iLecture help

Before requesting assistance from the ITS Helpdesk:

Please check the information available on this page which may provide the solution to your problem.

Checklist:

 


You must have Quicktime software installed on your computer to access iLecture recordings:

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Setting up a VPN session (Virtual Private Network) - prevents 'Server not found' error

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If you are experiencing drop outs with a Quicktime streaming setting:

  • Try using a quality option which may be more reliable over your network connection.

  • Try a 'download' version of the lecture.

To save to your hard drive:

  • Right click link Download recording format and follow instructions in Notes section below:
  • IMPORTANT: These notes are different for each web browser.

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Deakin University acknowledges the traditional land owners of present campus sites.

22nd July 2011