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Student complaints, conduct and appeals

Students will always be the heart of our University, and we're committed to working with you to create successful and rewarding learning experiences and an engaging and inclusive community.

Student complaints, conduct and appeals

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Introducing your Dean of Students

Student Complaints, Student Conduct and Student Appeals teams are part of the Office of the Dean of Students.  Dean of Students, Professor Lisa Hanna, and her team work with students and staff to keep Deakin a safe, respectful, fair and empowering place to study.

The Office of the Dean of students offers an accessible, responsive, impartial point of contact, which:

  • enables students as partners
  • supports student success
  • promotes student integrity and standards of conduct
  • ensures procedural fairness for students.

You are welcome to contact Professor Hanna at deanofstudents@deakin.edu.au

Professor Lisa Hanna, Dean of Students