SafeZone

SafeZone is a free app for all Deakin University students and staff, which connects you directly to the Security team. It’s there for emergencies, but also for the times you just need some help. It might be an escort back to your car or assistance for those with a disability.

We encourage you to download SafeZone and sign up using your Deakin e-mail address.

SafeZone is available 24 hours a day, 7 days a week on all campuses, and the Geelong inter-campus bus route.

Using the app means you can:

  • Contact Security by using the ‘help’, ‘first aid’ or ‘emergency’ buttons
  • Send your location to the Security team, who will be able to come and assist you
  • Track the inter-campus shuttle bus in Geelong
  • Check-in when you arrive on campus, to ensure your safety (you won’t be tracked, the Security team will only see your location during an emergency)

To start using SafeZone, there are two simple things you need to do:

[1] Download the SafeZone app

Download the free app directly using the Apple and Android links under Useful Links.

[2] Register

After downloading the SafeZone app, you must register for Deakin University's SafeZone account - otherwise the Security team will not receive your alerts.

To sign up, click on the app icon after installing and enter your Deakin university e-mail address. Sign in using your regular Deakin credentials. Then you can return to the app to complete your details.

Providing your name and mobile number are mandatory (so Deakin Security can call you if you raise an Alert).

Optionally, you can upload a picture of your face – this is helpful when the Security team receives your alert and needs to identify you.

Additional optional text fields give you the opportunity to include information that could help responders when they are coming to your assistance, such as your office location, medical conditions and mobility/access needs.

If you include this optional information, the officer assisting you will know those details and be able to better plan the response.

Once you've submitted your registration form, the SafeZone app will start and you will see the three Alert buttons, a Check-In function and other features.

NOTE: Do not “Sign Out” of the SafeZone app, or you will be required to sign in again next time you use it. If you just close the app, your profile details are retained so that it’s ready to use immediately in the future, without the need to sign in again. SafeZone utilises Deakin University’s “Single Sign-On” facility. When you sign in, the authentication process is managed by the university and your password is not shared with SafeZone. All other information that you provide is only ever shared with the Deakin security team as and when you ask for assistance, or choose to Check-In.

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