Student Central

Student Central is your starting point for questions about your Deakin studies.

You can call, email or come in and visit one of our Student Central hubs across all the campuses

Student Advisers can help you make unit selections and provide information on your course and unit rules.

They can also help with enrolment questions, fees, assessment, scholarships, international services, lost property, special consideration and financial assistance.

Submit an enquiry

Ask a question or submit an enquiry

Call us

  • Monday - Friday : 8.30am to 8pm
  • Saturday : 10am to 2pm
03 9244 6333 03 9244 6333
03 5227 2333 03 5227 2333
03 5563 3333 03 5563 3333
Cloud Campus
13 DEAKIN or 13 3325 13 DEAKIN or 13 3325From outside Australia +61 3 924 46333

Self-service options

We can help with

  • Enrolment, course advice and fees: Student Central will guide you through enrolment, paying fees, class timetables and everything in-between.
  • Assessment: Help is available with your exams and results.
  • Scholarships: Deakin offers a range of scholarships to both undergraduate and postgraduate students.
  • International services: International students have access to the International Student Support team, who are available for advice and support.
  • Lost property: Lost property is held at Student Central for 30 days before being donated to charity or disposed of.
  • Letter requests and documentation: Student Central can provide letters and documentation on course completion, evidence of enrolment, graduation, inter-trimester break, travel concessions and progression letters.
  • Special consideration: Special consideration may be granted for acute medical, compassionate or hardship/trauma grounds by your faculty.
  • Student financial assistance: Students experiencing financial difficulty have access to a range of services including interest free loans, emergency essentials, Myki cards and help planning a budget.

Student Central Hubs

We are open during normal business hours but if you need us after 5 pm, you can call us until 8 pm Monday to Friday, and between 10 am and 2 pm on a Saturday.

Melbourne Burwood Campus

  • Central Precinct, Building HE, level 2
  • Building N, level 1
  • Building Y, level 1
  • Elgar Rd, LB, level 2

Melbourne Burwood Campus map (PDF, 1.5MB)

Opening hours

8.30am to 5pm, Monday - Friday

Cloud Campus

Opening hours

8.30am to 8pm, Monday - Friday
10am to 2pm, Saturday



13 DEAKIN or 13 332513 DEAKIN or 13 3325 From outside Australia +61 3 924 46333

Geelong Waurn Ponds Campus

  • Building JB, level 2
  • Building DD, level 2

Geelong Waurn Ponds Campus map (PDF, 1.7MB)

Opening hours

8.30am to 5pm, Monday - Friday

Geelong Waterfront Campus

  • Building D, level 2

Geelong Waterfront Campus map (PDF, 752.2KB)

Opening hours

8.30am to 5pm, Monday - Friday

Warrnambool Campus

  • Building H, level 1

Warrnambool Campus map (PDF, 732.8KB)

Opening hours

9am to 5pm, Monday - Friday

Third party permission

You can also nominate a third party (e.g a parent) to act on your behalf. To do this email Student Central who will provide you with further details.