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Safer Community

See something? Say something. Do something!

When should students and staff ask for assistance?

They should ask for assistance if they:

  • have been targeted by a member of the Deakin Community behaving aggressively
  • feel unsafe because of the behaviour of a member of the Deakin community
  • believe they have been sexually or non-sexually harassed, bullied, stalked or threatened
  • have witnessed problem behaviour
  • have concerns about the well-being of a member of the Deakin community
  • believe that misconduct has occurred
  • believe a member of the Deakin community could be a missing person
  • would like advice and/or training on recognising and managing problem behaviour
  • wish to clarify issues of responsibility, confidentiality or duty of care.

Reporting concerns

Business hours


Immediate response and after hours 

  • Emergency Services (Off campus)
    000
  • SafeZone
    A free app, connecting you to the Deakin Security team when you need help on campus.

What Safer Community can provide

Depending on the case, Safer Community can provide:

  • internal/external referrals to appropriate services 
  • mental health and forensic risk assessments 
  • feedback
  • consultation
  • case management plans 
  • recommendations for misconduct sanctions 
  • coordinate multidisciplinary involvement to support student and staff safety 
  • staff training in mental health first aid and strategies in dealing with problem behaviours.
  • Safer Community emphasises a restorative, voluntary and non-punitive approach where possible.

What is Safer Community?

The Safer Community service:

  • is a service that acts as the central point of enquiry for information, advice and support in managing problem behaviours that have, or could, cause offence, fear or trauma (physical and or psychological). These behaviours can compromise the safety of members of the Deakin Community and are therefore a priority for the University to address.
  • coordinates proactive and reactive approaches to address problem behaviours that occur within Deakin University campuses, including in the online space.
  • coordinates of relevant services and develops plans to minimise escalation and prevent further problem behaviour wherever possible.
  • accepts referrals from staff, students and campus visitors.
  • evaluates all referrals seriously, behaviours do not have to be criminal to be worrisome. All behaviours that have the potential to elicit offence, fear and/or trauma can be evaluated by Safer Community. As an example, students threatening staff who refuse to change grades. All referrals are taken seriously and all referrals will result in a management plan, be that advice during the call to complex multidisciplinary interventions.
  • encourages you to notice and refer problem behaviours or situations that seem to have the potential to cause harm.   Persons that receive help sooner rather than later typically experience less distress, cause less harm and are given the opportunity to learn new ways to manage themselves. Safer Community has been developed with this truth in mind and at all times seek to educate and support, rather than punish and marginalise.

I am concerned about a staff member, where do I report these concerns?

Safer Community provides advice and support to students and staff who feel threatened, fearful or are concerned about a student's behaviour (for imminent risk contact security). If the concern is related to a staff members behaviour please report these concerns to Deakin Human Resources 

What happens after I contact Safer Community?

It depends on the situation. Depending on the situation, Safer Community may contact the individual that you have concern for. Collateral information will be gathered throughout the process to assist in the assessment. Safer Community will review the behaviours of concern, formulate an action plan and assist the individual, as needed. Some cases require no additional action and other may need additional follow up and referral to services.

How do I know that Safer Community is addressing the situation?

If you provide your contact information, someone will contact you to let you know that Safer Community has received your concern and that we are reviewing it. If Safer Community is in need of additional information from you, having your contact information is helpful to ask any additional follow up questions.

Will I receive an update?

If you share your contact information, Safer Community may contact you to request additional information or clarification. Due to confidentiality limitations, specific case information would not be able to be shared. After sharing your concern, if you have continued worry about the situation or notice no change or escalating behaviour, please contact the Safer Community Coordinator at 9244 6851 or safercommunity@deakin.edu.au.

What if I am wrong about someone?

Safer Community reviews all concerns that are shared. If your concerns turn out to be nothing, then nothing will happen to that individual and nothing will happen to you. If you maliciously create a false report, you may be subject to University policies.

Can I make an anonymous report?

You could, however, we would not be able to follow up with you if you do not provide your contact information. You may be able to assist Safer Community if any additional information or clarification is needed from your report. If you file an anonymous report and the information is incomplete it may lead to the individual not receiving the services or help that is needed.

What if something is occurring off campus that I am concerned about?

If it is behaviour that may affect the Deakin community, please share your concerns with University Security and Safer Community.

What do I do if I have an intervention order against someone regarding an off campus incident or they are not affiliated with the university?

Make sure that you provide a copy of the order to University security. They may talk to you in more detail to understand the circumstances, ensure that you have a safety plan in place, and share with you resources. This information would then be shared with Safer Community who may provide additional follow up with you.

If someone, who has been reported to Safer Community leaves the area, or is no longer a student do you continue to monitor him/her?

If the situation warrants the need to continue to review the case after the individual leaves the area or is no longer a student, the University may continue to monitor. It is important to note that just because someone is no longer a member of the community does not mean that there is a lesser chance for concern.

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