Contractor Portal > Retrieve account details

If you remember either the username you were provided, or the email address with which you registered, you may be able to retrieve your account details. Please select the option below which most accurately reflects the problems you are having:




I remember my username, but not my password

We can send your password to the email address you have provided. To have a new password generated and sent to your email address, enter your username and click the button below.

Note: For security purposes, you cannot have your old password emailed to you!





I remember my email address, but not my username

If you enter your registered email address, we can advise the username registered in our system.

Email address:




I don't remember my username or email address

Please call Facilities Management Services Division on 03 5227 1166.