Student Residences currently has a service agreement with Property Services to perform all maintenance requests. If your room or unit require any maintenance, a maintenance request form must be completed and returned to the Residences office. These forms are also available from the Residences office. Your request will then be responded to in the outlined times:
Category 1 - Urgent - Response 0 - 4 hours
Category 2 - Important - Response 0 - 24 hours
Category 3 -
Non Urgent - Response 0 - 72 hours
Any maintenance items that have not been reported before you vacate will be charged back to your account.
Online maintenance
request form - Geelong
Online maintenance request form
- Melbourne
Online maintenance request form
- Warrnambool