Student Complaints Form

Deakin University encourages all students to attempt to resolve issues directly with the responsible person or area before lodging a complaint.

Students Complaints is an escalation point for issues that you have been unable to resolve directly with the responsible person or area.

If you have not yet attempted to resolve the issues yourself please refer to the contacts on our website to do so.

Please note asterix* fields denote mandatory responses.

Your Complaint
If you would like us to call you, please provide your contact number
What outcome are you seeking to resolve your complaint?
If your attachments are larger than 18MB please email them to studentcomplaints@deakin.edu.au.
Confirmation
In submitting this form, I confirm that: *

If you are concerned about providing details of your complaint to any person named in your complaint, please email studentcomplaints@deakin.edu.au and ask to speak with a Student Complaints Officer.

Deakin University is subject to the Privacy and Data Protection Act 2014 (Vic). The details you provide below will be used to process and investigate your complaint. You have a right to gain access to your personal information held by the University. Requests for access are managed under the Freedom of Information Act 1982 (Cth). Refer to the University’s Privacy policy

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