Student Central

Student Central is your starting point for questions about your Deakin studies.

Talk to us at a Deakin campus, over the phone or web chat.

Explore Deakin's online services that can help you with your student needs.

We can help you with your questions relating to your Course, Exams, Fees and more.

Visit us at our campus locations where we are happy to talk with you and provide the advice that you are after.

Email us

enquire@deakin.edu.au

Call us

  • Monday - Friday : 8.30 am to 8 pm on Wednesday from 9.30 am
  • Saturday : 10 am to 2 pm
Melbourne
03 9244 6333 03 9244 6333
Geelong
03 5227 2333 03 5227 2333
Warrnambool
03 5563 3333 03 5563 3333
Cloud Campus
13 DEAKIN or 13 332513 DEAKIN or 13 3325From outside Australia +61 3 924 46333

Online services

We can help with

  • Enrolment, fees and money: Student Central will guide you through enrolment, fees and class timetables.
  • Assessment: Help is available with your exams and results.
  • Scholarships: Deakin offers a range of scholarships to both undergraduate and postgraduate students.
  • International services: International students have access to the International Student Support team, who are available for advice and support.
  • Lost property: Lost property is held at Student Central for 30 days before being donated to charity or disposed of.
  • Letter requests and documentation: Student Central can provide letters and documentation on course completion, evidence of enrolment, graduation, inter-trimester break, travel concessions and progression letters.
  • Special consideration: Special consideration may be granted for acute medical, compassionate or hardship/trauma grounds by your faculty.
  • Student financial assistance: Students experiencing financial difficulty have access to a range of services including interest free loans, emergency essentials, Myki cards and help planning a budget.

Campus locations

Our Student Central on campus hubs are open during normal business hours. If you need us after 5pm, you can call us until 8 pm Monday to Friday, and between 10 am and 2 pm on a Saturday.

Melbourne Burwood Campus

Location - Student Central Burwood

Building LB and Central Precinct (HE).
View Melbourne Burwood Campus map (PDF 1.50MB)

Opening hours

  • Monday 8.30 am - 6 pm*
  • Tuesday 8.30 am - 5 pm
  • Wednesday 8.30 am - 5 pm
  • Thursday 8.30 am - 5 pm
  • Friday 8.30 am - 5 pm

* 5 pm during non-trimester periods

Geelong Waterfront Campus

Location - Student Central Waterfront

Building D, level 2. 
View Geelong Waterfront Campus map (PDF 1.50MB)

Opening hours

  • Monday 8.30 am - 5 pm
  • Tuesday 8.30 am - 5 pm
  • Wednesday 8.30 am - 5 pm
  • Thursday 8.30 am - 5 pm
  • Friday 8.30 am - 5 pm

Cloud Campus

Contact hours (AEST)

  • Monday - Friday : 8.30 am to 8 pm (Wednesday from 9.30 am)
  • Saturday : 10 am to 2 pm

Email

enquire@deakin.edu.au

Phone

13 DEAKIN or 13 332513 DEAKIN or 13 3325
From overseas  +61 3 924 46333

Elgar Road - Burwood Campus

Location

Building LB. 
View Melbourne Burwood Campus map (PDF 1.50MB)

Opening hours

  • Monday 8.30 am - 5 pm
  • Tuesday 8.30 am - 5 pm
  • Wednesday 8.30 am - 5 pm
  • Thursday 8.30 am - 5 pm
  • Friday 8.30 am - 5 pm

Geelong Waurn Ponds Campus

Location

Building JB, level 2. 
View Geelong Waurn Ponds Campus map (PDF 1.50MB)

Opening hours

  • Monday 8.30 am - 5 pm
  • Tuesday 8.30 am - 5 pm
  • Wednesday 9.30 am - 5 pm
  • Thursday 8.30 am - 5 pm
  • Friday 8.30 am - 5 pm

Warrnambool Campus

Location

Building H. 
View Warrnambool Campus map (PDF 1.50MB)

Opening hours

  • Monday 9 am - 5 pm
  • Tuesday 9 am - 5 pm
  • Wednesday 9.30 am - 5 pm
  • Thursday 9 am - 5 pm
  • Friday 9 am - 5 pm

Third party permission

You can also nominate a third party (e.g a parent) to act on your behalf. To do this email Student Central who will provide you with further details.

Page custodian: Division of Student Administration
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