Applicant portal assistance
We can help
Thanks for getting in touch about Deakin's Course and Scholarship Applicant Portal.
The applicant portal is used to apply for nearly all the courses Deakin offers, as well as for some scholarships. Many of the most common questions people have about it are answered below.
If your question isn't below, please get in touch using the contact information at the bottom of the page.
What do I use the applicant portal for?
You can apply for most undergraduate, postgraduate, honours and single-unit study as well as scholarships through the applicant portal.
There are a few course types which require you to apply separately.
- Cross-institutional study (single units for students of other universities)
- Higher Degree by Research
- Institute of Koorie Education
- Bachelor of Medicine/Bachelor of Surgery (via GEMSAS)
Undergraduate courses and graduate entry teaching applications for Trimester 1
Please be aware that there are restrictions regarding direct applications for courses that are currently offered through VTAC for Trimester 1:
- As a non-Year 12 applicant, you can apply for only one course directly to Deakin. If you are applying for more than one course which is offered through VTAC, your application must be through VTAC
- If you have studied Year 12 in 2017, you must apply through VTAC Trimester 1 course applications
Scholarship applications vary in availability. To see which scholarship applications are available at any point in time, use the Find a scholarship tool.
How do I start an application?
Upon entering the applicant portal for the first time, you'll need to register or enter your applicant ID and password.
If you're starting an application, the next step is to select the 'apply' tab. You then need to indicate if you are applying for a course, scholarship or a single subject (non-award) unit. Then simply work through the questions.
How do I know if my application has been submitted?
You should receive an email acknowledging that your application has been submitted within a few minutes of submitting it. Check your spam folders if you can’t find it in your inbox.
You can also log back into the applicant portal and select ‘Your Applications’. Then, select on the ‘Submitted Applications’ heading and you’ll see the list of any course and scholarship applications you've submitted.
Any applications that haven’t yet been submitted can also be seen here.
How do I save my application?
Your responses to questions are saved each time you progress from one page to the next when inside the applicant portal.
If you need to revisit an application, just select 'Your Applications', then select the application from the list. Only non-submitted applications can be amended.
Why do I have so many non-submitted applications?
Each time you open a session in the applicant portal but don't submit it, the system saves that entry.
You should select the application from the non-submitted application list and complete or amend one, rather than starting a new one. Non-submitted applications are periodically removed from the system when the application period has closed.
Can I review or edit my answers?
Yes – up until the point where you submit your application, you can edit your answers.
I’m having trouble registering for an account
If you’ve used your email address before, the applicant portal remembers you. Call us on the numbers at the bottom of this page and we can confirm your applicant ID number so you can reset your password.
I’ve forgotten my password
On the login page of the applicant portal, select link ‘Forgot your username or password?’ and follow the instructions.
I’ve applied previously using a different email address or personal details - can I update this?
Yes, just call us on the numbers at the bottom of this page and we can update your details.
Alternatively, you can register again with a new email, and we'll match your application records once you submit an application.
Do I need supporting documents for a course application?
Yes. For a course application, if you claim results from institutions other than Deakin or if you're required to supply a resume or additional information, you must upload these at the end of the application process, or as soon as possible after submitting your application.
Do I need supporting documents for a scholarship application?
Yes. Learn more about what you'll need to supply at Deakin's scholarship supporting document page.
How do I upload documents?
Using a desktop to upload documents is recommended - using a mobile device may cause issues.
When you're logged into the applicant portal, select the ‘Upload documents’ button. Select a document type from the list, then select 'choose file' to browse for your files. Select 'Upload files' to attach the file.
Does it matter what document type I select?
Yes, please choose the option that accurately reflects the document you're uploading. This helps with the consideration of your application and identifying if any further documents are required.
I studied at Deakin, so do I need to supply an academic transcript?
No, if you studied at Deakin and supplied your student ID number, we'll be able to match your application and academic history from our records.
What document sizes can be uploaded?
Most files need to be less than 2MB to upload. Some may allow up to 10MB, but please check the 'Upload documents' step in the portal for details.
What format should the documents be in?
Deakin University prefers submission of PDF documents (.pdf). If you upload any other file types, the application process may be delayed as we may request you resubmit your documents.
If your documents are too big you could try to decrease their size by using an online file compression site.
If you need to ask us something that's not covered above, please get in touch.
You can also phone us on:
Melbourne Burwood Campus
+61 3 9244 6333
+61 3 5227 2333
+61 3 5563 3333
13 DEAKIN or 13 3325
From outside Australia +61 3 9244 6333
We're available 8:30am–8pm AEST, Monday to Friday.
We're also available from 10am–2pm AEST on Saturday.
You can also phone us on:
+61 3 9244 5095
We're available 9am–5pm AEST, Monday to Friday.