Have an IT question?

How can we help you?

Our Best Answer


Help and information about desktop computers, laptops, tablets, smartphones and other devices.

Hardware help

You can find the answer to many common computer and device problems by asking a question above.

If you can't find the answer you're looking for, or need personal help, you can contact us.

How to find the hardware and IT facilities you need

Students can access computers on campus in computer laboratories, the library and other general access areas. Students also have access to lab software on their own devices, using Apps on Demand.

Staff hardware

End User Computing (EUC) is designed to provide all areas of Deakin University with access to the latest computing hardware. All areas of Deakin University are eligible to lease computers under EUC.

Educational Discount

Deakin Staff and Students may be eligible for educational discounts offered by hardware and software vendors, such as Apple or Lenovo. Please visit the vendors website, or contact the vendor, to take advantage of these deals.

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