstein, Sharman, Swatman, P. and Babu, K.* (2003) Adding value to online privacy for consumers: remedying deficiences in online privacy policies with an holistic approach, in Sprague, Jr. Ralph H. (eds), Proceedings of the 37th Annual Hawaii International Conference on System Sciences, pp. 1-10, IEEE Computer Society, Los Alamitos, Calif. [E1]
DRO entry for this publication

Lichtenstein, Sharman, Swatman, P. and Babu, K.* (2003) Trends and guidelines in online privacy policy, in Unknown (ed.), Proceedings for CollECTeR (Europe) 2003, pp. 83-96, Collaborative Electronic Commerce Technology and Research, Galway, Ireland [E1]
DRO entry for this publication

2003 External

Chan, Caroline and Swatman, Paula* (2003) International examples of large-scale systems-theory and practice IV: B2B e-commerce implementation in the Australian context, Communications of the association for information systems, vol. 11, pp. 394-412, Association for Information Systems, Atlanta, Ga. [C1.1]
ERA journal ID: 39965 – Scopus EID: Not tagged
DRO entry for this publication

Chan, Caroline and Swatman, Paula M. C.* (2003) International examples of large-scale systems : theory and practice IV : B2B e-commerce implemenation in the Australian context, Communications of the association for information systems, vol. 11, no. 1, pp. 394-412, Association for Information Systems, Atlanta, Ga. [C3]
ERA journal ID: 39965 – Scopus EID: Not tagged
DRO entry for this publication

Lichtenstein, Sharman and Swatman, Paula* (2003) Email and knowledge management, in Unknown (ed.), Proceedings of the Seventh Pacific Asia Conference on Information Systems, pp. 803-815, University of South Australia, Adelaide, S. Aust. [E1]
DRO entry for this publication

Shon, Tae-Hwan, Parker, Craig and Swatman, Paula M.C.* (2003) Characteristics of Australian B2B imarketplaces, in Hanish, Jo; Falconer, Don; Horrocks, Sam and Hillier, Mathew (eds), PACIS 2003 : Proceedings of the Seventh Pacific Asia Conference on Information Systems, pp. 404-419, University of South Australia, Adelaide, S. Aust. [E1]
DRO entry for this publication

Shon, Tae-Hwon, Parker, Craig and Swatman, Paula M.C.* (2003) Classifying Australian B2B imarketplaces : an Australian survey, in Ang, Javen and Knight, Shirlee-Ann (eds), ACIS 2003 : Proceedings of the 14th Australasian Conference on Information Systems : Delivering IT and e-business value in networked environments, pp. 1-11, Edith Cowan University, Joondalup, W.A. [E1]
DRO entry for this publication

Unnithan, Chandana, Chan, Elsie S. K. and Swatman, Paula M.C.* (2003) Applying external solutions to organizational development : elearning as a platform for internal growth, in Monteiro, João L.; Swatman, Paula M.C. and Valadares Tavares, Luis (eds), Towards the knowledge society : e-commerce, e-business, and e-government : the Second IFIP Conference on E-Commerce, E-Business, E-Government (I3E 2002), October 7-9, 2002, Lisbon, Portugal, pp. 349-363, Kluwer Academic, Boston, Mass. [E1]
DRO entry for this publication

Wilkins, Linda, Swatman, Paula M.C.* and Castleman, Tanya (2003) Electronic markets and service delivery: requisite competencies for virtual environments, in Unknown (ed.), New paradigms in Organizations, Markets and Society, Proceedings of the 11th European Conference on Information Systems, ECIS 2003, pp. 1-13, ECIS, Naples, Italy [E1]
DRO entry for this publication

Wilkins, L., Swatman, P.* and Castleman, Tanya (2003) From commodity group to virtual trading community: the application of rapid appraisal techniques to technology adoption and diffusion studies, in Kocaoglu, Dundar F.; Anderson, Timothy R. and Daim, Tugrul U. (eds), PICMET 2003 : Technology management for reshaping the world : Proceedings of the Portland International Conference on Management of Engineering and Technology, pp. 1-7, PICMET, Portland, Or [E1]
DRO entry for this publication

2002 School of Information and Business Analytics

Chan, Elsie and Swatman, Paula (2002) Web content and design : a review of ecommerce/ebusiness program sites, Deakin University School of Information Systems, Geelong, Vic. [A6]
DRO entry for this publication

Lichtenstein, Sharman and Swatman, Paula M. C. (2002) Sustainable knowledge management systems : intergration, personalisation and contextualisation, Deakin University School of Information Systems, Geelong, Vic. [A6]
DRO entry for this publication

Lichtenstein, Sharman, Swatman, Paula M.C. and Babu, Kanchan* (2002) Adding value to online privacy for consumers : remedying deficiencies in online privacy policies with an holistic approach, Deakin University School of Information Systems, Geelong, Vic. [A6]
DRO entry for this publication

Parker, Craig and Swatman, Paula M.C (2002) Electronic payment systems, Deakin University, School of Information Systems, Geelong, Vic. [A6]
DRO entry for this publication

Swatman, Paula M.C. and Parker, Craig (2002) Traditional EDI and supply chain management, Deakin University, School of Information Systems, Geelong, Vic. [A6]
DRO entry for this publication

Unnithan, Chandana, Chan, Elsie and Swatman, Paula M.C. (2002) Applying external solutions to organisational development : eLearning as a platform for internal growth, Deakin University School of Information Systems, Geelong, Vic. [A6]
DRO entry for this publication

Unnithan, Chandana and Swatman, Paula (2002) eBusiness and dot.com driven transformation : a compararison of Australian and Indian experiences in the telecoms sector, Deakin University, School of Information Systems, Geelong, Vic. [A6]
DRO entry for this publication

Wilkins, Linda, Swatman, Paula and Castleman, Tanya (2002) More than just a transaction : conceptualising industry-based networks for virtual trading communities, Deakin University School of Information Systems, Geelong, Vic. [A6]
DRO entry for this publication

Wilkins, Linda, Swatman, Paula M. C. and Castleman, Tanya (2002) Mustering consent: government-sponsored virtual communities and the incentives for buy-in, International journal of electronic business, vol. 7, no. 1, pp. 121-134, M.E. Sharpe, Inc., Armonk, N. Y. [C1]
ERA journal ID: 17933 – Scopus EID: 2-s2.0-15844402269
Citation counts: Scopus - 8
DRO entry for this publication

Blount, Y., Castleman, Tanya and Swatman, P. (2002) Ecommerce and human resource management : theoretical approaches and issues for the banking industry, in Viborg Andersen, Kim and Bjorn-Andersen, Niels (eds), Seeking success in e-business: a multi-disciplinary approach IFIP Working Group 8.4 second conference on e-business : multidisciplinary research and practice in Copenhagen June 9-11 2002, IFIP, Copenhagen, Denmark [E1]
DRO entry for this publication

Blount, Yvette, Castleman, Tanya and Swatman, Paula M.C. (2002) Implemetation of electronic commerce and human resource strategies in an Australian retail banking context, in Cooper, Joan (eds), Proceedings of the 7th Annual Collecter conference on electronic commerce [electronic resource] : Collecter'02, Melbourne, Vic., 1-2 December 2002, pp. 1-11, University of Wollongong, Wollongong, N.S.W. [E1]
DRO entry for this publication

Chan, Caroline and Swatman, Paula M. C. (2002) Management and business issues for B2B eCommerce implementation, in Sprague, Ralph H. Jr. (eds), Proceedings of the 35th Annual Hawaii International Conference on System Sciences (HICSS-35’02), Institute of Electrical and Electronics Engineers, Big Island, Hawaii [E1]
DRO entry for this publication

Lichtenstein, Sharman, Swatman, Paula and Babu, K.* (2002) Effective online privacy policies, in Unknown (ed.), Enabling Organisations and Society Through Information Systems : Proceedings of the Thirteenth Australasian Conference on Information Systems, pp. 723-734, School of Information Systems, Victoria University,, Melbourne, Vic. [E1]
DRO entry for this publication

Lichtenstein, Sharman and Swatman, Paula (2002) The potentialities of focus groups in e-business research : theory validation, in Unknown (ed.), Seeking success in e-business : a multidisciplinary approach, pp. 207-226, Kluwer Academic Publishers, Boston, Mass. [E1]
DRO entry for this publication

Unnithan, Chandana, Swatman, P. and Brooks, R.* (2002) Do dot coms add value : a preliminary study of the market capitalisation of Australian and Indian telecoms and banking sectors, in Wenn, Andrew; McGrath, Michael and Burstein, Frada (eds), Enabling organisations and society through information systems : proceedings of the thirteenth Australasian Conference on Information Systems : 4-6 December 2002 Melbourne, Australia, pp. 659-671, Victoria University, Melbourne, Vic. [E1]
DRO entry for this publication

Unnithan, Chandana and Swatman, Paula M. C. (2002) Online banking vs. bricks & mortar - or a hybrid model? A preliminary investigation of Australian and Indian banks, in Cooper, Joan; Burgess, Lois and Alcock, Carole (eds), CollECTeR Proceedings: 7th Annual CollECTeR Conference on Electronic Commerce, pp. 1-11, Faculty of Informatics, University of Wollongong, Wollongong, N.S.W. [E1]
DRO entry for this publication

Unnithan, Chandana and Swatman, P. (2002) Ebusiness and dot.com driven transformation-a comparison of Australian and Indian experiences in the telecom sector, in Viborg Andersen, Kim and Bjorn-Andersen, Niels (eds), Seeking success in e-business : a multidisciplinary approach, pp. 1-17, Kluwer Academic Publishers, Boston, Mass. [E1]
DRO entry for this publication

2002 External

Fowler, Danielle*, Swatman, Paula M.C.* and Parker, Craig (2002) Identifying supply chain management and e-commerce opportunities at PaperCo Australia, in Tan, Felix B. (eds), Cases on global IT applications and management: successes and pitfalls, pp. 252-276, Idea Group Publishing, Hershey, Pa. [B1]
DRO entry for this publication

Chan, Elsie S. K. and Swatman, Paula M.C.* (2002) Web content and design : a review of eCommerce/eBusiness program sites, in Wenn, Andrew; McGrath, Michael and Burstein, Frada (eds), Enabling organisations and society through information systems : proceedings of the thirteenth Australasian Conference on Information Systems : 4-6 December 2002 Melbourne, Australia, pp. 49-60, School of Information Systems, Victoria University, Melbourne, Vic. [E1]
DRO entry for this publication

Chan, Elsie and Swatman, Paula M.C.* (2002) eBusiness model for networked learning, in Unknown (ed.), Programme and proceedings : World Congress Networked Learning in a Global Environment Challenges and Solutions for Virtual Education, pp. 1-11, ICSC-NAISO Academic Press, S.l. [E1]
DRO entry for this publication

2001 School of Information and Business Analytics

Swatman, Paula M.C. and Chan, E.S.K. (2001) E-commerce/e-business education : pedagogy or new product development?, in Werthner, Hannes and Bichler, Martin (eds), Lectures in e-commerce, pp. 177-216, Springer, Wien, Austria [B1]
DRO entry for this publication

Parker, Craig and Swatman, P. (2001) Web-TRECS: teaching electronic commerce, Information technology & management, vol. 2, no. 4, pp. 459-471, Kluwer, Amsterdam, Netherlands [C1]
ERA journal ID: 5096 – Scopus EID: Not tagged
DRO entry for this publication

Wilkins, Linda C., Castleman, Tanya and Swatman, Paula (2001) Organizational factors in the diffusion of an industry standard: implementing an online documentation system for Australian exporters, Electronic Markets, vol. 11, no. 4, pp. 222-230, Routledge, Abingdon, England [C1]
ERA journal ID: 17846 – Scopus EID: Not tagged
DRO entry for this publication

Chan, Elsie S.K. and Swatman, Paula M.C. (2001) eBusiness and information systems : academic programs in Australia and New Zealand in the e-Age, in O'Keefe, B.; Loebbecke, C.; Grlcar, J.; Pucihar, A. and Lenart, G. (eds), Proceedings of the 14th Bled Electronic Commerce Conference : e-Everything: e-Commerce, e-Government, e-Household, e-Democracy, pp. 117-142, Bled Electronic Commerce Conference, Bled, Slovenia [E1]
DRO entry for this publication

Wilkins, Linda, Swatman, Paula M.C. and Castleman, Tanya (2001) AQIS, EXDOC and the 'meaties' : an interpretivist case study of an Australian export documentation system implementation, in O'Keefe, B.; Loebbecke, C.; Grlcar, J.; Pucihar, A. and Lenart, G. (eds), Fourteenth Bled Electronic Commerce Conference : E-Everything: e-Commerce, e-Government, e-Household, e-Democracy, Bled, Slovenia, June 25 - 26, 2001, pp. 559-574, Bled Electronic Commerce Conference, Bled, Slovenia [E1]
DRO entry for this publication

Swatman, Paula M.C. (2001) Travelling north : the differing research cultures of Australia and Germany, in Buhl, Hans Ulrich; Reitwiesner, Bernd and Huther, Andreas (eds), Information Age Economy : 5. Internationale Tagung Wirtschaftsinformatik 2001, pp. 935-944, Physica-Verlag, Heidelberg, Germany [E2]
DRO entry for this publication

Unnithan, Chandana and Swatman, Paula M.C. (2001) EBanking adaptation and dot.com viability : a comparison of Australian and Indian experiences in the banking sector, Proceedings of the 11th Annual BIT Conference 2001, pp. 1-15, Manchester Metropolitan University Business School, Manchester, England [E2]
DRO entry for this publication

2000 External

Chan, C. and Swatman, P.* (2000) From EDI to Internet Commerce: The BHP Steel Experience, Internet Research, vol. 0, no. 0, pp. 72-82, MCB University Press, Hackensack, New Jersey USA [C1]
ERA journal ID: 19256 – Scopus EID: Not tagged
no DRO entry yet for this publication

Castleman, T., Swatman, P. and Swatman, P.* (2000) The Role of Government in Internet Commerce: Views from the Fields, in Klein, O'Keefe,Gricar,Podlogar (eds), 13th Bled Electronic Commerce Conference, pp. 265-283, Moderna organizacija, Bled, Slovenia [E1]
no DRO entry yet for this publication

Wilkins, L.*, Swatman, P.* and Castleman, T. (2000) AQIS- a preliminary study of Electronic Service Delivery in a government department, in Swatman (ed.), Proceedings of the Fifth CollECTeR Conference on Electronic Commerce, pp. 1-12, Deakin University, Burwood, Victoria [E1]
no DRO entry yet for this publication

Wilkins, L.*, Swatman, P.* and Castleman, T. (2000) What's in a Name? Conceptual Issues in Defining Electronic Commerce, in Hansen, Bichler, Mahrer (eds), Proceedings of the 8th European Conference on Information Systems, pp. 11-17, Vienna University, Vienna, Austria [E1]
no DRO entry yet for this publication

Wilkins, L.*, Swatman, P.* and Castleman, T. (2000) Electronic Commerce as Innovation- a Framework for Interpretive Analysis, in Klein, O'Keefe,Gricar, Podlogar (eds), 13th Bled Electronic Commerce Conference, pp. 105-121, Moderna organizacija, Bled, Slovenia [E1]
no DRO entry yet for this publication

Hampe, J.*, Swatman, P.* and Swatman, P. (2000) Mobile Electronic Commerce: Reintermediation in the Payment System, in Klein,O'Keefe, Gricar, Podlogar (eds), 13th Bled Electronic Commerce Conference, pp. 693-706, Moderna Organizacija, Bled, Slovenia [E2]
no DRO entry yet for this publication

1999 External

Parker, C. and Swatman, P.* (1999) An Internet-Mediated Electronic Commerce Business Simulation: Experiences Developing and using TRECS, Simulation & Gaming: An Interdisciplinary Journal of Theory, Practice and Research, vol. 0, no. 0, pp. 51-69, Sage Publications [C1]
ERA journal ID: 6665 – Scopus EID: Not tagged
no DRO entry yet for this publication

Chan, C. and Swatman, P.* (1999) B2B E-Commerce implementation: the case of BHP Steel, Proceedings of the European Conference on Information Systems (ECIS99), pp. 70-83, Copenhagen Business School, Copenhagen, Denmark [E1]
no DRO entry yet for this publication

Chan, Caroline and Swatman, Paula M.C.* (1999) E-commerce implementation in Australia: a case study approach, in Cooper, J., Burgess, L. (eds), CollECTeR '99 (CD-Rom), pp. 1-15, Victoria University of Wellington, Wellington, NZ [E1]
no DRO entry yet for this publication

Parker, C. and Swatman, P.* (1999) Web-TRECS : The Design and Use of an E-Commerce Business Simulation , in Klein, Gricar, Pucihar (eds), 12th International Electronic Commerce Conference, pp. 497-512, Moderna Organizacija, Kranj, Slovenia, Bled, Slovenia [E1]
no DRO entry yet for this publication

Grants and Consultancies

No grants and/or consultancies found or audited – the 2014 HERDC financial return has not been completed or loaded as yet.

Higher Degree by Research Completions supervised by Paula M.C. M.C Swatman

2004

Elsie Chan
Doctor of Philosophy, Thesis entitled: New Educational Service Products: Tertiary EC/EB Education - the Asia-Pacific Region.
School of Information and Business Analytics Requires an Internet connection

2003

Caroline Chan
Doctor of Philosophy, Thesis entitled: Understanding B2B e-Commerce Implementation - the Evolving Australian Experience.
School of Information and Business Analytics Requires an Internet connection

Legend:
* Not a member of Deakin University at time of output.

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23rd July 2011