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Support services

Support services

Your Orientation Itinerary will guide you through your orientation at Deakin, but there are some essential landmarks on your campus that you should visit during your first days as a student. If you’re studying online, you can visit these spaces in the digital environment too.

Student Central

Student Central is your starting point for any question about your Deakin studies, from enrolment assistance, to financial help or support with your studies. It's your first stop for any query you might have. And if a student adviser can’t help, they’ll point you in the right direction.

Deakin Library

Deakin Library is the heart of our University and will play a big part in your success at Deakin.

No matter what or where you study, the library will be a key part of your success at Deakin. While our libraries are some of the busiest buildings on campus, they also offer a huge range of helpful advice, information and personalised support online.

Our libraries offer quiet places to study, access to more than a million resources and specialty guidance from staff. Locate the library during one of your first visits to campus, or explore everything it has to offer online. The Library website also has a handy chat feature in the bottom right-hand corner – it's the quickest way to get a real-time answer to a question about the library and its services.


DUSA stands for Deakin University Student Association. It’s our student-led community helping you make the most of your university experience (especially meeting people!). When you become a member of DUSA, you become part of a fun, dynamic and supportive group. You’re also supporting your student association and enabling them to look out for all students. DUSA puts students’ interests first and helps create a great university culture.

DUSA coordinates extra-curricular activities which complement your studies, such as:

  • over 90 student clubs and societies
  • sports, including social, community and representative teams
  • social events and local trips.

DUSA members have access to exclusive merchandise, discounts, competitions, short courses for qualifications or skills, as well as help during tough times (including advocacy, welfare and legal assistance). Many students face challenges or difficulties while studying (university-related or otherwise), and DUSA can provide a support network to help you through.

You can become a member online now or by visiting DUSA when you’re on campus. DUSA will have a strong presence during OWeek, so keep an eye out for their black and white signage.

Disability support

If you have a disability, learning barrier, or a health or mental health condition that affects your study or participation in university life, you can access resources and support from our Disability Resource Centre (DRC). The DRC promotes inclusion and access, providing information, services and facilities (including reset rooms in our libraries). There are also resources available to you if you care for a person with a disability.

Study support

Deakin provides all the support you’ll need to do your best in your studies and have a rewarding time at Deakin. Use our academic skills guides to improve your study outcomes including academic writing guides, maths support and more. There is also a range of study assistance including language and learning advisers, and a range of mentors are available to support you to improve your academic skills.

Health and wellbeing support

Your academic success depends on you feeling happy and well. At Deakin we offer a range of health and wellbeing services to support you to achieve your best results. You can receive confidential support from our medical, counselling and chaplaincy teams.

Careers and employment

From part-time work while you study, graduation, further study and onto a rewarding career, we have the support and resources to ensure you achieve your study outcomes. Take advantage of the opportunities provided through your Careers Service, to build employability skills and experience, so when you are applying for your graduate role, your name is at the top of the candidate list for consideration!

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