Topics

Services and facilities

Accommodation

ON CAMPUS
On-campus student housing is open 365 days a year and is available at the Melbourne Burwood Campus, Geelong Waurn Ponds Campus and the Warrnambool Campus. The residences are designed to meet the needs of students and offer a secure and supportive living and learning environment to assist with the transition to University and academic success.

OFF CAMPUS
The Off-Campus Housing Service supports students with finding somewhere to call home while they study at Deakin. The service maintains a housing database of local properties available for rent. Students can search for long term, short term, casual and temporary accommodation options.

Students can also get assistance with completing rental forms and applications, understanding rights and responsibilities as a tenant and tenancy issues.

Find out more at DeakinSync under Campus or go directly to the accommodation website.
Advocacy

Advocacy is support. Deakin University Student Association (DUSA) employs Advocacy Support Officers who are experienced in giving support and advice to students who need it. The advocacy service at DUSA can assist with any academic concerns, issues or questions, including:

  • responding to allegations of academic misconduct and appeals
  • show cause to a proposed restriction or exclusion
  • special consideration and review of results applications
  • anything that is impacting on a student's study

The Advocacy service is free and confidential to all Deakin students and remains independent from the University. Deakin imposes strict timelines for ALL academic issues, so it is vital that students contact DUSA as soon as possible in order for us to be able to help

T: 1300 555 528
E: dusa-advocacy@deakin.edu.au

Find out more at DeakinSync under Help & feedback or go directly to the Advocacy website.
Art Gallery
The Deakin University Art Gallery is located on the Melbourne Burwood Campus. Exhibitions are run from late February to early December and include work by contemporary Australian artists, travelling exhibitions and selected students, staff and Alumni.
ATMs

There are ATMs available on all campuses:

MELBOURNE BURWOOD CAMPUS
Building F rediATM
Building HD and LA (ground floor) ANZ

GEELONG WAURN PONDS CAMPUS
Building JB, Level 2 ANZ

GEELONG WATERFRONT CAMPUS
Building D, Level 2 ANZ

WARRNAMBOOL CAMPUS
Building H4 (DUSA Bookshop)
Baby change facilities

Baby change facilities are available in the following accessible locations:

MELBOURNE BURWOOD CAMPUS
Building P, Room 114

GEELONG WAURN PONDS CAMPUS
Building JB, Level 3

GEELONG WATERFRONT CAMPUS
Building D, Level 1.203.07

WARRNAMBOOL CAMPUS
Building G, Women's Room (G1.02)

Find out more at DeakinSync under Campus or go directly to the parent rooms website.

Banks

The nearest bank branches to the Melbourne Burwood campus are:
ANZ Building HD, Burwood campus
RediATM Building F, Burwood campus
Commonwealth Bank 40 Burwood Hwy, Burwood East & 1402-1406 Toorak Rd, Burwood
Bank of Melbourne 1419 Toorak Road, Burwood
St George Bank Suite 4, 255 Whitehorse Rd, Balwyn
National Australia Bank 1397 Toorak Road, Burwood

The nearest bank branches to the Geelong Waurn Ponds campus are:
ANZ Waurn Ponds Shopping Centre, Waurn Ponds
Bank of Melbourne Waurn Ponds Shopping Centre, Waurn Ponds
Bendigo Bank Waurn Ponds Shopping Centre, Waurn Ponds
Commonwealth Bank Waurn Ponds Shopping Centre, Waurn Ponds
National Australia Bank Waurn Ponds Shopping Centre, Waurn Ponds
Westpac Waurn Ponds Shopping Centre, Waurn Ponds

The nearest bank branches to the Geelong Waterfront campus are:
National Australia Bank 49-51 Malop Street, Geelong
Bendigo Bank 63-67 Malop Street, Geelong

The nearest bank branches to the Warrnambool campus are:
ANZ 128 Liebig Street, Warrnambool
Bendigo Bank Corner LieBig and Koroit Street, Warrnambool
Commonwealth Bank 118 Liebig Street, Warrnambool
Bank of Melbourne/Westpac Shop 4, 161-165 Koroit Street, Warrnambool
St George Bank 163 Liebig Street, Warrnambool
Binding
Binding of documents is available at the DUSA office on  campus, or the DUSA Bookshop at the Melbourne Burwood Campus.
Childcare
On-campus child care is available at Melbourne Burwood Campus, Geelong Waurn Ponds Campus and the Warrnambool Campus. Qualified, experienced and caring staff provide high quality care for children under school age. All three centres have achieved national Child Care Accreditation of the highest standard. Full time, daily or occasional care is available at each centre and rates at all locations are competitive with other local centres.
Computer labs

More than 2,300 computers are available across all Deakin campuses. Students can access computers on campus in computer laboratories, the library and other general access areas. Some computer laboratories are open 24 hours a day, 7 days a week. You need to carry your Deakin Card (student ID card) with you and have a valid Deakin username and password to use computers at Deakin.

Find out more at DeakinSync under Campus or go directly to the computers and printers website.'

Counselling and Psychological Services (CAPS)

Counsellors provide professional, confidential and free counselling for students. All staff are qualified psychologists and social workers. Counselling can help you to adjust to life changes, manage your stress and personal crises, and help you to manage your mental health. The counselling team is focused on helping you maximise your academic success through the provision of resources, web-based services and one-on-one personal counselling. Personal counselling is available Monday to Friday, 9am to 5pm. If you are unable to come on campus for an appointment, telephone counselling is available. Call to make an appointment:

Melbourne Burwood Campus 03 9244 5577
Geelong Waurn Ponds Campus 03 5227 1221
Geelong Waterfront Campus 03 5227 8400
Warrnambool Campus 03 5563 3256

If counselling support is needed outside these hours please contact Lifeline (13 11 14), Suicide Helpline (1300 651 251) or in emergencies contact 000.

Find out more at DeakinSync under Health and wellbeing or go directly to the Health, wellbeing and safety website.
Course advisers

A Faculty course adviser can help students with unit selection. Students should contact a course adviser before varying enrolment to make sure the course and unit rules are being followed.

Find out more at DeakinSync under help & feedback or go to Faculty course advisers and enrolment officers.
Deakin Career

The Deakin Career service offers students career development and management advice, labour market and employment information. Expert assistance is available for all students.

At unihub.deakin.edu.au, students can

  • book a career consult or application check
  • check out the jobs board for part-time, internships, volunteer opportunities as well as full time/graduate positions
  • reserve a spot to engage with employers and experts at industry events and book into workshops

For Cloud Students, Personal Career Management Support and a specialist Career Consultant will assist across a range of career related areas including job search and career management strategies. You can contact us via email, LinkedIn and phone (including after hours if necessary) to discuss issues in more detail.

Find out more at DeakinSync under Jobs & careers or go directly to DeakinTALENT.
Deakin legal service

Sort it! Deakin Legal Service for Students provides free and confidential legal advice, information, referral and education to currently enrolled Deakin students. Legal advice is provided by qualified lawyers.

Some of the legal matters that can be advised on include:

Fines / Infringements Motor Vehicle accidents (not TAC)
Debt / Bills / Consumer problems including Scams Tenancy / Housing
Employment Law including Sexual Harassment and Bullying
Stalking & Family Violence
Family Law
Discrimination
Minor Criminal Matters
Migration Law
Disability Resource Centre

The Disability Resource Centre (DRC) provides individual support to students with a disability or health condition to successfully participate in their studies and university life. The centre promotes inclusive practices across the University and can arrange adjustments to suit your needs. These can include:

  • alternative assessments/exam arrangements, such as extra writing time or rest breaks
  • academic support workers, such as note-takers and sign interpreters.

T: 03 9244 6255
E: drcentre@deakin.edu.au.

Find out more at DeakinSync under Health & wellbeing or go directly to the Disability Support website.
DRC
Disability Resource Centre
Financial assistance

Deakin offers a range of services for students experiencing financial difficulties. Interest-free loans, emergency essentials and myki cards and help planning a budget is available.

Find out more at DeakinSync under Enrolment, fees & moneyor go directly to Financial assistance.
Get involved

There are many ways to get involved in the Deakin Community.

Find out more at DeakinSync under 'Get Involved' or 'Get Started' or go to the Get involved website.
Glossary of terms
Online resource outlining the meanings of many key terms used at Deakin and within universities in general on the Deakin website. Find out more at DeakinSync under Studying or go directly to Glossary.
ID Card
See Deakin Card
Immunisations

Course-related immunisations, as well as seasonal flu and travel immunisations, are available at Deakin Medical Centres on each campus.

Find out more at DeakinSync under Health & wellbeing or go directly to Vaccinations website.
International student advisers

International student advisers (ISAs) are available on all campuses to provide international students with advice, assistance and referrals on a range of issues.

These include issues relating to student visas, homesickness, family support, health insurance, fee payments and advocacy. Visit deakin.edu.au/iss to find out more about International Student Support.

ISA GENERAL CONTACT EMAIL
E:\tisadvice@deakin.edu.au

Make appointments with an ISA by calling the following contact number –

MELBOURNE BURWOOD CAMPUS
T:\t03 9244 6300

GEELONG WAURN PONDS CAMPUS
T:\t03 5227 1221

GEELONG WATERFRONT CAMPUS
T:\t03 5227 1221

WARRNAMBOOL CAMPUS
T:\t03 5563 3256

For Drop-in service location/hours, visit http://www.deakin.edu.au/students/international/isas-are-here-to-help/iss-drop-in

For international student reminders & news, join ISS twitter account – twitter.com/Deakin_ISS
Laminating
You can laminate at the DUSA office on your campus.
Library

The Library is vibrant and technology-rich, provides access to inviting learning spaces on every campus (catering to both quiet and group study), and has a supportive presence in the Cloud.

Our extensive collection offers a range of resources to support your learning, including e-books, books, streaming videos, and journals, much of which is available online. Visit Library: Collections Statistics for more information about our collection.

For help finding and accessing information for your studies, check out our 'Getting Started' resources at Library: Getting Started, or ask one of our friendly library staff members in the Library or via Contact Us

Liaison Librarians - your library information specialists - are available to help you to discover the latest and most appropriate scholarly information resources and tools. They'll also help you to develop your digital literacy skills, enhancing your learning and research.

Get started with digital literacy tutorials and Library Resource Guides at Library: Study

Find out more and contact us at DeakinSync under Library or go directly to the Library website.
Mail service
You can send assignments free to any Deakin campus via Deakin Central. Stamped mail can also be sent via DUSA, which is collected daily.
Medical centres

Deakin Medical Centres offer access to on-campus medical and health-related services, provided by qualified doctors and nurses. Consultations for students are free with a valid Medicare or Overseas Student Health Cover (OSHC) card. Confidentiality and a non-judgemental approach to your health care are assured.

Services include health care management and advice relating to a wide range of issues including sexual health, mental health management and referral, stress management, men and women health, pregnancy advice and referral, STI testing, travel health and vaccinations, seasonal flu vaccinations, dietary advice, smoking cessation support, pathology services, physiotherapy and massage services on site, referral to external healthcare providers including specialists, x-ray services and allied health providers.

After hours services
For emergency treatment for serious medical issues, dial 000 or go to your nearest hospital emergency department. Please be aware of costs associated with ambulance transport and know where the public and private hospitals are located in your area.

If you require a doctor or emergency medical treatment in your local area after hours, please refer to the Yellow Pages directory and search under medical practitioners or hospitals.

Private hospitals may charge a fee for consultation in the emergency department. Please be aware that after hours medical services have fees. Enquire at the time of calling.

Sick bay
A sick bay/rest room is available at the Deakin Medical Centre on each campus. If you are registered with the Disability Resource Centre (DRC) you are welcome to use the facility unless the room is required for a medical emergency. Contact Student Life reception for availability and access details.

Find out more at DeakinSync under Health & wellbeingor go directly to the medical centres website.
Parent rooms

Parent rooms, furnished with comfortable chairs, are available on all campuses. Fridge, microwave and hot/cold water are available in the room or nearby in the DUSA area.

MELBOURNE BURWOOD CAMPUS
P1.14 (To use the room, you need to collect the access card from Equity and Diversity)
T: 03 9244 6255
E: equity@deakin.edu.au

GEELONG WAURN PONDS CAMPUS
Building JB, Level 3

GEELONG WATERFRONT CAMPUS
D1.203.02

WARRNAMBOOL CAMPUS
G1.02

See also BABY CHANGE FACILITIES and CHILD CARE

Find out more at DeakinSync under Campus or go directly to Parent rooms.
Prayer room
Deakin's on-campus spiritual centres offer Muslim prayer rooms and multifaith rooms for places of worship. They're available to all students and staff, regardless of religious belief. Find out more on places of worship website.
Printing, Scanning and photocopying
The Print@Deakin service gives you access to printers on campus at Deakin. Student laboratory computers will have the Print@Deakin facility installed and ready for use. Your Deakin Card can be used for photocopying and printing with costs automatically deducted from your balance. Scanning is available at no cost to Deakin students.
Public transport

There are numerous public transport options that service our four campuses. Please visit the Public Transport Victoria website and check out their helpful Journey Planner and University Travel guides.

To find out more, visit get to Deakin website.
Recycling

As part of the broader sustainability commitment Deakin provides recycling bins in public places. Recycling bins have yellow signs and you can recycle most items including plastics, cardboard, paper, tin and aluminium cans.

Do your bit, look for the recycle triangle on your rubbish and if you find one place it in the recycle bin. Do the right thing and put it in the right bin.

E: sustainability@deakin.edu.au

Find out more on the Sustainability website.
Religion (multifaith)

Deakin University chaplains and religious facilities are available on all campuses. You do not need to belong to any religious faith in order to use the chaplaincy services. Deakin multifaith chaplains can offer you a range of services including the chance to discuss and explore religion and faith, opportunities for prayer, reflection and worship, support during times of personal need, information about religious events and promotion of multifaith harmony and acceptance.

Find out more at DeakinSync under Health & wellbeingor go directly to Multifaith Chaplains.
Safezone

SafeZone is a free app for all Deakin University students that connects you directly to the Security team when you need help on campus. The app makes it easier for you to contact Security and helps them to respond if you need assistance, by sending your name and location directly to the response team.

By installing the SafeZone app (available on Apple and Android devices) and registering as a user, you will also receive any critical notifications from the University. Deakin University encourages students to register for SafeZone on their mobile device.
Scanners
See Printing, scanning and photocopying
Second-hand books
See Books
Showers/Change Rooms

MELBOURNE BURWOOD CAMPUS
Building HB, Level 1
Building B, Level 1 (access from Phoenix Courtyard between Buildings B, J and P)

GEELONG WAURN PONDS CAMPUS
Building DA (KD Stewart Centre)
Building JB, Level 1 and 3
Building KA, Level 2

GEELONG WATERFRONT CAMPUS
Building D, Level 1
Sick bay
A sick bay is available at the  Deakin Medical Centre on all campuses.
Sport and recreation
Deakin has a range of sport and recreation opportunities available that promote healthy and active lifestyles.\n\nFitness clubs\n\nDeakin Fitness Clubs have highly experienced fitness professionals who can design a personal program for you and assist you with any fitness questions you may have. Fitness Club memberships are competitively priced and allow you to use the Deakin Fitness Club on your campus. Deakin Fitness delivers a range of classes, programs and sporting competitions that encourage active participation.\n\nDeakin... Elite Athlete Friendly University (EAFU) membership\n\nDeakin is a member of the Elite Athlete Friendly University (EAFU) network. The network consists of the Australian Institute of Sport and State Based Institute of Sport and five professional sports. Deakin has signed an agreement with the Australian Sports Commission to support the integration of Australian elite athletes...sporting and academic aspirations. Deakin, as one of Australia... foremost sport universities, is dedicated to supporting elite athletes in their quest to integrate academic success with the demands of training and competition. The agreement can allow some flexibility for athletes whilst studying at Deakin. The EAFU agreement provides a specific definition of an elite athlete. Financial support may also be available through DUSA via the Elite Athlete Grant program. Further information is available on the Deakin Spirit website.\n\nDeakin University Student Association\n\nDeakin has a number of sporting competitions at our sports halls or you can join a club through Deakin University Student Association (DUSA). Deakin also participates in the Southern and Australian University Games (run through DUSA).\n\nDUSA also offers a range of opportunities for members to take part in sport at different levels. In 2015 DUSA will be involved in a variety of sporting pursuits including Campus Sport, Community Sport and Australian and World University Championships.\n\nT:            1300 555 528\nE:           dusa-dragons@deakin.edu.au\n\n\nFind out more at DeakinSync under Get Started or Get Involved or go directly to  Sport and recreation 
Student ID
See Deakin Card
Student Life
Student Life staff know what students need to be a successful student at Deakin and have tailored services to help  achieve this. Services include accommodation, counselling, career planning, childcare, employment and volunteering opportunities, medical centres, international student support, multi-faith chaplaincy, fitness clubs and study skills.\n\nTo find out more go to the Student Life website.
Study Support

Language and Learning Advisers support students to develop the study skills they need to succeed at University. They offer workshops on topics such as organising your studies, research, writing and referencing. Language and Learning Advisers are also available for individual and small group consultations at your campus or online.

Writing Mentors are also available at each campus and online to assist with aspects of studying.

Weekly Peer Assisted Study Sessions (PASS) are also available in a select number of units. PASS sessions allow students to work together facilitated by a student leader who has previously done well in the unit to improve their understanding of the unit requirements. To find out if there is a PASS session available for your unit check the Students Helping Students website.

Details on how to access Study Support services can be found at: Sustainability website.
Vaccinations
See Immunisations
Wireless access on campus
The Deakin University wireless network is called Eduroam. To connect to Eduroam for the first time, check your device's wireless network list, choose set up Deakin Wi-Fi and enter your Deakin username and password. Once you are set up, you will be able to connect to Eduroam at thousands of institutions around the world, nominated Deakin University partner sites and on campus.\n\nFind out more about Deakin's internet and network services.
Witnessing of documents
See Statutory Declarations and Affidavits.
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