Student Complaints Form

Use this form if you wish to make a complaint about:

  • a) a Deakin University service, process, action or an academic or administrative decision;
  • b) the behaviour of a staff member, student or other person associated with Deakin University.

If the matter is straightforward, you may be able to resolve your concerns informally by talking directly with the responsible person or area. Consider asking one of the following people to help you:

Alternatively, a complaints contact in the relevant area may be able to help you.

Please note asterix* fields denote mandatory responses.

Your Complaint
What outcome are you seeking to resolve your complaint?
If your attachments are larger than 18MB please email them to studentcomplaints@deakin.edu.au.
Confirmation
In submitting this form, I confirm that: *

If you are concerned about providing details of your complaint to any person named in your complaint, please email studentcomplaints@deakin.edu.au and ask to speak with a Student Complaints Officer.

Deakin University is subject to the Privacy and Data Protection Act 2014 (Vic). The details you provide below will be used to process and investigate your complaint. You have a right to gain access to your personal information held by the University. Requests for access are managed under the Freedom of Information Act 1982 (Cth). Refer to the University’s Privacy policy

Last updated:
Page custodian: Office of the DVC (Education)