NIKERI Institute - Student Supports

The NIKERI Institute provides assistance with many aspects of all First Nations needs who are enrolled at NIKERII and Deakin wide. Below is a list of supports offered with details on how the supports can help and how to access them.

If you have any questions, you can email us at or call us at (03) 5227 2538.

Academic Support

Below are details for the academic supports available through the NIKERI Institute. You can also find further information at the Indigenous Academic Success webpage.

Academic Support Officer

The Academic Support Officer will guide you to develop the necessary study skills to excel in your course. They will help you prepare for assessments as well as further develop your abilities to write, plan and take effective notes.

With the support of the Academic Support Officer, you can:

  • Understand your assessment tasks
  • Gain feedback to help you plan, write and revise your work
  • Develop strategies to help you improve and develop your study skills
  • Referencing support

You can sign up for one-on-one and small group sessions. If you are off campus, you can also book sessions to work together remotely over zoom or email.

To book with the Academic Support Officer click here: Academic Support Officer booking form

Indigenous Tutorial Network

The Indigenous Tutorial Network (ITN) provides tutorial services to Aboriginal and Torres Strait Islander students enrolled at Deakin University. The ITN program is funded to employ qualified tutors to provide academic support to students enrolled across Deakin University in nearly any discipline. While we do focus our support on students who are needing foundational support, we are available to work with any student to reach their academic goals. Support can include:

  • Academic writing skills
  • Referencing support
  • Assessment planning
  • Content-specific feedback on assessment
  • Consolidating understanding of unit content material

To organise for a Tutor fill out this booking form: Tutor booking form

Or contact the ITN Co-ordinator:

Phone: (03) 5227 3803


Student Services Support


Aboriginal and Torres Strait Islander students can contact the Scholarships team for help with scholarship applications, supporting documents (such as reference letters and confirmation of Aboriginality) and finding out what scholarships are available and due dates for applications.

Phone: (03) 5227 3181


Wellbeing Support

Social Emotional and Wellbeing Officer

First Nations students can access a Social and Emotional Wellbeing (SEWB) Counsellor. Multiple appointments can be made with the SEWB which are culturally safe and respectful. Availability for bookings are Tuesdays, Wednesdays and Thursdays. You can see the SEWB at NIKERII Waurn Ponds in person, by telephone or video.

To book:

Deakin Health and Wellbeing Centre on: (03) 9244 5577

Online: Booking with SEWB


NIKERI Student Specific Support


Travel organises all administrative tasks for travel for NIKERII enrolled students.

Travel will inform the students of their flight details a week prior to their Intensive. To make any amendments to your travel please ask the Travel staff for an amendment form and complete three days prior to arriving.

Non-urgent enquiries:

Phone: (03) 5227 3181


If you have not been contacted by the Thursday prior to your Intensive, please contact Travel on:

(03) 5227 3622 or 0417 102 872 after hours as soon as possible.


The enrolments team assists students with course information, enrolment requirements as well as unit information for NIKERII enrolled students.

Phone: (03) 5227 3181



Kitjara is for students to stay on residences for when they arrive for their intensives. It is staffed from 8 am to midnight and offers limited single and shared accommodation during Intensives.

There is a kitchen and dining hall next to the residences where breakfast, lunch and dinner is provided. An email will be sent out before your arrival with information regarding your accommodation and if you have any dietary requirements.

Please read this information carefully and advise Kitjarra reception if you have any concerns and dietary requirements. On some occasions during high demand periods when Kitjarra is full, you may be accommodated in an alternative accommodation.

Phone: (03) 5227 2503


Deakin Wide Supports

Study Skills

Language and Learning assistance are available to students to help them develop learning and study skills relevant to tertiary education. These skills include efficient time management, academic reading and competent essay and thesis writing. Sessions and resources in examination techniques and classroom presentations are also offered.

For more information or to make a booking Study support

IT Support

To support students on intensive, NIKERI institute offers students two computing laboratories and computers at Kitjarra residences.  These facilities are supported by local IT staff and Deakin e-solutions IT help services. Assistance and support with laptops, PC's, tablets and smart phones ensures that students are fully supported in this teaching and learning environment.

Deakin offers many services to help support you in your course. This includes:  DeakinSync which is your personalised dashboard. It keeps you connected to Deakin and in control of your learning. Access units, email, a synced calendar and more. Also, Deakin Anywhere allows you to connect, share and collaborate anywhere you are, at any time, on any device using Skype for Business resources, OneDrive and SharePoint.

To ask a question or to raise an IT ticket select here: Digital Essentials Guide


The library is available for all students studying at NIKERII and Deakin wide. There is access to journal articles, essays and books which are available online through the library online portal, or at the library itself. You can borrow books online and in person, contact a Librarian, renew borrowed items and much more.

To have a virtual online tour, search for some materials or book a Librarian click here: Library

Disability Resource Centre

The Disability Resource Centre provides support to students who have a disability or medical condition. Services provided include advice and advocacy, coordination of alternative study materials, note-taking and interpreting, and alternative examination arrangements. Services are coordinated to meet the individual needs of students.

For more information click Disability Support to go to their page.


Deakin University prides itself on inclusion for all students. The LGBTIQ+ staff and students page offer a wide range of support and updates for the LGBTIQ+ community and allies. There are various supports offered for those that work and study at Deakin.

Please click here Deakin LGBTIQ+ staff and Students for further information.

Health and wellbeing

Student counsellors provide a confidential and professional service for students. Counselling focuses on students' need to maximise their tertiary education experience and assists students in solving problems, developing new skills in personal and educational contexts and resolving developmental issues. Counselling can assist with interpersonal relationships and family and social problems where these are affecting a student's study.

For more information or to make a booking click Counselling and Psychological Support


Deakin's Multi-faith Chaplains deliver an important link for staff and students between the wisdom and guidance offered by all religions and the diversity of beliefs. It is not necessary to belong to any religious faith in order to use the chaplaincy services.

For more information see  Contact a Chaplain

Health service

Campus nurses provide a free and confidential health service for all students. Doctors are also available by appointment - these consultations are bulk billed. A current Medicare card or health insurance details (international students) is required when seeing a doctor.

Wellbeing and Medical centre

Career Development and Employment Unit

Students at Deakin have access to professional careers coaches, careers information resource centres, a range of skill-development workshops and employer liaison activities which help prepare students to make the transition to employment after graduation. For more information, please click  Career planning

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