Profile image of Lemai Nguyen

A/Prof. Lemai Nguyen

STAFF PROFILE

Position

Associate Professor (Information Systems and Business Analytics)

Faculty

Faculty of Business and Law

Department

BL Deakin Business School

Campus

Melbourne Burwood Campus

Contact

lemai.nguyen@deakin.edu.au
+61 3 924 46556

Research interests

  • Health Informatics and Health data analytics, Nursing Informatics, Aged Care Informatics, EMR
  • Business Requirements Analysis 
  • Ethics and Socio-technical analysis in Business Analytics and AI

Affiliations

  • Member, Health Informatics Society of Australia (HISA).
  • Member, Association for Information Systems (AIS).
  • Senior Certified Professional, Australian Computer Society (ACS).
  • Section Editor, Australasian Journal of Information Systems (AJIS).

Teaching interests

  • Business Requirements Analysis
  • Predictive Analytics 
  • Enterprise Architecture 

Units taught

  • MIS701- Business Requirements Analysis
  • MIS372 - Predictive Analytics
  • MIS732 - Enterprise Architecture and Governance

Expertise

Lemai conducts research into: - Socio-technical analysis: the relationship between patients/clinicians, health information systems (such as EMR), and the care process and in chronic care, acute care and aged care settings - Technology evaluation in terms of usability, fidelity, acceptability and impact, from proof of concept, design phases, to implementation and post-implementation - Business data analytics in different domains

Publications

Filter by

2020

Towards a better life for diabetic patients: developing and integrating a non-invasive self-management support tool within a smart digital companion

Lemai Nguyen, Sasan Adibi, Nilmini Wickramasinghe

(2020), pp. 207-222, Delivering superior health and wellness management with IoT and analytics, Cham, Switzerland, B1

book chapter
2019

A phenomenological perspective on value creation and perception in music information systems

Belinda Moloney, Jacob Cybulski, Lemai Nguyen

(2019), pp. 97-104, e-Society 2019 : Proceedings of the 17th International Conference on e-Society 2019, Utrecht, The Netherlands, E1

conference
2018

Investigating acceptance of nursing information systems through UTAUT lens

L Nguyen, B Redley, N Wickramasinghe, P Haddad, M Botti, I Muhammad

(2018), pp. 484-503, Nursing education, administration, and informatics : breakthroughs in research and practice, Hershey, Pa., B1

book chapter
2017

The effectiveness of SMS Reminders and the impact of patient characteristics on missed appointments in a public dental outpatient clinic

E Bellucci, L Dharmasena, L Nguyen, H Calache

(2017), Vol. 21, pp. 1-21, Australasian journal of information systems, Bruce, A.C.T., C1

journal article

An examination of the mediating role for a nursing information system

L Nguyen, N Wickramasinghe

(2017), Vol. 21, pp. 1-21, Australasian journal of information systems, Canberra, A.C.T., C1

journal article

Exploring nurses' reactions to electronic nursing documentation at the point of care

L Nguyen, N Wickramasinghe, B Redley, P Haddad, I Muhammad, M Botti

(2017), Vol. 30, pp. 809-831, Information Technology & People, Bingley, Eng., C1

journal article

A systematic approach to terahertz-based glucose monitoring

S Adibi, S Adibi, L Nguyen, L Nguyen, A Hamper, A Hamper, F Bodendorf, F Bodendorf, N Wickramasinghe, N Wickramasinghe

(2017), pp. 1-14, Digital Transformation ? From Connecting Things to Transforming Our Lives : Proceedings of the 30th Bled eConference, Bled, Slovenia, E1

conference
2016

The acceptance of nursing information systems: an analysis using UTAUT

L Nguyen, P Haddad, H Moghimi, I Muhammad, K Coleman, B Redley, M Botti, N Wickramasinghe

(2016), pp. 347-365, Contemporary consumer health informatics, Berlin, Germany, B1

book chapter

Investigating acceptance of nursing information systems through UTAUT lens

L Nguyen, N Wickramasinghe, M Botti, B Redley, P Haddad, I Muhammad

(2016), pp. 349-368, Handbook of research on healthcare administration and management, Hershey, Pa., B1

book chapter
2015

Creative problem solving in digital space using visual analytics

J Cybulski, S Keller, L Nguyen, D Saundage

(2015), Vol. 42, pp. 20-35, Computers in human behavior, Amsterdam, The Netherlands, C1

journal article

iPads in higher education-hype and hope

L Nguyen, S Barton, L Nguyen

(2015), Vol. 46, pp. 190-203, British journal of educational technology, Chichester, Eng., C1

journal article

Transition from paper to electronic nursing documentation in residential aged care: an actor network theory analysis

L Nguyen, L Bakewell, N Wickramasinghe, P Haddad, I Muhammad, H Moghimi, D Wilde, B Redley, J Considine, M Botti

(2015), Vol. 9, pp. 1-12, Electronic journal of health informatics, Melbourne, Vic., C1

journal article

Exploring nurses' reactions to a novel technology to support acute health care delivery

B Kent, B Redley, N Wickramasinghe, L Nguyen, N Taylor, H Moghimi, M Botti

(2015), Vol. 24, pp. 2340-2351, Journal of clinical nursing, London, Eng., C1

journal article

Optimizing safety, fidelity and usability of an Intelligent Clinical Support Tool (ICST) for acute hospital care: an Australian case study using a multi-method Delphi Process

M Botti, B Redley, L Nguyen, K Coleman, N Wickramasinghe

(2015), Vol. 216, pp. 912-912, Studies in health technology and informatics, Amsterdam, The Netherlands, C1

journal article
2014

Using technology solutions to streamline healthcare processes for nursing: the case of an intelligent operational planning support tool (IOPST) solution

N Wickramasinghe, B Kent, F Moghimi, M Stien, L Nguyen, B Redley, N Taylor, M Botti

(2014), pp. 405-430, Lean thinking for healthcare, New York, N.Y., B1

book chapter

Electronic health records implementation: an evaluation of information system impact and contingency factors

L Nguyen, E Bellucci, L Nguyen

(2014), Vol. 83, pp. 779-796, International journal of medical informatics, Amsterdam, The Netherlands, C1

journal article
2013

Using ANT to Uncover the Full Potential of an Intelligent Operational Planning and Support Tool (IOPST) for Acute Healthcare Contexts

Imran Muhammad, Fatemeh Moghimi, Nyree Taylor, Bernice Redley, Lemai Nguyen, Malte Stein, Bridie Kent, Mari Botti, Nilmini Wickramasinghe

(2013), Vol. 5, pp. 29-49, International Journal of Actor-Network Theory and Technological Innovation, C1

journal article

RFID translation into Australian hospitals: An exploration through Actor-Network Theoretical(ANT) Lens

C Unnithan, L Nguyen, B Fraunholz, A Tatnall

(2013), pp. 85-90, i-Society 2013 : Proceedings of the International Conference on Information Society, Toronto, Ontario, E1-1

conference

Collaborative creativity in requirements engineering: analysis and practical advice

M Mahaux, L Nguyen, O Gotel, L Mich, A Mavin, K Schmid

(2013), pp. 1-10, RCIS 2013 : Proceedings of the 7th International Conference on Research Challenges in Information Science, Paris, France, E1-1

conference
2012

Integrating e-simulations in teaching business information systems

J Cybulski, L Nguyen

(2012), pp. 174-197, Professional education using e-simulations : benefits of blended learning design, Hershey Pa., B1

book chapter

ICT alternative for primary care delivery in Indonesia: A proposal

R Husada, L Nguyen

(2012), ACIS 2012 : Proceedings of the 23rd Australasian Conference on Information Systems, E1

conference
2011

Supporting family-based care for aged patients with chronic illness

L Nguyen

(2011), pp. 253-268, Intelligent technologies for bridging the grey digital divide, Hershey Pa., B1

book chapter

Impact of nursing information systems on residential care provision in an aged care provider

L Nguyen, L Bakewell

(2011), ACIS 2011 Proceedings - 22nd Australasian Conference on Information Systems, E1

conference

Information needs in community aged care

L Nguyen, S Evans, W Wilde, G Shanks

(2011), PACIS 2011 - 15th Pacific Asia Conference on Information Systems: Quality Research in Pacific, E1

conference
2010

Introducing health information systems to aged care in Vietnam

L Nguyen, T Nguyen

(2010), pp. 224-235, PACIS 2010 - 14th Pacific Asia Conference on Information Systems, E1

conference

Supporting information needs of senior citizens in community aged care

L Nguyen, S Evans, W Wilde, G Shanks

(2010), ACIS 2010 Proceedings - 21st Australasian Conference on Information Systems, E1

conference

Transforming value perception in music information systems

B Fridey, J Cybulski, L Nguyen

(2010), Vol. 2, pp. 1507-1515, 16th Americas Conference on Information Systems 2010, AMCIS 2010, E1

conference
2009

Learning to become a creative systems analyst

L Nguyen, J Cybulski

(2009), pp. 208-226, The PSI handbook of virtual environments for training and education, Westport, Conn., B1

book chapter

A framework for understanding creativity in requirements engineering

L Nguyen, G Shanks

(2009), Vol. 51, pp. 655-662, Information and Software Technology, C1

journal article

Academic social networks affecting the adoption of e-learning in Turkey

S Barton, B Corbitt, L Nguyen

(2009), Vol. 8, pp. 561-575, International journal of e-learning, Norfolk, Va., C1

journal article
2008

Information systems and healthcare XXVIII : the information needs of family carers in collaborative healthcare

L Nguyen, G Shanks, F Vetere, S Howard

(2008), Vol. 23, pp. 179-192, Communications of the association for information systems, Atlanta, Ga., C1

journal article

Value perception in music information systems

B Moloney, J Cybulski, L Nguyen

(2008), pp. 679-689, ACIS 2008 Proceedings - 19th Australasian Conference on Information Systems, E1

conference

Into the future: Inspiring and stimulating users' creativity

L Nguyen, J Cybulski

(2008), PACIS 2008 - 12th Pacific Asia Conference on Information Systems: Leveraging ICT for Resilient Organizations and Sustainable Growth in the Asia Pacific Region, E1

conference

The decision-making journey of a family carer: Information and social needs in a cultural context

L Nguyen, G Shanks, F Vetere, S Howard

(2008), Vol. 176, pp. 139-149, Frontiers in Artificial Intelligence and Applications, E1

conference
2007

Families as carers-information needs in a cultural context

L Nguyen, G Shanks

(2007), pp. 1089-1098, ACIS2007 Toowoomba 5 to 7 December 2007 : proceedings of the 18th Australasian conference on information systems: proceedings of the 18th Australasian conference, Toowoomba, QLD, E1

conference

Cultural factors behind the adoption of e-learning in Turkey

S Barton, B Corbitt, L Nguyen, K Peszynski

(2007), pp. 1079-1088, ACIS2007 Toowoomba 5 to 7 December 2007: proceedings of the 18th Australasian conference on information systems, Toowoomba, QLD, E1

conference

Using protocol analysis to explore the creative requirements engineering process

L Nguyen, G Shanks

(2007), pp. 133-151, Information Systems Foundations: Theory, Representation and Reality, E1

conference
2006

Promoting and supporting requirements engineering creativity

L Nguyen, P Swatman

(2006), pp. 209-230, Rationale management in software engineering, Berlin, Germany, B1

book chapter

Power relations in virtual communities: An ethnographic study

L Nguyen, L Torlina, K Peszynski, B Corbitt

(2006), Vol. 6, pp. 21-37, Electronic Commerce Research, C1

journal article

The slow wheels of requirements engineering research: responding to the challenge of societal change

L Sparrow, L Nguyen, J Cybulski

(2006), pp. 1-9, Eleventh Australian Workshop on Requirements Engineering : proceedings, Adelaide, South Australia, E1

conference

A conceptual approach to exploring creativity in requirements engineering

L Nguyen, G Shanks

(2006), ACIS 2006 Proceedings - 17th Australasian Conference on Information Systems, E1

conference

Cultural factors behind the growth of e-learning in Malaysia : academic Guanxi

S Barton, B Corbitt, L Nguyen, K Peszynski

(2006), Proceedings of the 17th Australasian Conference on Information Systems, Adelaide, S. Aust., E1

conference
2005

Creativity, requirements and perspectives

O Hoffmann, D Cropley, A Cropley, L Nguyen, P Swatman

(2005), Vol. 13, pp. 159-175, Australasian journal of information systems, Wollongong, N.S.W., C1

journal article

Cultural dimensions in online learning

L Djojosaputro, L Nguyen, K Peszynski

(2005), ACIS 2005 Proceedings - 16th Australasian Conference on Information Systems, E1

conference

Understanding requirements engineering process: A challenge for practice and education

L Nguyen, J Armarego, P Swatman

(2005), Vol. 1, Internet and Information Technology in Modern Organizations: Challenges and Answers - Proceedings of the 5th International Business Information Management Association Conference, IBIMA 2005, E1

conference

Emerging issues in IT service management

S Lichtenstein, L Nguyen, A Hunter

(2005), Vol. 1, Internet and Information Technology in Modern Organizations: Challenges and Answers - Proceedings of the 5th International Business Information Management Association Conference, IBIMA 2005, E1

conference

Contextual factors which influence creativity in requirements engineering

S Dallman, L Nguyen, J Lamp, J Cybulski

(2005), pp. 1-12, Information systems in a rapidly changing economy: ECIS 2005, 13th European Conference on Information Systems, Regensburg, Germany, E1

conference
2004

Power relations in cyber communities

L Nguyen, L Torlina, K Peszynski, B Corbitt

(2004), pp. 1-13, Proceedings of the 12th European Conference on Information Systems, Turku, Finland, E1

conference

Issues in IT service-oriented requirements engineering

S Lichtenstein, L Nguyen, A Hunter

(2004), AWRE?04 : Ninth Australian Workshop on Requirements Engineering, Adelaide, S. Aust., E1

conference

Investigating factors influencing the perception of creativity in web design

B Moloney, J Cybulski, L Nguyen

(2004), pp. 841-854, PACIS 2004 : Proceedings of the Eighth Pacific Asia Conference on Information Systems, Shanghai, China, E1

conference
2003

Managing the requirements engineering process

L Nguyen, P Swatman

(2003), Vol. 8, pp. 55-68, Requirements Engineering, C1

journal article

Understanding problem solving in requirements engineering : debating creativity with IS practitioners

J Cybulski, L Nguyen, T Thanasankit, S Lichtenstein

(2003), pp. 465-482, PACIS 2003 : Proceedings of the Seventh Pacific Asia Conference on Information Systems, Adelaide, S. Aust., E1

conference
2002

School working papers series 2002, understanding requirements engineering: a challenge for practice and education

L Nguyen, J Armarego, P Swatman

(2002), Geelong, Vic., A6-1

research report/technical paper
2001

Managing the requirements engineering process

L Nguyen, P Swatman

(2001), Proceedings of the Seventh International Workshop on Requirements Engineering : Foundations of Software Quality, Interlaken, Switzerland, E1

conference
1999

Using design explanation within the formal object-oriented method

L Nguyen, P Swatman, G Shanks

(1999), Vol. 4, pp. 152-164, Requirements engineering, London, Eng., C1-1

journal article
1998

Supplementing process-oriented with structure-oriented design explanation within formal object-oriented method

L Nguyen, P Swatman, G Shanks

(1998), Vol. 1998-November, pp. 118-132, Proceedings - 1998 Australian Software Engineering Conference, ASWEC 1998, E1-1

conference

Funded Projects at Deakin

Other Public Sector Funding

Victorian Digital Health Maturity Model evaluation and Assessment.

A/Prof Sandeep Reddy, A/Prof Lemai Nguyen, Mr Imran Muhammad

  • 2019: $132,088

Industry and Other Funding

Evaluation of Technology within Simulated and Real-life Nursing Settings

Prof Mari Botti, Prof Bridie Kent, A/Prof Bernice Redley, A/Prof Lemai Nguyen

  • 2014: $51,464
  • 2013: $150,000
  • 2012: $80,000

Supervisions

Associate Supervisor
2019

Catherine Lin

Thesis entitled: Using IS/IT to Support the Delivery of Chinese Medicine.

Doctor of Philosophy (Health & Social Development), School of Health & Social Development

2017

Peter Haddad

Thesis entitled: The Business Value of IT in Healthcare: An Analysis

Doctor of Philosophy (Health & Social Development), School of Health & Social Development

2011

Stasys Lukaitis

Thesis entitled: A Hermeneutic Phenomenological Investigation of Business and IT Alignment

Doctor of Philosophy, School of Information and Business Analytics

2008

Belinda Moloney

Thesis entitled: Phenomenological Investigation of e-Value Chains from Australian Music Stakeholder Perceptions

Doctor of Philosophy, School of Information and Business Analytics

2004

Pradipta Sarkar

Thesis entitled: Phenomenological Inquiry into the Experience of Web Project Managers

Doctor of Philosophy, School of Information and Business Analytics