Enrol for the first time

Congratulations on your offer! This page will step you through the process of enrolling at Deakin for the first time.

Enrolling for the first time is an exciting time – but can also be completely nerve-racking!

Your offer email has directed you to DeakinSync to accept your offer.

DeakinSync takes you through a few steps to give you information and background to help you enrol online. We've also provided an overview of the process in the tabs below.

Deakin Sync Logo

Accept your offer through DeakinSync.

Introduction to enrolling

Welcome to Deakin

Enrolling with Deakin is a great decision! Becoming a Deakin student means you will be studying with Victoria's most satisfied University students! These tabs provide you with the information you need to understand how to enrol, and what the implications are of enrolling. The last tab provides links to contacts if you need any assistance.

VTAC Course Information Sessions

Your course may offer an information session to assist with planning your enrolment. Some of these may be compulsory so visit the site below to see if one is offered.

Rights and Responsibilities

When you enrol at Deakin, you agree through your Terms and Conditions of Enrolment to comply with the University’s legislation, policies and procedures. You can find an outline and links to the most relevant policies, and the Terms and Conditions of Enrolment in our Rights and Responsibilities webpage.

Computer requirements

To study at Deakin and fully engage with Deakin learning experiences, you will need access to a computer and the internet and have some general computer skills. To make sure you are ready, check the computing requirements. These outline the skills, device and software types that are appropriate and also how to get help if you aren’t sure.

If required, access is available to Deakin computers on campus, including computer labs, the library and other general access areas. These facilities are available to students both during teaching hours and after hours. Instructions for locating these facilities can be found at IT help.

Username and Password and Student ID number

Your Deakin username and password are used in lots of Deakin's systems including email, DeakinSync and StudentConnect.  

You will need your offer email from Deakin to complete this step as it contains your Student ID number.

  • If you already know your Deakin username and password you can skip this part.
  • If you haven't activated your Deakin username and password go to Activate Account - DeakinSync.

Before you enrol

Deferring your offer

At Deakin, we understand that you might want to have a break before you commence your university course. This is called deferring your offer. Most courses allow you to postpone your studies but still retain your place at Deakin for up to two years.

Before you defer, consider speaking with your Faculty Course Adviser, who can provide you with access to a range of support services, including academic, financial, accommodation and more. You can also find out more on our how to defer webpage.

If you do decide to defer your offer, do not enrol now. Organise your deferment and enrol once you have had your break.

Deferring your VTAC offer from Deakin

If you wish to defer your VTAC offer from Deakin, complete the VTAC online deferral of offer form within five days of receiving your offer.

You will need your Deakin username and password to defer.

You will receive an automatic receipt confirming approval upon submission.

Deferring your direct offer from Deakin

If you wish to defer your direct offer from Deakin, complete the online deferral of offer form within five days of receiving your offer.

You will receive an automatic reply upon submission of your request. You will be sent a confirmation once your deferral is approved and processed. If you have not received confirmation after five working days, please email defer@deakin.edu.au.

Get your Tax File Number - domestic students

If you are an eligible domestic student and are accepting a Commonwealth supported place (CSP), or wish to use HECS-HELP, FEE-HELP or SA-HELP, you'll need a Tax File Number (TFN)

If you don’t have one, apply for a TFN now through the Australian Taxation Office (ATO). You can still enrol, but you need to remember to go back into StudentConnect (via DeakinSync) to complete that step again by census date for the relevant study period. If you don’t add your TFN by census date the University is obligated to discontinue your enrolment.

You can confirm that you have supplied your TFN by checking your invoice in StudentConnect. The top right corner will state “TFN supplied? Yes or No?” If you are experiencing trouble adding your TFN, please contact Student Central immediately.

Fees at Deakin

DeakinSync will confirm the type of place you have, whether it is Commonwealth supported, domestic fee paying, international fee paying or other type of place. When you need to, you will find all the information about the cost of courses on our Fees website.

Important dates and deadlines

Dates and deadlines are an important part of university life. You should check the Important Dates webpage each study period.

These dates are important as they include 'start dates' and 'last dates' to do things, exam periods, result release, public holidays and so on. This page also has dates for social events, conferences and other interesting events.

Census Date

Each study period has a 'census date'.

This is an important date as it's the last date to withdraw from study without academic or financial penalty. You can find the census date listed for each study period in the Important Dates webpage.

Always check your enrolment before the census date to make sure you are in the right units and have paid, (or if eligible, deferred) your fees. If you change your enrolment before census date, always generate a new invoice in StudentConnect to check your units and fees. Once census date passes, you are liable financially and academically for your enrolled units.

Planning your enrolment

Understand Deakin's terminology

Each University has its own terminology.  Some Deakin terms which will help you to enrol:

  • Unit - is a component of study.  In school you may have called these subjects.
  • Course - is the overall degree, Bachelor of...
  • Credit point - a credit point is a measure of your course workload. A full time student's normal workload during a trimester is 3-4 credit points. Most students will study 4 credit points per trimester if they want to use only trimester 1 and 2 to complete their degree in a timely manner.
  • Cloud Campus - where teaching and learning takes place through the University online environment.
  • Class - (previously called a lecture) is often held in a lecture theatre and involves information being presented to students, usually by an academic staff member and often with some level of student participation. Generally you do not need to timetable yourself into classes.
  • Seminar - an interactive meeting for smaller groups of students that is part of the course structure, formerly known as a tutorial.  You need to timetable yourself into seminars after you have enrolled.

Check the Handbook for unit and course information

Each year Deakin produces an online University Handbook. The Handbook is the official source of information on your course and each unit that we are offering in a particular year. Most courses will also have a course map in the course entry. The course map provides an overview of the units required to complete your course, the suggested sequence of unit level and study period and course rules.

Generally, you need to follow the course rules in the Handbook for the year you commenced your course.

Start with your course entry and you will generally be linked through to relevant units. If you want to search for different units to study, you can use the unit search which will return the campus and study period the unit is offered.

Consider your course requirements

All courses at Deakin require you to complete a fixed number of credit points. You'll also need to check if there are compulsory core units for your course, or if you need to choose a major sequence (made up of unit sets). You'll find all of this in the course entry in the University Handbook.

Consider prerequisite units, which must be completed before enrolment in a subsequent unit will be accepted.

If you don't follow the course or unit rules, you risk a rule breach or even having invalid units.

Seek advice from a faculty course adviser

Whether you are studying at a campus or through the Cloud (online) mode make sure you talk to a faculty course adviser (by phone, email or in person) when planning your enrolment. They will be able to explain rules and requirements to help you plan your course.

Some tips on selecting units:

  • When you add a cloud (online) unit the campus location is not important.
  • If you want to study a unit at a different campus to where you are supposed to study you will need to talk to a faculty course adviser to discuss your options.
  • Not all units are available to study in the cloud (online) contact your faculty course adviser to discuss your options.

Credit for Prior Learning

If you have prior learning and/or experience you wish to have credited to your Deakin degree you need to apply for Credit for Prior Learning.  This will impact on what units you can study in so it is important to do this early.

Enrol online

Make sure you enrol online before the date given in your offer email or you may lose your place.  You also need to ensure you finalise your class selection before the last day to add units or you will not able to add the unit.

Log in to StudentConnect

Log in to StudentConnect, with your Deakin username and password. This link takes you directly to the 'Enrol in unit/course' process. We have configured this process to show you the steps which apply to your offer type, and your course. Keep working through each page until you receive a receipt for your enrolment.


Ensure your browser has pop-ups enabled. StudentConnect (where you enrol online) uses pop-ups to help you complete the enrolment process.

Follow the instructions to turn on pop-ups for:

For other browsers you will need to search for instructions online.

Your enrolment

You'll need to click on the course code of the course you wish to enrol in.

  • Two or more courses? You have been offered or enrolled in more than one course. Enrol in the course you wish to study only.  You may need to discontinue the other course after you enrol in this one (unless you are waiting to graduate from that course)
  • Two years showing? You are enrolling in the Trimester 3 period so you will see two academic years. The one of your offer (Trimester 3) and the next year. Enrol in the current year first, then the next year.

Check your course and year that you will be enrolling in is correct.  This page shows you the steps you'll be taken through to complete your enrolment. When ready click the 'START ENROLMENT' button.

Step 1 - Terms and conditions of enrolment at Deakin University

Read through the Terms and Conditions of enrolment at Deakin University. If you need more information read through Rights and Responsibilities.  When you are ready click Accept.

Step 2a - Personal profile / Course details

Check your details on this page, including the campus and mode. You'll notice that your course status will say 'UNCONFIRM' which just means you haven't accepted the offer yet.

When you are ready, tick the 'New Students must tick this and press submit' box, then click the 'SUBMIT' button. The page will reload and you'll notice that the course status now says INACTIVE. Click the 'CONFIRM' button.Throughout your enrolment, you may notice these statuses changing.

  • Enrolled means that your course is active and you have enrolled in units.
  • Inactive means that you don't currently have any active units. This could be because a teaching period hasn't commenced, or that you haven't enrolled in any units.

Step 2b - Your preferred given name and addresses

This step allows you to check, provide or change your contact details, preferred name, (if relevant) and register to have your results to be sent to you by SMS.

Click the 'UPDATE' button next to each option. You will be prompted to update those details, then return to this page to check the others. The options are to;

  • Update your preferred name – only provide a preferred name if you have one. Some of our systems will use this preferred name, but your full name would be used in official documents.
  • Your postal address – where we send mail and also where we record your mobile phone number
  • Your home address – where you live and your home phone number (if applicable)
  • Results by SMS - if you want to have your results sent to you by text message at each official result release. make sure we have your mobile phone number in the Postal Address option.
  • Personal (non-Deakin) email address - which we will use as well as your Deakin email for some important messages
  • Primary Emergency Contact – someone Deakin should contact if you are involved in an emergency, this should be someone within Australia
  • Secondary Emergency Contact

Step 2c - Government Statistics

Complete the Government Statistics.  Read each question carefully.  You need to complete each question except:

  • Question 7 only applies to domestic students. International students skip this question and go on to Question 8.
  • Question 9 only applies to those who are studying a postgraduate degree. A postgraduate degree is a Graduate Certificate, Graduate Diploma, Master or Doctorate.  Undergraduate students can tick the 'Not commencing a postgraduate course' and move to Question 10.

Step 2d - Commonwealth Assistance Form (eCAF) (domestic students only)

Complete this form if you are a domestic student and wish to receive HECS-HELP or FEE-HELP. If you are accepting a Commonwealth supported place, you must also complete this step regardless of how you want to pay your fees. Visit our Government HELP schemes web page for information on these schemes.

  • If you don't have a Tax File Number you can still complete this form, but you will need to go back later to add it. Just do as much of the page as possible without your TFN.
  • Failure to provide a TFN by the census date (view important dates) will result in your enrolment being terminated.
  • You can only complete this form once a day.
  • If you have transferred to a new course, you must complete a new eCAF for that course.

Step 2e - SA-HELP (domestic students only)

Complete this form if you wish to obtain a loan to defer your Student Services and Amenities Fee  through SA-HELP. Visit our  Student Services and Amenities Fee web page for information on this fee and SA-HELP. This is a compulsory fee for domestic students except those studying a higher degree by research.

  • If you don't have a Tax File Number you can still complete this form, but you will need to go back later to add it.  Failure to provide a TFN by the census date (view important dates) will result in you having to pay upfront.
  • You can only complete this form once a day.

Step 3a - Unit set selection (majors/specialisations)

Complete this step if you need a Unit Set. A 'Unit Set' is a set or group of units (subjects), which together, make up an approved major, minor or specialisation for your course. Unit sets are only applicable to some courses. For most courses when you first enrol you do not need to select a unit set until later in your degree once you have had time to explore.

To select a unit set you click the 'SEARCH FOR UNIT SETS FOR YOUR COURSE' button, then click 'SEARCH'. You'll be provided with a list of available unit sets for your course.Tick the ADD box next to the unit set(s) you wish to complete, then click ADD at the bottom of the screen.

Confirm you wish to add the unit set(s) by pressing Confirm. This will then be added to your student record.


Step 3b - Unit enrolment

This is where you will select and add the units you intend to study. You might find it helpful to have your course Handbook entry or course map open in a second tab for you to refer back to.

To add a unit to your enrolment;

  1. Click the 'UNIT SEARCH' button.
  2. Enter in the unit code, or a partial unit code. It is a good idea to refine your search by selecting a teaching period (eg. T1) and a unit level (eg. unit of study from a first year undergraduate program) so that you don't get too many units returned.
  3. Click 'SEARCH'
  4. From the list returned, look through to find the unit you are enrolling in. Make sure you select the right campus and study period. In the 'Action' column, click add next to the right unit.
  5. Then click the 'ADD' button at the bottom of the page.

You can add multiple units at once, and you can also use a comma (,) in the unit code search to search for more than one unit.

Repeat these steps until you have all the units you need for that year. You can come back in and change them up until the last date to add a unit (refer to your study period dates in the Handbook). Remember that withdrawing from a unit may have an academic and financial penalty depending on the date you do this. Always check the dates in the Handbook.

When you are ready and have all your units listed, click the 'NEXT' button at the bottom of the page.

  • If all the units selected are find, you'll see a page with these units listed and under the 'Action' column, it will show that it is about to 'Enrol' all the units.
  • If there is a unit which you are unable to enrol into, you may also see a 'Breach' in the 'Message' column. Click on the breach for an explanation of the issue and how to resolve it. For more information on rule breaches, visit the Rule breaches and invalid units website. You may need to discuss this pop up with your Faculty Course Adviser.

When you are ready, click the 'FINALISE ENROLMENT' button.

Step 5 - Receipt

This page will provide you with a receipt number for the enrolment transaction, and a summary of what you just did. You can print the receipt from this screen, or take a screen shot for your records. If you don't receive a receipt number:

  • Check you don't still have to confirm or submit your units.
  • 'Print evidence of enrolment' under 'Enrolment' in the left hand menu. This .pdf file will show you what units you are enrolled in.  If the units are not enrolled then you need to revisit your unit selection.

Your enrolment status may be inactive.  This is because you are not enrolled in the current trimester but a future trimester.  As long as your units are enrolled you are enrolled.  Your enrolment status will become enrolled once we transition to the next trimester.

After you enrol

Deakin Sync Logo

Once you have enrolled, DeakinSync will become your main avenue for online access. DeakinSync provides you with easy access to all most University systems, and provides you with a way to navigate all the information you need about your study, and to help you study.

Orientation and getting started

You can access a personalised orientation program when you start at Deakin whether you are studying at one of our campus locations, or in our Cloud Campus. Our orientation program will help you attend information sessions and activities to help you navigate the campus, the library and make sure you know where to get help if you need it.

Visit our Orientation website if you'd like to take a sneek peek.

University systems

You can access these systems through DeakinSync. Here is a quick overview of some of them.

  • StudentConnect - provides you with access to your enrolment record. You can update your address, add or withdraw units, re-enrol, check your invoice and pay fees, view your exam timetable and more.
  • CloudDeakin - this is your main learning environment. It's here that you'll see your unit guide, interact with academic staff and other students undertaking your unit or course, view lectures and undertake assessment items.
  • IT help - access to your Deakin email address
  • STAR - class timetables - if you have enrolled in a unit studied on a campus STAR is where you set up your class and seminar timetable for the study period. For Trimester 1, 2018 STAR opens to set your preferences at 10 am on Monday 5 February. You have until 10am Wednesday 14 February to enter your preferences. It does not matter when you enter your preferences during the preference entry period, you will have an equal chance of getting the place you prefer. STAR does not allocate your activities until the preference entry period is closed.


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