Contact us

At Deakin, IT help is available in person, over the phone and online.

Call us.

Our IT Service Desk Analysts provide IT support over the phone 8am to 8pm week days, and 11am to 5pm on weekends.

Internal phones: 888
Off-campus: 1800 463 888
Geelong: (03) 5227 8888
Melbourne: (03) 9244 6888
Warrnambool: (03) 5563 3888
International: +61 3 5227 8888

On-site IT support

On-site IT support in Deakin's teaching and learning spaces is available week days at all campuses.

Burwood campus: 7am to 6pm
Waterfront campus: 8am to 4pm
Waurn Ponds campus: 8am to 5pm
Warrnambool campus: 8am to 4pm.

Face-to-face IT support

Prefer to speak to someone in person? No problem. IT support is available at each campus library, and also in building la at the Melbourne Burwood campus.

Melbourne Burwood campus:
Library Information Desk,
Building V, Level 2
Monday - Friday: 9am-5pm
Saturday and Sunday: 11am-5pm

Melbourne Burwood campus:
Student Lounge, Building LA, Level 2
Monday, Tuesday: 10am-2pm
Wednesday: 10am-1pm

Warrnambool campus:
Building D, Library Information Desk, Level 2, Sherwood Park
Monday - Friday: 9am-1pm

Geelong Waterfront campus:
Library Information Desk, Level 3, Building D (John Hay Building)
Monday - Friday: 9am-5pm

Geelong Waurn Ponds campus:
Library Information Desk, Building JC, Level 2
Monday - Friday: 9am-5pm
Saturday and Sunday: 11am-5pm

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