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Maintenance

Student Residences currently has a service agreement with Property Services to perform all maintenance requests. If your room or unit require any maintenance, a maintenance request form must be completed and returned to the Residences office. These forms are also available from the Residences office. Your request will then be responded to in the outlined times:

  • Category 1 - Urgent - Response 0 - 4 hours

  • Category 2 - Important - Response 0 - 24 hours

  • Category 3 - Non Urgent - Response 0 - 72 hours

Any maintenance items that have not been reported before you vacate will be charged back to your account.

Online maintenance request form - Geelong
Online maintenance request form - Melbourne
Online maintenance request form - Warrnambool