Supporting your Deakin student. Deakin resources for parents and partners of current students. Find out more.

Help with CloudDeakin

Set up your computer

The following essential steps will help you to successfully access, log in to and use CloudDeakin.


Further notes:

If you continue to experience problems after configuring your browser software settings, it may help to clear your browser cache and cookies. Please look at the Recommended Browsers and Settings page if you need help doing this.

Mobile and Tablet devices

When you login from your tablet or smartphone, the default view is CloudDeakin's Mobile View which is optimised for mobile usage. It is not recommended that you use a desktop view on your mobile device as not all functionality works on a mobile.

For the best CloudDeakin mobile experience we recommend using the DeakinMobile app.

Download DeakinMobile now from the following app stores:

iTunes - iPhone

Google Play - Android

Blackberry

DeakinMobile main page

Deakin does not recommend or support the usage of CloudDeakin in the "Desktop View" on mobile or tablet devices. Please use the recommended "Mobile View".

Mobile Supported

Supported

  • News
  • Resources
  • Discussions
  • Grades
  • Calendar
NOT Mobile Supported

NOT Supported

  • Assessments
    e.g. Assignment and Quizzes
  • Groups e.g. Joining Groups

Important: Please use a desktop or notebook computer to complete the above tasks.

CloudDeakin
Help Guides

A complete list of all quick guides, step-by-step guides and movie demonstrations.

How to use CloudDeakin

Frequently Asked Questions

Please check the FAQs for answers to some of the most common queries about using CloudDeakin.Frequently Asked Questions

eSolutions
IT Service Desk

For technical problems, such as difficulties logging on and computer and browser issues, contact the Service Desk.IT Service Desk


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