Arriving in Australia

Airport pickup service

A free airport pickup service is provided for all new international students commencing their studies at Deakin University for the first time. You will need to have your accommodation arranged before you apply for airport pickup. Please visit the HouseMe site for assistance finding accommodation.

Apply now for airport pickup

How can I cancel or change my arrival details?

If you need to cancel or change your booking for your airport pickup please email our office at airport@deakin.edu.au with at least 48 hours' notice. Failure to do so may result in you being charged for the airport pickup fee. 

What should I do if I can't find my driver at the airport?

If you cannot find your driver in the Melbourne Airport International Arrival Hall, please check that you are waiting in the correct place – you should be waiting at the Meeting Point.

Please check the Melbourne Airport Meeting Point

Upon your arrival at the Meeting Point please wait until your driver arrives. Do not walk away from the meeting point.


Enrolment and Orientation program

Go to Get Started for essential information about the compulsory Enrolment and Orientation program for international students. This is where you download your itinerary - your key to smooth enrolment.


Welcome desk

Want to settle in as quickly as possible? The Welcome Desk gives new international students the opportunity to meet with Connect volunteers who will help you with the opening of a bank account; the use of public transport to and from campus; getting the right information about accommodation; and options for shopping.

Make use of this great way to connect and make friends with fellow students who are keen to help you settle in!

Melbourne Burwood Campus Welcome Desk

  • Friday 31 October: 12-3pm, Library foyer. See campus map.
  • Monday 3 November: 1.00-3.30pm, Lecture theatre 3 (LT3)
  • Tuesday 4 November: 12-3pm, Library foyer 
  • Wednesday 5 November: 12-3pm, Library foyer
  • Thursday 6 November: 12-3pm, Library foyer
  • Friday 7 November: 12-3pm, Library foyer

Geelong Waterfront Campus Welcome Desk

For any arrival assistance or first needs, please contact your Waterfront International Student Adviser

Geelong Waurn Ponds Campus Welcome Desk

For any arrival assistance or first needs, please contact your Waurn Ponds International Student Adviser

Page custodian: Division of Student Life
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