Emergency and crisis information
Emergency phone numbers
|Ambulance||000 (dial 0 first if on campus)|
|Fire Brigade||000 (dial 0 first if on campus)|
|Police||000 (dial 0 first if on campus)|
|Security (Deakin)||Dial 222 (if on campus) or 1800 062 579|
|Poison||13 11 26|
Details to provide
- your name
- campus address
- type of emergency
- exact location of the emergency on campus
- if people are injured
- how many people are injured
- nature of illness (if a medical emergency)
What to do in an emergency
24 hour support and crisis
CASA provides a free confidential 24 hour emergency or crisis care service for victim/survivors who have recently been sexually assaulted. This includes crisis counselling support and may include access to medical care and legal processes. 1800 806 292
DIrectLine is 24-hour drugs and alcohol helpline 1800 888 236
Gambler's Help provides confidential support and advice. 1800 858 858
The Switchboard provides free, confidential and anonymous telephone counselling, referral and information service for the Victorian and Tasmanian gay, lesbian, bisexual, transgender and intersex (GLBTI) community and its supporters. 1800 184 527
Kids helpline is a counselling service for children and young people aged between 5 and 25 years. 1800 551 800
Mensline Australia is a dedicated service for men with relationship and family concerns. 1300 78 99 78
Lifeline is a 24 hour crisis hotline. 13 1114
Suicideline provides free professional, anonymous support, 24 hours a day, seven days a week across Victoria. 1300 651251
For people who do not speak English or have English as a second language. 13 14 50
- Women's Domestic Violence Crisis Service of Victoria (WDVCS)
A not-for-profit service for women and children experiencing violence and abuse from a partner or ex-partner, another family member or someone close to them. 03 9329 8433
- Immigrant Women's Domestic Violence Service (IMDVS) 1800 105 303
- Aboriginal Family Violence Prevention and Legal Service Victoria 03 9244 3333 or Freecall 1800 105 303
For advice and information about emergency accommodation, please visit the Off Campus Housing Service.
Deakin University students living within a 50 kilometer radius of Melbourne can call Home Visiting Doctor
The service provides doctors who visit you at home every night, weekends and public holidays, medicare card holders are bulk billed, International students are required to pay and then claim. If you wish a report will be sent to the Medical Centre on campus where ongoing care can be provided by a nurse or doctor if necessary.
Some medical clinics open into the early hours of the evening and limited hours on weekends. See M for medical practitioners in the Yellow Pages.
The Australian hospital system consists of both public and private hospitals. 24 hour accident and emergency treatment is available from public and some private hospitals.
City hospitals can be located under H in the in the Yellow Pages or Department of Human Services Victoria web site.
Country hospitals can also located under H in the local telephone directory or Department of Human Services Victoria web site.
Study Melbourne Student Centre (SMSC) helpline provides free confidential hotline for international students in Victoria. Interpreters available on request:
1800 056 449 (free call from landline phones)