Enrolment - frequently asked questions
Many of the answers to enrolling problems or questions can be found below. If you can't find an answer, please contact Customer Service.
We recommend you accept your early round offer and enrol, in case you do not receive another offer. Once you receive your main round offer, you can apply to discontinue your early round offer via StudentConnect. If you do so before your first Trimester Census date, then you won't incur any fees.
If you are unable to attend a session, don't worry as you can always seek advice from a Faculty course adviser directly. We would recommend you enrol online to ensure you have secured your place.
You may be eligible for credit, you will need to apply for this and we do recommend you do so at the beginning of your study if possible. You can download the application form via Credit for Prior Learning.
Enrolling on StudentConnect
There are a few possible explanations for this message. Please contact Customer Service so they can advise you.
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You might not be seeing a potential pop-up message from StudentConnect. Please ensure that pop-ups are turned on for your web browser.
You will find instructions on the website below:
If a pop-up is then displayed, it should be a rule breach. Rule breaches explain what the issue is with the units you have selected, and you may need to remove the unit from your list or select an alternative unit.
If you do have pop-ups turned on and it is still not allowing you to proceed to the next screen, we would recommend you note down the units you selected and then click the reset and clear selection button. This will delete all the units you added previously and allow you to start again.
Once you have added the units once again, if you are still unable to proceed to the receipt screen, please contact our Customer Service team for further assistance.
If you have checked your course information and searched the University Handbook and are unable to decide on your electives, we would recommend you contact your Faculty course adviser for guidance on this.
You are required to enrol in both Trimester 1 and Trimester 2. Trimester 3 is only compulsory for Optometry students.
You can enrol in Trimester 3 2014 now.
For students commencing in 2014, your course status will appear as 'INACTIVE' and will switch to 'ENROLLED' on the 1 March 2014. If you wish to check what units you have enrolled in for 2014, you can access your confirmation of enrolment via StudentConnect (select 'Print evidence of enrolment' from left hand side menu).
This will depend on whether you plan to study full time or part time. Deakin considers full time study to consist of 3 or 4 credit points per Trimester, whereas part time study would be 1 or 2 credit points per Trimester. Please see the study options website for further information.
You can complete your enrolment online without your TFN, however you will need to remember to go back and submit the number to the Commonwealth Assistance Form in StudentConnect before Trimester 1 Census Date. If you do not submit your TFN online or pay your tuition fees upfront, your enrolment will be cancelled and you will lose your place at Deakin.
If you have not applied for a TFN yet, please contact the Australian Taxation Office to arrange one now.
If you need to change the units you are enrolled in, you simply log back into StudentConnect, and follow the same process when you enrolled for the first time. Once you reach the 'Unit Selection' step, you will need to withdraw from the units you no longer wish to study, then add the new units you wish to study.
Deakin calls this an 'intermission', where by you may take up to 12 months off your course while retaining your place. If you are thinking of taking an intermission, we recommend you consult a Faculty course adviser first. If you wish to apply for an intermission, you will need to apply on StudentConnect.