Arriving in Australia

Airport pickup service

A free airport pickup service is provided for all new international students commencing their studies at Deakin University for the first time. You will need to have your accommodation arranged before you apply for airport pickup. Please visit the Off campus housing service site for assistance finding accommodation.

Apply now for airport pickup

How can I cancel or change my arrival details?

If you need to cancel or change your booking for your airport pickup please email our office at with at least 48 hours' notice. Failure to do so may result in you being charged for the airport pickup fee. 

What should I do if I can't find my driver at the airport?

If you cannot find your driver in the Melbourne Airport International Arrival Hall, please check that you are waiting in the correct place – you should be waiting at the Meeting Point.

Please check the Melbourne Airport Meeting Point

Upon your arrival at the Meeting Point please wait until your driver arrives. Do not walk away from the meeting point.

Enrolment and Orientation program

Go to Get Started for essential information about the compulsory Enrolment and Orientation program for international students. This is where you download your Orientation itinerary which includes details of all the sessions you need to attend for a smooth enrolment.

All the sessions that you need to attend during this week are in your Orientation itinerary, which you should download and bring with you to campus.

Attending the Enrolment and Orientation program is essential if you want to make a successful start at Deakin. During the week you will:

  • Receive course advice, enrol and sign up for tutorials.
  • Get your student ID card, IT and Library access.
  • Learn about Deakin and the many services that can help you during your studies.
  • Make connections with other new students and join mentor programs and student clubs.
  • Meet current Deakin students and hear about their experiences.

The first event students should attend is the International Student Welcome on Monday 4 July.

Melbourne Burwood Campus:

Time: 9:15 am for new arrivals and 2.15 pm for Deakin College & Dueli Transfers. 
Location: Lecture Theatre 3 - B1.77 (Building B1, Room 77)

For all international students new to Australia

Please note: Students who have graduated from Deakin College and/or DUELI, please attend your International Student Welcome session on Monday the 4 July at 2:15 pm in LT3 (B1.77). This session is tailored to the needs of students who are not new to Australia.

Geelong Waurn Ponds Campus:

Time: 9:30 am
Location: Lecture Theatre 1 - ia1.006 (Peter Thwaites LT)

Geelong Waterfront Campus:

Time: 9:30 am
Location: D3.211

Warrnambool Campus:

Time: 10 am 
Location: B1.09

Welcome areas

Need further assistance during Orientation? There are Welcome Areas staffed by senior students located on each campus during the Orientation period to assist you with directions, session details and other enquiries. 

These senior students, known as Connect Leaders, will also be around busy parts of the campus, so look out for them in their orange t-shirts.

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