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Survey results and recommendations

Here is what students had to say about their Counselling experience with the Deakin Counsellors.

“I recently experienced a number of ‘problems’ with Centrelink and had cause to seek some advice on rather technical matters regarding my Austudy claim. I was promptly referred to Vince, who was very understanding, but even more impressively proved to be extremely knowledgeable, resourceful and efficient. I also appreciated the fact that he kept me informed at every stage. The outcome was better than I had anticipated.”

“It was really good to talk to you yesterday, it cleared my head and I feel like I’m
back on my feet. Thanks. I hope you don’t mind me emailing you, it’s just that I’m
feeling a little proud of myself today, and I’ve got no-one else to tell.

My friend called last night and I told him I’d seen you. I brought up some of the things
that were worrying me and he was really sweet about it. And if that wasn’t enough
excitement for my little heart, today I went and talked to the head of the unit and started to sort out the mess I’d created. So next week I’m doing placement and I’ve got a special consideration for the late assignment

WOW...all of that in 24 hours!”

“Just wanted to advise you that (the student) arrived from Thailand on Wednesday and that your advice and support has resulted in a very smooth transition. The student is producing revised drafts already, I am delighted to say.

We are both extremely grateful to you and the team at Student Life for helping us in a time of need!”

“How are you? I would like to send this thank you email to you because the Faculty approved to continue my study.
This summer semester I got a Distinction, and I am so glad that my effort can reflect on my academic study.
I will participate in the academic skill work shop to learn more time management
skill and the balance of life. I will continue pay most effort on my study. Because I don’t want anyone down.

Once again, Thank you very much for your great help!
This is from the bottom of my heart.”

“I felt very comfortable disclosing certain issues and was treated with respect and personal judgements weren’t made. I found the session very useful.”