Computing, connectivity and capability requirements
During your studies at Deakin you will need to access substantial learning resources and experiences in our online learning environment. To ensure you can make the most of your learning experience here at Deakin, you must comply with our computing, connectivity and capability requirements.
To fully engage with Deakin learning experiences, students need to have access to and be able to use internet-connected devices. As such, please find below the required standards to be met for effective study at Deakin University in 2015 in:
- Access to device such as desktop computer or laptop
- Connectivity to the internet
- Capability to use our online learning environments
In general, any desktop or laptop computer purchased in the past two years should be capable of meeting most of your learning needs at Deakin. Mobile devices such as tablets and smartphones may also enable access to many common communication and learning experiences; however, there are likely to be aspects of most courses where the computing capability of mobile devices alone is insufficient.
A minimum standard device suitable for most courses can:
- Use a system such as Windows 7 or later, Mac OSX10.7 Lion or later (refer to Deakin's Standard Operating Environment)
- Run a modern browser (e.g. Internet Explorer 10.0, Firefox 24.0, Safari 6.0, Chrome)
- Run Java, and in some cases Flash (devices running on Apple's iOS operating system, such as iPads, iPhones, do not run Flash)
- Run programs to create documents, spreadsheets and presentations
- Connect to Deakin's wireless network (if used on-campus, at on-campus student residences or at a learning centre, see 'Connectivity' below)
- Enable the use of a web camera and headset.
There are also many ways to access Deakin computers on campus, including computer labs, the library and other general access areas. These facilities are available to students both during teaching hours and after hours. Instructions for locating these facilities can be found here.
Make sure you visit the software library for access to various software to assist you with your studies, including course-specific software.
Need further help?
Deakin offers a range of services for students experiencing difficulties in meeting these requirements. Click the relevant link for further information.
Deakin courses increasingly require reliable broadband internet connectivity, with upload and download capacity. At Deakin campuses and learning centres, this connectivity is available through wireless connection (for portable devices) and through shared computing facilities in libraries and computer labs. Students can also access the wireless connection (eduroam) at many institutions worldwide.
For Cloud (online) learning, students need an internet service provider (ISP). If you have an National Broadband Network (NBN), Cable or ADSL broadband plan with your ISP, your internet connection should provide sufficient speed to download required study materials and to engage in online learning activities associated with your Deakin course. If you rely on your 3G or 4G mobile phone technology to access the internet (and Deakin learning resources) then the speed at which you can do so may vary widely depending on your location and in the worst cases, may constrain your learning engagement with Deakin. Deakin University has negotiated a broadband scheme for students and staff with Telstra, which allows for an unlimited amount of data to be streamed from the Deakin University website, free of usage charges. Refer to the Telstra Broadband Offer page for further details.
Some specific activities, such as uploading and/or downloading of large files, may be more efficiently conducted at a Deakin campus or learning centre. This is particularly the case for media-rich files, such as videos to/from YouTube, Vimeo or DeakinAir.
In addition, some specialist resources, such as Library resources under copyright licencing, require students to access these from either a Deakin IP address (available when connecting to the Deakin network at any Deakin campus) or via a secure Virtual Private Network (VPN).
Note: Some workplace and public facilities may have restrictions that limit internet access or functionality (such as installing software).
Need further help?
If you experience difficulty in meeting these Connectivity requirements due to a lack of internet access in your location, refer to your Faculty Student Services team.
DeakinSync is your personal portal to relevant Deakin University resources, providing access to everything in one place including tools to access learning resources, our learning environment, manage your time, communicate and collaborate with others, and manage your enrolment information.
Most students will be expected to be able to:
- Use technologies to find, use and disseminate information; access text, image and audio files on the web (Digital Literacy Graduate Learning Outcome)
- Communicate using email and attachments
- Create basic documents, spreadsheets and presentations
- Manage and backup files using common file formats
- Use a common operating system to install and uninstall software, as well as manage software and settings.
Need further help?
Support is available to guide students through these tasks (or refer students to a specialist) from a range of resources, including:
- Face-to-face IT Support, available within Library spaces at each campus (hours of operation vary at each location) ;
- Telephone IT Support , available during extended hours of 8 am to 8 pm week days and 11 am to 5 pm on weekends ;
- Student Rovers, facilitated by fellow students, covers a range of general Library and IT related information. Student Rovers can be found in Deakin Library learning spaces and selected IT laboratories during the start of Trimesters 1 and 2;
- Students Helping Students Hub; and
- Study support resources and programs
- Digital Literacy
- MS Office Support (Email, document, spreadsheets and presentations)
- Managing and backing up files
- Installing/uninstalling software
This information provides general guidance on what is required of all Deakin students. Students should check individual course and unit requirements carefully prior to enrolment and prior to purchasing or connecting devices as there may be additional requirements for some courses.
Please direct any queries relating to computing, connectivity and capability requirements to the Office of the Deputy Vice-Chancellor (Education) – firstname.lastname@example.org.