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Deakin is committed to continuous quality improvement (CQI). It is embraced as part of our everyday work, reflected in our planning processes, embedded in our policies and supported by our committees.
Deakin’s approach to CQI involves the following stages:
Plan: identify our goals and our approach to achieving them
Implement: implement our approach
Review: measure and reflect on our performance against our goals
Improve: identify improvement opportunities and adjust our approach as required
This approach reflects a way of thinking that informs everything that we do as individuals and members of work teams and organisational areas. It provides us with a powerful tool to streamline our processes and improve our performance in all areas of operation.
For further information about these processes, contact the Director, Quality Improvement at firstname.lastname@example.org.