Ask us

Do you need help with writing, referencing or understanding assignment criteria? Ask us! Consultations are free for all undergraduate and postgraduate Deakin students.

Ask a Writing Mentor

Get help from a Writing Mentor with assignment writing, exam preparation, and more. No appointment required.

Ask a Writing Mentor

Email us

For brief queries, please email a Language and Learning Adviser.


   Email an LLA

Ask a Language and Learning Adviser

If you would like to book an appointment to speak with a Language and Learning Adviser, find the relevant details for your campus or learning centre below.

Cloud campus

You can meet with a Language and Learning Adviser or Writing Mentor in person at any campus.

You can also speak with a Language and Learning Adviser via Skype (6pm-9pm, Tues -Thu).

You can also email or telephone us to make a phone appointment. 03 9246 8250 .

In addition you can access our online resources and join the cloud orientation program.


Geelong Waurn Ponds campus

Waurn Ponds Library
(inside entrance near library service desk)
Building JC
75 Pigdons Road
Waurn Ponds
Victoria 3216 Australia

Book an appointment with a Language and Learning Adviser via the online booking system:

Please read these instructions first, before selecting one of the days below.
Monday
Tuesday
Wednesday
Thursday
Friday


Geelong Waterfront campus

Waterfront Library
Building D
1 Gheringhap Street
Geelong
Victoria 3220 Australia

Book an appointment with a Language and Learning Adviser via the online booking system:

Please read these instructions first, before selecting one of the days below.
Monday
Tuesday
Wednesday
Thursday
Friday


Melbourne Burwood campus

The Learning Space, Building H, level 1
221 Burwood Highway
Burwood
Victoria 3125 Australia 

03 9246 8250 03 9246 8250

Book an appointment with a Language and Learning Adviser:

  • in person at The Learning Space
  • or call The Learning Space reception on the number above.

Appointments are also available after 5 pm.


Warrnambool campus

Room B2.40
Warrnambool Library 
Building B
Sherwood Park
Warrnambool
Victoria 3280 Australia 

03 5563 3305 03 5563 3305

or

03 5563 3307 03 5563 3307

Book an appointment with a Language and Learning Adviser:

  • in person at the Library front desk
  • in person at Student Life reception (Lower Level, Building B)
  • or call Student Life on 03 5563 3256.

After hours appointments

Can't make it to an appointment during the day? Well now you can make an appointment to call or Skype with a Language and Learning Adviser after hours!

Monday – Thursday: 6pm – 9pm
Each trimester from Week 1 until the end of the exam period

Skype

  1. Book your after hours appointment during business hours on +61 3 9246 8250.
  2. Provide the receptionist with your Deakin email address or username.
  3. An LLA will send you an email with an appointment time and a link to your Skype appointment.
  4. At the designated time, click the "Join Skype Meeting" link.
  5. To use Skype you have two options: (1) Install Skype for Business (or Lync on a Mac) OR (2) Use the Skype Web App, which requires downloading a plug in. 
  6. If this is you first time using Skype, please allow 15 to 20 minutes for installation or downloading.

Call

  1. Book your after hours appointment during business hours on +61 3 9246 8250.
  2. Call the adviser on this number at your appointment time +61 3 9244 5185.

FAQs

What can I expect in an appointment with a Language and Learning Adviser?

To get the most out of your consultation come prepared with some specific questions about your assignment.

When you attend a consultation with a Language and Learning Adviser they will ask you to fill in a brief questionnaire.  You will be asked why you have made an appointment and the session will then attempt to address your needs. Please note that consultations are teaching and learning sessions - advisers do not correct, edit or proofread essays. They do make general suggestions about assignment criteria and essay structure.

Most consultations last for around 30 minutes.

It is always best to see a Language and Learning Adviser as early as possible, even during the early planning or writing stages of an assignment.

Can a Language and Learning Adviser or Writing Mentor edit my essay?

No. Neither Writing Mentors nor Language and Learning Advisers edit or proofread essays. The aim of these consultation is to assist you to identify areas for improvement and give you advice on how to improve your writing. For this reason it is important that you come prepared with a specific question about your essay.

Page custodian: Division of Student Life
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