Withdrawals and penalties
There are penalties for missing deadlines or not following University procedures.
- Overdue fees
- Penalties for late course withdrawal
- Non-payment of fees
- Late re-enrolment fee
If you do not pay your fees in full by the invoice due date or if eligible, applied to defer them to the HELP (Higher Education Loan Program) scheme you will be sent an Overdue Notice via email.
If your fees are overdue this will lead to encumbrances, late-fees or even termination of your enrolment. Outstanding fees will impact your ability to enrol in a new course.
You can pay fees using a number of payment methods, late payments must be received before the applicable census date to avoid penalties or termination of your enrolment.
Please contact Deakin Central for assistance.
Penalties for late withdrawal from courses or units
When you withdraw from a unit or your course, you may become liable for fees or an academic penalty (eg. a grade of withdrawn fail), depending on the date on which you withdraw. Before withdrawing you should check these dates and seek advice from your Faculty.
- Withdrawal dates and refund amounts for local (domestic) students
- Withdrawal dates and refund amounts for new international students (in their first study period)
- Withdrawal dates and refund amounts for continuing international students
Students who do not follow University procedures and timelines for fees, library borrowing, loans etc. will have encumbrances placed on their enrolment.
These encumbrances will block provision of a range of important services such as library access, results release and graduation.
Where such encumbrances have been applied, students will be advised via letter of the reason for this encumbrance and the steps required to have the encumbrance removed.
To have any encumbrance relating to outstanding fees or fines lifted you must make payment directly to the University Cashier or Deakin Central. Once your payment has been received it may take up to 48 hours for the encumbrance to be removed from your record. Other payment methods may take up to five (5) working days to be processed.
Outstanding library fees or fines can be paid online via the Library payment option on the University eStore.
If you are unsure about why you have an encumbrance or how much it is contact Deakin Central for assistance.
Termination of enrolment due to non-payment of fees
Your enrolment will be terminated if you have breached specified due dates and you owe more than $300 in total. This is a total across all study periods.
When your enrolment is terminated you will lose access to all Deakin University services including CloudDeakin, email, StudentConnect and the library.
You can apply for re-instatement in the same academic year, provided you pay all outstanding fees and charges, and do not hold a Commonwealth Supported Place (CSP). A re-instatement charge of $220 will also apply.
The application for re-instatement must be made within two weeks of your enrolment being discontinued. Your enrolment will not be re-instated into the study period after this time.
If you do not wish to have your enrolment re-instated into the same academic year, you will need to apply for re-admission if you wish to study in subsequent years.
For CSP students: if your enrolment is terminated for non-payment of an up-front student contribution and you have not provided your tax file number, you cannot have your enrolment re-instated for that study period. This is in accordance with Commonwealth legislation. However you may be able to apply for re-admission in the next study period.
If you don't re-enrol by the specified deadline you will incur a Late re-enrolment fee
To check if you have been charged a Late re-enrolment fee look on your Trimester 1 2016 online invoice in StudentConnect. This invoice will be available early February 2016.
The Late re-enrolment fee must be paid in full by the invoice due date. You can make regular payments of any amount or frequency up to this date if full payment cannot be made in one transaction.
You can pay via StudentConnect by selecting the 'Make a payment' link or through the Cashier Office either in-person or over the phone. Please contact Deakin Central if you have any questions about your Late re-enrolment fee.
Appealing the Late re-enrolment fee
If special circumstances occurred such as a medical condition which prevented you from re-enrolling by the due date you can appeal theLate re-enrolment fee.
If you wish to appeal your application must meet the requirements outlined on the Late Re-enrolment Fee Appeal Form. You are unable to appeal this fee until it appears on your invoice. Not re-enrolling on time because you didn't read your emails is not grounds for appeal.
Help with your enrolment and fees
For help and advice with your enrolment and fees contact Deakin Central.