Student Central

Student Central is your starting point for help with information and access to a wide range of services at Deakin.

Please note that due to the current Victorian restrictions, Student Central campus Hubs and Deakin Learning Centres are closed. You can still contact us via phone, email, or make an appointment to speak with a Student Adviser via Zoom or the phone.

Call us

You can still call us on the below phone numbers.

Make an appointment

You can make a one-on-one appointment with a Student Adviser either in-person, phone or Zoom for advice regarding your course and units.

Current student
appointments

Visitor appointments

Submit an enquiry

Search for helpful information in articles or submit an enquiry to Student Central.

Current student
enquiries

Visitor enquiries

Find out more about being COVIDSafe when attending campuses and appointments.

Self serve options and services

Contact us about any service below or use the self serve option.

Academic transcripts
Order a transcript online.
Assessment, exams and results
You can access your exam timetable and results through StudentConnect, or find out more at the assessments and results website.
Building access request
Apply to access buildings or rooms during or after hours.
Course advice and enrolment
The Student Advisers at Student Central provide course and enrolment advice.
Course maps
Find your course maps via the University Handbook or Course maps webpage. You can also Request a new or updated course map completed by a Student Adviser.
Deakin Card
Order your Deakin Card (Student ID card) or top up your Deakin Card with money to pay for printing and other services on campus.
Fees and financial assistance
Pay and check your fees in StudentConnect, or contact us if you need financial assistance or advice.
International services
Specialised support is available for our international students.
Letter requests and documentation
If you need a formal letter from Deakin for course completion, visa, graduation you'll find help here.
Lost property
Student Central holds lost property for each campus for 30 days.
Make a payment
Find the payment options or make a payment for tuition fees or other fees and services.
Parking permits
Information on parking costs and permits for all campuses.
Scholarships
Whether new to Deakin or a current student, check your eligibility for a scholarship.
Special consideration
Special consideration is available if you have an unexpected short term setback that impacts your assessment.
Third party permission
You can also nominate a third party (e.g a parent) to act on your behalf. To do this email Student Central who will provide you with further details.
Timetable and STAR
Manage your timetable for on campus classes through STAR.
Travel concessions
Find out more about organising your travel concession.

Student Central Hubs

Student Central Hubs are open. For course and enrolment advice book an appointment or you can drop in for general enquiries.  We will continue to provided our services via phone and online. You do not need an appointment to order your Deakin Card.

Cloud Campus

Call us

Monday to Thursday 8.30am - 7pm
Friday 8.30am to 6pm 
Saturday 10am to 2pm

13 DEAKIN or 13 332513 DEAKIN or 13 3325 From outside Australia +61 3 924 46333

Submit an enquiry

Melbourne Burwood Campus

Call us

Monday to Thursday 8.30am - 7pm
Friday 8.30am to 6pm 
Saturday 10am to 2pm

03 9244 6333 03 9244 6333

Visit us

Monday to Friday 9.00am - 4.30pm

  • Central Precinct, Building HE - for general, international support and administration enquiries.
  • Elgar Rd, Building LB - for Faculty of Business and Law course advice and administration enquiries.
  • Building N atrium, level 1- for all Faculty of Arts and Education, Faculty of Science, Engineering and Built Environment course advice and administration enquiries.
  • Building Y, level 1 - for all Faculty of Health course advice and administration enquiries.

Melbourne Burwood Campus map (PDF, 1.9MB)

Burwood Student Centrals

Geelong Waurn Ponds Campus

Call us

Monday to Thursday 8.30am - 7pm
Friday 8.30am to 6pm 
Saturday 10am to 2pm

03 5227 2333 03 5227 2333

Visit us

Monday to Friday 9.00am - 4.30pm

  • Building JB, level 2

Geelong Waurn Ponds Campus map (PDF, 2.0MB)

Student Central entrance in Building JB Waurn Ponds

Geelong Waterfront Campus

Call us

Monday to Thursday 8.30am - 7pm
Friday 8.30am to 6pm 
Saturday 10am to 2pm

03 5227 2333 03 5227 2333

Visit us

Monday to Friday 9.00am - 4.30pm

  • Building D, level 2

Geelong Waterfront Campus map (PDF, 897.5KB)

Student Central at Waterfront Campus

Warrnambool Campus

Call us

Monday to Thursday 8.30am - 7pm
Friday 8.30am to 6pm 
Saturday 10am to 2pm

03 5563 3333 03 5563 3333

Visit us

Monday to Thursday 9am - 5pm

  • Building H, level 1

Warrnambool Campus map (PDF, 1.0MB)

Student Central at Warrnambool Campus

Last updated:
Page custodian: Division of Student Administration