Help with CloudDeakin

Setting up your computer

The following essential steps will help you to successfully access, log in to and use CloudDeakin.

  • Activate your Deakin username and password
  • Ensure you are able to meet Deakin's computing, connectivity and capability requirements
  • Run a system check before you log in
    • passed iconIf you receive all ticks, you can successfully access CloudDeakin
    • failed iconIf you receive a warning for any area, go to the Recommended browsers and settings page and follow the instructions


For more information about Accessibility in CloudDeakin refer to the Accessibility Guide.

Further notes:

If you continue to experience problems after configuring your browser software settings, it may help to clear your browser cache and cookies. Please look at the Recommended browsers and settings page if you need help doing this.

Mobile and Tablet devices

When you login from your tablet or smartphone, the default view is CloudDeakin's Mobile View which is optimised for mobile usage. It is not recommended that you use the desktop view on your mobile device as not all functionality works on mobile devices.

Deakin does not recommend or support the usage of CloudDeakin in the "Desktop View" on mobile or tablet devices. Please use the recommended "Mobile View".

Mobile Supported


  • News
  • Resources
  • Discussions
  • Grades
  • Calendar
NOT Mobile Supported

NOT Supported

  • Assessments e.g. Assignment and Quizzes
  • Groups e.g. Joining Groups

Please use a desktop computer to complete the above tasks.

Help Guides

A complete list of all quick guides, step-by-step guides and movie demonstrations.

How to use CloudDeakin

Frequently Asked Questions

Please check the FAQs for answers to some of the most common queries about using CloudDeakin.Frequently Asked Questions

IT Service Desk

For technical problems, such as difficulties logging on and computer and browser issues, contact the Service Desk.IT Service Desk

Page custodian: Office of the DVC (Education)
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