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A/Prof. William Yeoh

STAFF PROFILE

Position

Associate Professor

Faculty

Faculty of Business and Law

Department

Deakin Business School

Campus

Melbourne Burwood Campus

Qualifications

Graduate Certificate of Higher Education, Deakin University, 2013
Doctor of Philosophy, University of South Australia, 2008

Contact

william.yeoh@deakin.edu.au
+61 3 924 46903

Biography

Dr William Yeoh is an associate professor at Department of Information Systems and Business Analytics, Deakin University. His current research interests include business analytics, cybersecurity, crowdsourcing, AI, blockchain, etc. His research is supported by various funding bodies/organisations, and has appeared in leading A* journals and top information systems conferences (e.g. ICIS).  He is also a frequent speaker in industry forums. In 2020, he was named amongst the Top 25 Analytics Leaders in Australia by the Institute of Analytics Professionals of Australia.

His leadership and contribution has been recognised with several awards, including the ICT Educator of the Year Gold Award (awarded by the Australian Computer Society ACS - Australia’s premier ICT professional association and accreditation body), internationally-competitive IBM Faculty Awards, Deakin’s Vice-Chancellor Award for value Innovation (in recognition of his leadership for IBM Centre of Excellence in Business Analytics at Deakin), and Deakin Faculty Excellence in Research Award. 

Moreover, his mentored team was crowned the World Champion at the IBM Watson Analytics Global Competition held in Las Vegas. Recently, his mentored team won the 'COVID-19 Flatten the Curve’ Hackathon (the biggest hackathon in Asia Pacific with 2,400 competitors from around the world). His life objective is to "Improve Quality of Life".

Read more on William's profile

Research interests

  • Business intelligence & analytics
  • Information systems
  • Crowdsourcing
  • Cyber security

Affiliations

  • Senior Member, Australian Computer Society (ACS).
  • Section Editor, Australasian Journal of Information Systems (AJIS).
  • Editor-in-Chief Emeritus, International Journal of Business Intelligence Research (IJBIR).
  • Editorial Board Member, International Journal of Information Management.

Teaching interests

  • Business Intelligence
  • Enterprise Architecture 
  • IT Governance
  • Information Systems

Knowledge areas

  • Business intelligence and analytics
  • Information systems
  • Crowdsourcing
  • Cyber security

Research groups

Deputy Director (Business & Technology Theme), Deakin Business School

Division Leader (Human and Business Centric Cyber Security), Centre for Cyber Security Research and Innovation

Awards

  • Top 25 Analytics Leaders in Australia (awarded by Institute of Analytics Professionals of Australia), 2020.
  • IBM Faculty Award (USD$10,000), IBM Corporation, 2017.
  • Faculty Research Excellence Award, Deakin University's Faculty of Business and Law, 2017.
  • The ICT Educator of the Year Gold Award (awarded by Australian Computer Society - Australia’s premier ICT professional association and accreditation body), 2017.
  • IBM Faculty Award (USD$20,000), IBM Corporation, 2016.
  • Deakin Vice-Chancellor Award for significant contribution to value innovation, 2016.
  • The IBM Watson Analytics Global Competition - Worldwide Champion Team, 2016.

Publications

Filter by

2022

Learnings and Implications of Virtual Hackathon

Shan Wang, William Yeoh, Jie Ren, Alvin Lee

(2022), Vol. 62, pp. 547-559, Journal of Computer Information Systems, London, Eng., C1

journal article

Simulated Phishing Attack and Embedded Training Campaign

W Yeoh, H Huang, W Lee, F Al Jafari, R Mansson

(2022), Vol. 62, pp. 802-821, Journal of Computer Information Systems, C1

journal article

A systematic synthesis of critical success factors for cybersecurity

William Yeoh, Shan Wang, Aleš Popovič, Noman Chowdhury

(2022), Vol. 118, pp. 1-17, Computers and Security, Amsterdam, The Netherlands, C1

journal article
2021

Understanding the Use of Knowledge Sharing Tools

A Lee, S Wang, W Yeoh, N Ikasari

(2021), Vol. 61, pp. 458-470, Journal of Computer Information Systems, C1

journal article

The boundary of crowdsourcing in the domain of creativity✰ ✰

J Ren, Y Han, Y Genc, W Yeoh, A Popovič

(2021), Vol. 165, pp. 1-14, Technological forecasting and social change, Amsterdam, The Netherlands, C1

journal article

How online review richness impacts sales: an attribute substitution perspective

Hang Yin, Shuang Zheng, William Yeoh, Jie Ren

(2021), Vol. 72, pp. 901-917, Journal of the Association for Information Science and Technology, Chichester, Eng., C1

journal article

Blockchain for Cybersecurity: Systematic Literature Review and Classification

M Liu, W Yeoh, F Jiang, K Choo

(2021), Journal of Computer Information Systems, C1

journal article
2020

Framework and Literature Analysis for Crowdsourcing's Answer Aggregation

A Moayedikia, W Yeoh, K Ong, Y Boo

(2020), Vol. 60, pp. 49-60, Journal of Computer Information Systems, C1

journal article

Deciding discipline, course and university through TOPSIS

C Nanayakkara, W Yeoh, A Lee, A Moayedikia

(2020), Vol. 45, pp. 2497-2512, Studies in Higher Education, C1

journal article

The impact of self-efficacy on accountants' behavioral intention to adopt and use accounting information systems

Adel Alamin, Carla Wilkin, William Yeoh, Matthew Warren

(2020), Vol. 34, pp. 31-46, Journal of information Systems, Sarasota, Fla., C1

journal article

Optimizing microtask assignment on crowdsourcing platforms using Markov chain Monte Carlo

A Moayedikia, H Ghaderi, W Yeoh

(2020), Vol. 139, Decision Support Systems, C1

journal article

Risks of critical infrastructure adoption of cloud computing by government

M Al-Gharibi, M Warren, W Yeoh

(2020), Vol. 10, pp. 47-58, International Journal of Cyber Warfare and Terrorism, Hershey, Pa., C1

journal article

A Study of Cyber Security Issues in Sri Lanka

Ruwan Nagahawatta, Matthew Warren, William Yeoh

(2020), Vol. 10, pp. 59-72, CWAR 2018 : Proceedings of the 17th Australian Cyber Warfare Conference, Melbourne, Victoria, E1-1

conference
2019

Business Intelligence Effectiveness and Corporate Performance Management: An Empirical Analysis

G Richards, W Yeoh, A Chong, A Popovič

(2019), Vol. 59, pp. 188-196, Journal of Computer Information Systems, C1

journal article

Online crowdsourcing campaigns: bottom-up versus top-down process model

J Ren, P Ozturk, W Yeoh

(2019), Vol. 59, pp. 266-276, Journal of computer information systems, Abingdon, Eng., C1

journal article

Harnessing business analytics value through organizational absorptive capacity

S Wang, W Yeoh, G Richards, S Wong, Y Chang

(2019), Vol. 56, Information and Management, C1

journal article

Improving accuracy and lowering cost in crowdsourcing through an unsupervised expertise estimation approach

A Moayedikia, W Yeoh, K Ong, Y Boo

(2019), Vol. 122, Decision Support Systems, C1

journal article

Ethical Issues Relating to Cyber Security in Australian SMEs

Ruwan Nagahawatta, Matthew Warren, Ging Yeoh

(2019), pp. 1-6, AICE 2019 : Proceedings of the 8th Australian Institute Of Computer Ethics Conference, Melbourne, Victoria, E1

conference
2018

Examining the effect of time constraint on the online mastery learning approach towards improving postgraduate students' achievement

M Ee, W Yeoh, Y Boo, T Boulter

(2018), Vol. 43, pp. 217-233, Studies in Higher Education, C1

journal article

Online consumer reviews and sales: examining the chicken-egg relationships

J Ren, G Yeoh, M Ee, A Popovič

(2018), pp. 1-12, Journal of the Association for Information Science and Technology, Hoboken, N.J., C1

journal article

Factors that influence adoption of cloud computing: An empirical study of Australian SMEs

I Senarathna, C Wilkin, M Warren, W Yeoh, S Salzman

(2018), Vol. 22, Australasian Journal of Information Systems, C1

journal article

Task assignment in microtask crowdsourcing platforms using learning automata

A Moayedikia, K Ong, Y Boo, W Yeoh

(2018), Vol. 74, pp. 212-225, Engineering Applications of Artificial Intelligence, Amsterdam, The Netherlands, C1

journal article

A Study of Cybersecurity Awareness in Sri Lanka

Ruwan Nagahawatta, Matthew Warren, G Yeoh

(2018), CWAR 2018 : Proceedings of the 17th Australian Cyber Warfare Conference, Melbourne, Victoria, E1

conference
2017

Towards a resilience management framework for complex enterprise systems upgrade implementation

S Teoh, W Yeoh, H Zadeh

(2017), Vol. 11, pp. 694-718, Enterprise Information Systems, C1

journal article

A literature analysis of the use of Absorptive Capacity construct in IS research

S Gao, W Yeoh, S Wong, R Scheepers

(2017), Vol. 37, pp. 36-42, International Journal of Information Management, C1

journal article

Feature selection for high dimensional imbalanced class data using harmony search

A Moayedikia, K Ong, Y Boo, W Yeoh, R Jensen

(2017), Vol. 57, pp. 38-49, Engineering Applications of Artificial Intelligence, C1-1

journal article

Bee colony based worker reliability estimation algorithm in microtask crowdsourcing

A Moayedikia, K Ong, Y Boo, W Yeoh

(2017), pp. 713-717, Proceedings - 2016 15th IEEE International Conference on Machine Learning and Applications, ICMLA 2016, Anaheim, California, E1

conference
2016

Extending the understanding of critical success factors for implementing business intelligence systems

W Yeoh, A Popovič

(2016), Vol. 67, pp. 134-147, Journal of the Association for Information Science and Technology, C1

journal article

Security and privacy concerns for Australian SMEs cloud adoption: Empirical study of metropolitan vs regional SMEs

I Senarathna, W Yeoh, M Warren, S Salzman

(2016), Vol. 20, Australasian Journal of Information Systems, C1

journal article

Supporting business intelligence usage: an integrated framework with automatic weighting

C Chee, W Yeoh, H Tan, M Ee

(2016), Vol. 56, pp. 301-312, Journal of computer information systems, London, Eng., C1

journal article
2015

A comprehensive diagnostic framework for evaluating business intelligence and analytics effectiveness

N Foshay, W Yeoh, Y Boo, K Ong, D Mattie

(2015), Vol. 19, pp. 37-54, Australasian journal of information systems, Melbourne, Vic., C1

journal article
2014

Supporting decision making : the BI sweet spot

M Gendron, W Yeoh, R Swarr

(2014), pp. 279-290, DSS 2.0: Supporting decision making with new technologies, Amsterdam, The Netherlands, B1

book chapter

The influence of organisation culture on e-commerce adoption

I Senarathna, M Warren, W Yeoh, S Salzman

(2014), Vol. 114, pp. 1007-1021, Industrial management & data systems, Bingley, Eng., C1

journal article

Benefits and barriers to corporate performance management systems

G Yeoh, G Richards, S Wang

(2014), Vol. 55, pp. 105-116, Journal of computer information systems, Stillwater, OK, C1

journal article

An empirical study of business intelligence impact on corporate performance management

G Richards, W Yeoh, A Chong, A Popovic

(2014), pp. 1-16, PACIS 2014 : Proceedings of the Pacific Asia Conference on Information Systems 2014, Chengdu, China, E1

conference

Improving telemarketing intelligence through significant proportion of target instances

D Tan, S Liew, W Yeoh

(2014), pp. 1-15, PACIS 2014 : Proceedings of the Pacific Asia Conference on Information Systems 2014, Chengdu, China, E1

conference

Critical analysis of the use of absorptive capacity theory in IS research

M Addorisio, S Gao, W Yeoh, S Wong

(2014), pp. 1-15, ICIS 2014 : Proceedings of the 5th International Conference on Information Systems, Auckland, New Zealand, E1

conference
2013

The impact of feature selection : a data-mining application in direct marketing

D Tan, W Yeoh, Y Boo, S Liew

(2013), Vol. 20, pp. 23-38, Intelligent systems in accounting, finance and management, Oxford, England, C1

journal article

Linking BI competency and assimilation through absorptive capacity: a conceptual framework

W Yeoh, G Richards, S Wang

(2013), pp. 1-9, PACIS 2013 : Smart, open and social information systems : Proceedings of the 17th Pacific Asia Conference on Information Systems, Jeju Island, Korea, E1

conference

An empirical study of the influence of different organisation cultures on e-commerce adoption maturity

I Senarathna, M Warren, W Yeoh, S Salzman

(2013), pp. 1-10, ACIS 2013 : Proceedings of the Information Systems 2013 Australasian Conference, Melbourne, Vic., E1

conference
2012

Describing data quality problems in business intelligence systems through a metadata framework

W Yeoh, T Wang, Y Verbitskiy

(2012), pp. 1-10, AMCIS 2012 : Proceedings of the 18th Americas Conference on Information Systems, Seattle, Wash., E1

conference
2011

Applying feature selection methods to improve the predictive model of a direct marketing problem

D Tan, Y Sim, W Yeoh

(2011), pp. 155-167, Software engineering and computer systems, Heidelberg , Germany, B1

book chapter

An empirical study of BI-based corporate performance management in North America and East Asia

G Richards, W Yeoh, S Wang

(2011), pp. 1-12, AMCIS 2011 : Proceedings of the Americas Conference on Information Systems., Detroit, Mich., E1

conference

Enhancing business intelligence traceability through an integrated metadata framework

C Chee, W Yeoh, S Gao

(2011), pp. 1-11, ACIS 2011 : Proceedings of the 22nd Australasian Conference on Information Systems : Identifying the Information Systems Discipline, Sydney, N.S.W., E1

conference

Data quality management in a business intelligence environment : from the lens of metadata

Y Verbitskiy, W Yeoh

(2011), ICIQ 2011 : Proceedings of 16th International Conference on Information Quality, Adelaide, S. Aust., E1

conference
2010

Critical success factors for business intelligence systems

W Yeoh, A Koronios

(2010), Vol. 50, pp. 23-32, Journal of computer information systems, [Stillwater, Okla], C1-1

journal article
2009

Empirical investigation of critical success factors for implementing business intelligence systems in multiple engineering asset management organisations

W Yeoh, J Gao, A Koronios

(2009), pp. 247-271, Information systems research methods, epistemology, and applications, Hershay, Pa., B1-1

book chapter

How does organizational culture affect IS effectiveness : a culture-information system fit framework

S Wang, W Yeoh

(2009), pp. 67-70, ECBI 2009 : 2009 International Conference on Electronic Commerce and Business Intelligence : proceedings, 6-7 June 2009, Beijing, China., Beijing, China, E1-1

conference

Funded Projects at Deakin

Other Public Sector Funding

Cyber Harm Prevention

Prof Robin Ram Mohan Doss, Dr Jay Jeong, Prof Chad Whelan, Prof Judy Currey, A/Prof William Yeoh, A/Prof Gang Li, Dr Adnan Anwar, Dr Paul Cooper, Mr Damien Manuel

VIC Managed Insurance Authority

  • 2022: $50,763

Industry and Other Funding

A mobile system to evaluate the impact of business intelligence systems on organisational absorptive capacity and performance

Dr Siew-Fan Wong, A/Prof William Yeoh

Ministry of Science, Technology and Innovation Malaysia

  • 2015: $6,764
  • 2014: $5,700

Analytics and Process Optimisation for Resource Allocation - INT 306 (Alireza Moayedikia)

A/Prof William Yeoh, Mr Alireza Moayedikia

Aurecon Group Pty Ltd

  • 2017: $26,000

Improving Security and Efficiency of Educational Supply Chain System using Blockchain Technology.

Dr Longxiang Gao, A/Prof William Yeoh, Prof Yong Xiang

Ausmotive Group Pty Ltd

  • 2022: $40,000
  • 2020: $40,000

Data Analytics Target Operating Model

A/Prof Ambika Zutshi, A/Prof Lemai Nguyen, A/Prof William Yeoh

Tata Consultancy Services

  • 2022: $50,735

Other Funding Sources

National Authentication Governance and Human Framework.

Prof Robin Ram Mohan Doss, A/Prof William Yeoh, Dr Graeme Pye, Dr Frank Jiang

Cyber Security Research Centre Limited

  • 2022: $35,250
  • 2021: $47,000
  • 2020: $23,500

Supervisions

Principal Supervisor
2018

Alireza Moayedikia

Thesis entitled: Studying Crowdsourcing Using Machine Learning and Optimisation-based Approaches

Doctor of Philosophy, Dept. of Information Systems and Business Analytics

Associate Supervisor
2016

Ishan Senarathna

Thesis entitled: Cloud Computing Adoption by SMEs in Australia

Doctor of Philosophy, Dept. of Information Systems and Business Analytics