Biography
A/Prof William Yeoh is an award-winning academic at Deakin University's Department of Information Systems and Business Analytics. His current research interests encompass business analytics, cybersecurity, blockchain, AI, and IS. His scholarly work has been published in leading journals, with 8 A* and 26 A-ranked ABDC journal publications, as well as top Information Systems (IS) conferences (ICIS, HICSS, ECIS, AMCIS, PACIS, ACIS). He has co-led several grant projects with a total budget of $1.3M across categories 1-4. Additionally, he has successfully supervised 7 doctoral candidates to completion, with one being a finalist for the Alfred Deakin Best PhD Thesis Medal.
His excellence in teaching, research, and service has been recognised with several awards, including the ICT Educator of the Year Gold Award (a national award presented by the Australian Computer Society ACS - Australia’s premier ICT professional association and accreditation body), two-time internationally competitive IBM Faculty Awards, Deakin’s Vice-Chancellor Award for Value Innovation (in recognition of his outstanding leadership for the IBM Centre of Excellence in Business Analytics at Deakin), and Deakin Faculty Excellence in Research Award.
In 2020, he was named amongst the Top 25 Analytics Leaders in Australia by the Institute of Analytics Professionals of Australia. Moreover, his leadership contributed to Deakin’s victory in the Victorian International Education Awards (VIEA) in the Innovation in Industry Partnership category (with IBM) and its placement as a finalist in the VIEA Student Employability category (recognising his Deakin-ACS Partnership initiative).
Read more on William's profileResearch interests
- Business analytics
- Information systems
- Cyber security
- Artificial intelligence
- Blockchain
Affiliations
- Senior Member, Australian Computer Society (ACS).
- Member, Australian Information Security Association (AISA).
Teaching interests
At the Department of Information Systems and Business Analytics, I have served as Director of International, Director of Industry Engagement, HDR Coordinator, Course Director, Co-Director for the Faculty's Business and Technology theme, Director of Teaching, and Director of the IBM Centre of Excellence in Business Analytics. During my tenure as Director of Teaching, I led the successful accreditation of Australia’s first Master of Business Analytics program by the Australian Computer Society (ACS).
My teaching interests include Business Intelligence, Big Data Analytics, Enterprise Data Mining, Data Warehousing, Database, etc.
Units taught
MIS781 - Business Intelligence and Database
MIS271 - Business Intelligence and Data Warehousing
MIS762 - Data Warehousing and Big Data Analytics
INFS4018 - Business Intelligence and Analytics
MIAG10303 - Research Methods in IT
Knowledge areas
- Business analytics
- Information systems
- Cyber security
- Artificial intelligence
- Blockchain
Conferences
Co-Chair, International Big Data and Analytics Educational Conference (2017 - present)
Co-Chair of Organising Committee, Global Analytics Competition (a worldwide inter-varsity competition aimed at generating innovative analytics solutions and raising awareness around environmental issues and sustainability).
Program Co-Chair, International Conference on Artificial Intelligence and Blockchain Technology (2022- present)
Academic Advisory Board, Deakin University Online Exams (2020)
Associate Editor, European Conference on Information Systems (ECIS) - Business Analytics and Big Data Track (2015 - present)
Co-Chair of Organising Committee, International Conference on Big Data Analytics and Business Intelligence, XJTLU (2017)
Track Chair, Business Intelligence and Analytics Track, 21st Pacific Asia Conference on Information Systems (PACIS), Langkawi Island (2017).
Track Chair, Data Analytics and Visualisation in Decision Making Track, Australasian Conference on Information Systems (ACIS), Hobart (2017).
Co-Chair of Organising Committee, Watson Analytics Global Competition (a worldwide graduate-students level analytics competition where the grand final is held in conjunction with IBM World of Watson Conference in Las Vegas).
Professional activities
Editorial Board:
Editor-in-Chief, International Journal of Business Intelligence Research (ABDC C-ranked)
Senior Editor, Australasian Journal of Information Systems (ABDC A-ranked)
Editorial Board, International Journal of Information Management (ABDC A*-ranked)
Editorial Board, Journal of Computer Information Systems (ABDC A-ranked)
Editorial Board, Industrial Management and Data Systems (ABDC A-ranked)
Grant Reviewer:
Australian Research Council Grant
National Intelligence and Security Discovery Research Grant
External Examiner for PhD/MSc Thesis:
Curtin University, Australia
Edith Cowan University, Australia
University of Ottawa, Canada
University of South Australia, Australia
Nova University of Lisbon, Portugal
Central Queensland University, Australia
Federal Urdu University of Arts, Science and Technology, Pakistan
University Tunku Abdul Rahman, Malaysia
La Trobe University, Australia
Torrens University, Australia
Research groups
Co-Director, Business & Technology Research Theme, Deakin Business School.
Executive & Innovation Head, Deakin University’s Strategic Research and Innovation Centre for Cyber Resilience and Trust
Cyber AI Theme Lead, Centre for AI and the Future of Business, Deakin University.
Awards
- Best Learning Experience Design Award-Top 3 Finalist (An international award presented by Open Learning ASX:OLL), 2023.
- Top 25 Analytics Leaders in Australia (awarded by Institute of Analytics Professionals of Australia), 2020.
- COVID-19 'Flatten the Curve’ Hackathon (Helping Health Systems Challenge) - Winner Team's Coach, 2020.
- IBM Faculty Award (USD$10,000), IBM Corporation, 2017.
- Faculty Research Excellence Award, Deakin University's Faculty of Business and Law, 2017.
- The ICT Educator of the Year Gold Award (a national award presented by Australian Computer Society ACS - Australia’s premier ICT professional association and accreditation body), 2017.
- IBM Faculty Award (USD$20,000), IBM Corporation, 2016.
- Deakin Vice-Chancellor Award for significant contribution to value innovation, 2016.
- The IBM Watson Analytics Global Competition - Worldwide Champion Team's Coach, 2016.
Projects
CyberNinjas: Empowering our Children to be Cyber Smart in the Metaverse: https://cybercentre.org.au/project/cyberninjas-empowering-our-children-to-be-cyber-smart-in-the-metaverse/
State of Data and Analytics Maturity in Australian Organisations: https://www.tcs.com/content/dam/global-tcs/en/pdfs/who-we-are/news/press-releases/deakin-tcs-report.pdf
Global Analytics Education Network: https://www.linkedin.com/groups/7040568/
Publications
How self-selection Bias in online reviews affects buyer satisfaction: A product type perspective
Yancong Xie, William Yeoh, Jingguo Wang
(2024), Vol. 181, pp. 1-16, Decision Support Systems, Amsterdam, Netherlands, C1
Examining the Acceptance of Blockchain by Real Estate Buyers and Sellers
W Yeoh, A Lee, C Ng, A Popovic, Y Han
(2023), pp. 1-17, Information Systems Frontiers: a journal of research and innovation, Berlin, Germany, C1
Zero trust cybersecurity: Critical success factors and A maturity assessment framework
W Yeoh, M Liu, M Shore, F Jiang
(2023), Vol. 133, Computers and Security, C1
Improving National Digital Identity Systems Usage: Human-Centric Cybersecurity Survey
M Hilowle, W Yeoh, M Grobler, G Pye, F Jiang
(2023), pp. 1-15, Journal of Computer Information Systems, London, Eng., C1
Exploring the Role of Creativity in Business Analytics Use: A Business Analysts Perspective
Mojca Simonovič, Aleš Popovič, William Yeoh
(2023), pp. 5382-5389, HICSS 2023 : Proceedings of the 56th Hawaii International Conference on System Sciences, Maui, Hawaii, E1
A Socio-Technical Metaverse Development Framework in Higher Education
Jiongbin Liu, William Yeoh, shang Gao, yong Xiang, longxiang Gao
(2023), ICIS 2023 : Rising like a Phoenix: Emerging from the Pandemic and Reshaping Human Endeavors with Digital Technologies : proceedings of the International Conference on Information Systems 2023, Hyderabad, India, E1
Learnings and Implications of Virtual Hackathon
Shan Wang, William Yeoh, Jie Ren, Alvin Lee
(2022), Vol. 62, pp. 547-559, Journal of Computer Information Systems, London, Eng., C1
Simulated Phishing Attack and Embedded Training Campaign
W Yeoh, H Huang, W Lee, F Al Jafari, R Mansson
(2022), Vol. 62, pp. 802-821, Journal of Computer Information Systems, C1
A systematic synthesis of critical success factors for cybersecurity
William Yeoh, Shan Wang, Aleš Popovič, Noman Chowdhury
(2022), Vol. 118, pp. 1-17, Computers and Security, Amsterdam, The Netherlands, C1
Users' Adoption of National Digital Identity Systems: Human-Centric Cybersecurity Review
M Hilowle, W Yeoh, M Grobler, G Pye, F Jiang
(2022), pp. 1-16, Journal of Computer Information Systems, London, Eng., C1
State of Data and Analytics Maturity in Australian Organisations
Lemai Nguyen, William Yeoh, Ambika Zutshi
(2022), Geelong, Vic., A6
Towards Improving the Adoption and Usage of National Digital Identity Systems
Malyun Hilowle, William Yeoh, Marthie Grobler, Graeme Pye, Frank Jiang
(2022), pp. 1-6, ASE 2022 : Automated Software Engineering : Proceedings of Institute of Electrical and Electronics Engineers 2022 conference, Rochester, Michigan, U.S., E1
Understanding the Use of Knowledge Sharing Tools
A Lee, S Wang, W Yeoh, N Ikasari
(2021), Vol. 61, pp. 458-470, Journal of Computer Information Systems, C1
The boundary of crowdsourcing in the domain of creativity✰ ✰
J Ren, Y Han, Y Genc, W Yeoh, A Popovič
(2021), Vol. 165, pp. 1-14, Technological forecasting and social change, Amsterdam, The Netherlands, C1
How online review richness impacts sales: an attribute substitution perspective
Hang Yin, Shuang Zheng, William Yeoh, Jie Ren
(2021), Vol. 72, pp. 901-917, Journal of the Association for Information Science and Technology, Chichester, Eng., C1
Blockchain for Cybersecurity: Systematic Literature Review and Classification
M Liu, W Yeoh, F Jiang, K Choo
(2021), Journal of Computer Information Systems, C1
Framework and Literature Analysis for Crowdsourcing's Answer Aggregation
A Moayedikia, W Yeoh, K Ong, Y Boo
(2020), Vol. 60, pp. 49-60, Journal of Computer Information Systems, C1
Deciding discipline, course and university through TOPSIS
C Nanayakkara, W Yeoh, A Lee, A Moayedikia
(2020), Vol. 45, pp. 2497-2512, Studies in Higher Education, C1
Adel Alamin, Carla Wilkin, William Yeoh, Matthew Warren
(2020), Vol. 34, pp. 31-46, Journal of information Systems, Sarasota, Fla., C1
Optimizing microtask assignment on crowdsourcing platforms using Markov chain Monte Carlo
A Moayedikia, H Ghaderi, W Yeoh
(2020), Vol. 139, Decision Support Systems, C1
A Study of Cyber Security Issues in Sri Lanka
Ruwan Nagahawatta, Matthew Warren, William Yeoh
(2020), Vol. 10, pp. 59-72, International Journal of Cyber Warfare and Terrorism, Hershey, Pa., C1
Risks of critical infrastructure adoption of cloud computing by government
M Al-Gharibi, M Warren, W Yeoh
(2020), Vol. 10, pp. 47-58, International Journal of Cyber Warfare and Terrorism, Hershey, Pa., C1
Business Intelligence Effectiveness and Corporate Performance Management: An Empirical Analysis
G Richards, W Yeoh, A Chong, A Popovič
(2019), Vol. 59, pp. 188-196, Journal of Computer Information Systems, C1
Online crowdsourcing campaigns: bottom-up versus top-down process model
J Ren, P Ozturk, W Yeoh
(2019), Vol. 59, pp. 266-276, Journal of computer information systems, Abingdon, Eng., C1
Harnessing business analytics value through organizational absorptive capacity
S Wang, W Yeoh, G Richards, S Wong, Y Chang
(2019), Vol. 56, Information and Management, C1
A Moayedikia, W Yeoh, K Ong, Y Boo
(2019), Vol. 122, Decision Support Systems, C1
Ethical Issues Relating to Cyber Security in Australian SMEs
Ruwan Nagahawatta, Matthew Warren, Ging Yeoh
(2019), pp. 1-6, AICE 2019 : Proceedings of the 8th Australian Institute Of Computer Ethics Conference, Melbourne, Victoria, E1
A Scheduler for Smart Homes with Probabilistic User Preferences
Nguyen Van, William Yeoh, Tran Son, Vladik Kreinovich, Tiep Le
(2019), Vol. 11873, pp. 138-152, PRIMA 2019 : Proceedings of the 22nd International Conference on Principles and Practice of Multi-Agent Systems, Turin, Italy, E1-1
M Ee, W Yeoh, Y Boo, T Boulter
(2018), Vol. 43, pp. 217-233, Studies in Higher Education, C1
Online consumer reviews and sales: examining the chicken-egg relationships
J Ren, G Yeoh, M Ee, A Popovič
(2018), pp. 1-12, Journal of the Association for Information Science and Technology, Hoboken, N.J., C1
Factors that influence adoption of cloud computing: An empirical study of Australian SMEs
I Senarathna, C Wilkin, M Warren, W Yeoh, S Salzman
(2018), Vol. 22, Australasian Journal of Information Systems, C1
Task assignment in microtask crowdsourcing platforms using learning automata
A Moayedikia, K Ong, Y Boo, W Yeoh
(2018), Vol. 74, pp. 212-225, Engineering Applications of Artificial Intelligence, Amsterdam, The Netherlands, C1
A Study of Cybersecurity Awareness in Sri Lanka
Ruwan Nagahawatta, Matthew Warren, G Yeoh
(2018), CWAR 2018 : Proceedings of the 17th Australian Cyber Warfare Conference, Melbourne, Victoria, E1
Towards Improving the Expressivity and Scalability of Distributed Constraint Optimization Problems
William Yeoh
(2018), pp. 5734-5738, IJCAI 2018 : Proceedings of the 27th International Joint Conference on Artificial Intelligence, Stockholm, Sweden, E1-1
Bidding in Periodic Double Auctions Using Heuristics and Dynamic Monte Carlo Tree Search
Moinul Chowdhury, Christopher Kiekintveld, Son Tran, William Yeoh
(2018), pp. 166-172, IJCAI 2018 : Proceedings of the 27th International Joint Conference on Artificial Intelligence, Stockholm, Sweden, E1-1
Multi-Agent Pathfinding with Real-Time Heuristic Search
Devon Sigurdson, Vadim Bulitko, William Yeoh, Carlos Hernandez, Sven Koenig
(2018), pp. 173-180, CIG 2018 : Proceedings of the 2018 IEEE Conference on Computational Intelligence and Games, Maastricht, The Netherlands, E1-1
Towards a resilience management framework for complex enterprise systems upgrade implementation
S Teoh, W Yeoh, H Zadeh
(2017), Vol. 11, pp. 694-718, Enterprise Information Systems, C1
A literature analysis of the use of Absorptive Capacity construct in IS research
S Gao, W Yeoh, S Wong, R Scheepers
(2017), Vol. 37, pp. 36-42, International Journal of Information Management, C1
Feature selection for high dimensional imbalanced class data using harmony search
A Moayedikia, K Ong, Y Boo, W Yeoh, R Jensen
(2017), Vol. 57, pp. 38-49, Engineering Applications of Artificial Intelligence, C1-1
Bee colony based worker reliability estimation algorithm in microtask crowdsourcing
A Moayedikia, K Ong, Y Boo, W Yeoh
(2017), pp. 713-717, Proceedings - 2016 15th IEEE International Conference on Machine Learning and Applications, ICMLA 2016, Anaheim, California, E1
W Yeoh, A Popovič
(2016), Vol. 67, pp. 134-147, Journal of the Association for Information Science and Technology, C1
I Senarathna, W Yeoh, M Warren, S Salzman
(2016), Vol. 20, Australasian Journal of Information Systems, C1
Supporting business intelligence usage: an integrated framework with automatic weighting
C Chee, W Yeoh, H Tan, M Ee
(2016), Vol. 56, pp. 301-312, Journal of computer information systems, London, Eng., C1
N Foshay, W Yeoh, Y Boo, K Ong, D Mattie
(2015), Vol. 19, pp. 37-54, Australasian journal of information systems, Melbourne, Vic., C1
Supporting decision making : the BI sweet spot
M Gendron, W Yeoh, R Swarr
(2014), pp. 279-290, DSS 2.0: Supporting decision making with new technologies, Amsterdam, The Netherlands, B1
The influence of organisation culture on e-commerce adoption
I Senarathna, M Warren, W Yeoh, S Salzman
(2014), Vol. 114, pp. 1007-1021, Industrial management & data systems, Bingley, Eng., C1
Benefits and barriers to corporate performance management systems
G Yeoh, G Richards, S Wang
(2014), Vol. 55, pp. 105-116, Journal of computer information systems, Stillwater, OK, C1
An empirical study of business intelligence impact on corporate performance management
G Richards, W Yeoh, A Chong, A Popovic
(2014), pp. 1-16, PACIS 2014 : Proceedings of the Pacific Asia Conference on Information Systems 2014, Chengdu, China, E1
Improving telemarketing intelligence through significant proportion of target instances
D Tan, S Liew, W Yeoh
(2014), pp. 1-15, PACIS 2014 : Proceedings of the Pacific Asia Conference on Information Systems 2014, Chengdu, China, E1
Critical analysis of the use of absorptive capacity theory in IS research
M Addorisio, S Gao, W Yeoh, S Wong
(2014), pp. 1-15, ICIS 2014 : Proceedings of the 5th International Conference on Information Systems, Auckland, New Zealand, E1
The impact of feature selection : a data-mining application in direct marketing
D Tan, W Yeoh, Y Boo, S Liew
(2013), Vol. 20, pp. 23-38, Intelligent systems in accounting, finance and management, Oxford, England, C1
Linking BI competency and assimilation through absorptive capacity: a conceptual framework
W Yeoh, G Richards, S Wang
(2013), pp. 1-9, PACIS 2013 : Smart, open and social information systems : Proceedings of the 17th Pacific Asia Conference on Information Systems, Jeju Island, Korea, E1
I Senarathna, M Warren, W Yeoh, S Salzman
(2013), pp. 1-10, ACIS 2013 : Proceedings of the Information Systems 2013 Australasian Conference, Melbourne, Vic., E1
Describing data quality problems in business intelligence systems through a metadata framework
W Yeoh, T Wang, Y Verbitskiy
(2012), pp. 1-10, AMCIS 2012 : Proceedings of the 18th Americas Conference on Information Systems, Seattle, Wash., E1
Applying feature selection methods to improve the predictive model of a direct marketing problem
D Tan, Y Sim, W Yeoh
(2011), pp. 155-167, Software engineering and computer systems, Heidelberg , Germany, B1
An empirical study of BI-based corporate performance management in North America and East Asia
G Richards, W Yeoh, S Wang
(2011), pp. 1-12, AMCIS 2011 : Proceedings of the Americas Conference on Information Systems., Detroit, Mich., E1
Enhancing business intelligence traceability through an integrated metadata framework
C Chee, W Yeoh, S Gao
(2011), pp. 1-11, ACIS 2011 : Proceedings of the 22nd Australasian Conference on Information Systems : Identifying the Information Systems Discipline, Sydney, N.S.W., E1
Data quality management in a business intelligence environment : from the lens of metadata
Y Verbitskiy, W Yeoh
(2011), ICIQ 2011 : Proceedings of 16th International Conference on Information Quality, Adelaide, S. Aust., E1
Critical success factors for business intelligence systems
W Yeoh, A Koronios
(2010), Vol. 50, pp. 23-32, Journal of computer information systems, [Stillwater, Okla], C1-1
W Yeoh, J Gao, A Koronios
(2009), pp. 247-271, Information systems research methods, epistemology, and applications, Hershay, Pa., B1-1
How does organizational culture affect IS effectiveness : a culture-information system fit framework
S Wang, W Yeoh
(2009), pp. 67-70, ECBI 2009 : 2009 International Conference on Electronic Commerce and Business Intelligence : proceedings, 6-7 June 2009, Beijing, China., Beijing, China, E1-1
Funded Projects at Deakin
Australian Competitive Grants
CyberNinjas: Empowering our Children to be Cyber Smart in the Metaverse
Prof Robin Ram Mohan Doss, A/Prof Radhika Gorur, Dr Sophie Mckenzie, A/Prof William Yeoh, Dr Graeme Pye
e-Safety Commissioner Online Safety Grants Program
- 2023: $423,765
Other Public Sector Funding
Cyber Harm Prevention
Prof Robin Ram Mohan Doss, Dr Jay Jeong, Prof Chad Whelan, Prof Judy Currey, A/Prof William Yeoh, Prof Gang Li, Dr Adnan Anwar, Dr Paul Cooper, Mr Damien Manuel
VIC Managed Insurance Authority
- 2023: $175,280
- 2022: $50,763
Industry and Other Funding
A mobile system to evaluate the impact of business intelligence systems on organisational absorptive capacity and performance
Dr Siew-Fan Wong, A/Prof William Yeoh
Ministry of Science, Technology and Innovation Malaysia
- 2015: $6,764
- 2014: $5,700
Analytics and Process Optimisation for Resource Allocation - INT 306 (Alireza Moayedikia)
A/Prof William Yeoh, Mr Alireza Moayedikia
Aurecon Group Pty Ltd
- 2017: $26,000
Improving Security and Efficiency of Educational Supply Chain System using Blockchain Technology.
Dr Longxiang Gao, Dr Shang Gao, A/Prof William Yeoh, Prof Yong Xiang
Ausmotive Group Pty Ltd
- 2023: $40,000
- 2022: $40,000
- 2020: $40,000
Data Analytics Target Operating Model
A/Prof Ambika Zutshi, A/Prof Lemai Nguyen, A/Prof William Yeoh
Tata Consultancy Services
- 2022: $50,735
Other Funding Sources
National Authentication Governance and Human Framework.
Prof Robin Ram Mohan Doss, A/Prof William Yeoh, Dr Graeme Pye, Dr Frank Jiang
Cyber Security Research Centre Limited
- 2023: $23,500
- 2022: $38,803
- 2021: $47,000
- 2020: $23,500
Sharing Cybersecurity Data for Australian Research (SCReeD).
Prof Jemal Abawajy, Prof Chang-Tsun Li, Prof Gang Li, A/Prof William Yeoh, Dr Shamsul Huda, Dr Frank Jiang, Dr Jack Li
Cyber Security Research Centre Limited
- 2024: $25,000
- 2023: $12,500
- 2022: $10,320
Socrates: Software Security with a focus on critical technologies.
A/Prof Lei Pan, Dr Syed Wajid Ali Shah, Prof Robin Ram Mohan Doss, Dr Zubair Baig, Prof Jemal Abawajy, Prof Shiri Krebs, Dr Jayson Lamchek, Dr Shamsul Huda, Dr Muna Al-Hawawreh, Dr Naeem Syed, Dr Jack Li, Dr Ye Zhu, Dr Frank Jiang, A/Prof William Yeoh, Prof Chang-Tsun Li, A/Prof Lennon Chang, Prof Patrick Emerton, Dr Hourieh Khalajzadeh, Dr Van-Hau Trieu, Dr Yanjun Zhang, Dr Leo Zhang
Cyber Security Research Centre Limited
- 2024: $30,244
- 2023: $120,976
Supervisions
Malyun Muhudin Hilowle
Thesis entitled: National Digital Identity Systems: A Perspective of Human-Centric Cybersecurity
Doctor of Philosophy (Information Technology), School of Information Technology
Alireza Moayedikia
Thesis entitled: Studying Crowdsourcing Using Machine Learning and Optimisation-based Approaches
Doctor of Philosophy, Dept. of Information Systems and Business Analytics
Ishan Senarathna
Thesis entitled: Cloud Computing Adoption by SMEs in Australia
Doctor of Philosophy, Dept. of Information Systems and Business Analytics