Before using a loan laptop, you must read and agree to the following terms and conditions.

• This laptop is for short-term use only and does not remove the requirement for all students to have access to a personal device.
• Laptops are accessed via self-service lockers in Deakin libraries and designated campus hubs.
• Students must use their Deakin username and password to access lockers and loan devices.
• The service is available 24/7 once all libraries are enabled.
• Students may borrow one laptop for 1, 3, or 7 days.
• Laptops must be returned by the due date and time to the same campus from which they were borrowed.
• Loans are non-renewable. If more time is required, another laptop may be borrowed if one is available.
• Students are expected to engage with support staff in line with the Student Code of Conduct.

Late, lost or damaged devices

• Laptops must be returned in the same condition as received, with the charger and laptop bag.
• Students will receive confirmation of the loan terms at the time of borrowing and a reminder within 24 hours of the due date.
• If a device is late, students should contact Deakin IT Help.
• If the device is overdue, reminders will be issued after 24 and 48 hours.
• At 48 hours overdue, the laptop will be locked and cannot be turned on.
• If the device is 72 hours overdue and there has been no contact with IT Help, an encumbrance may be placed on the student’s access to Deakin systems until the laptop is returned or contact is made.
• Late, lost or damaged laptops will require completion of a form and may restrict future access to the service.
  

• Students experiencing ongoing financial hardship may be eligible for additional support.
• Further information is available on Deakin’s financial assistance webpage.

• Students must not leave the laptop unattended and must return the laptop, charger and carry case clean, undamaged and fully charged.
• If a loan laptop is not working, the issue must be reported using the locker kiosk before returning the device.
• By borrowing a laptop, students accept responsibility for the device and all accessories and agree to return them in the same condition.
• Students must comply with Deakin’s ICT acceptable use and security policies.
• Use of loan laptops is tracked. Students who borrow frequently may be directed to Student Assistance.
• Deakin reserves the right to review and update the service as required.

• Students must connect to Deakin Wi Fi and log in to the laptop before leaving campus; otherwise, the device may not function.
• Students should log out or shut down the laptop before returning it.
• Devices are configured for automatic updates, which may use personal data when off campus.
• Printing is available only to Deakin printers and home printing is not supported. Students should save work to OneDrive, USB or email before returning the device, as all files saved locally will be erased upon return.
• Deakin is not liable for any data loss resulting from use of the loan laptop.
• For technical issues, students should contact IT Help.

The following list of software is available on the device. If you need additional software specific to a unit of study, this is available through the Apps and Deskstops Anywhere:

Microsoft OneDrive
Microsoft Office 365 suite
Microsoft Edge
Mozilla Firefox
Google Chrome
Adobe Acrobat Reader
Zotero 5.0.82
Nvivo 15.2.2.13
Ltspice 24.0.12.0
KiCad 8.0
Arduino 1.8.19
Unity Hub 3.4.2
AutoCAD 2025 

IMPORTANT: Software that must be downloaded and requires a personal subscription cannot be loaded on these devices. 

• Use of loan laptops is tracked. Students who borrow frequently may be directed to Student Assistance.
• Deakin reserves the right to review and update the service as required.