Overseas Student Health Cover (OSHC) Frequently Asked Questions
The Department Immigration and Border Protection requires all international students (and their dependents) coming to Australia to study under a Student Visa and to have Overseas Student Health Cover (OSHC) for duration of their Student visas. Failure to have continuous cover could result in a student visa being cancelled.
Students must make their first OSHC payment prior to being granted a student visa.
Note: some Norwegian and Swedish students may be covered by health insurance provided by their governments and, as such, do not have to take out OSHC. Contact Deakin International to find out if you belong to this category.
The following companies are approved OSHC providers:
- BUPA Australia OSHC
- Teachers Union Health Fund Limited, subcontracting to OSHC Worldcare
- Medibank Private
- Australian Health Management OSHC
OSHC providers offer cover for the cost of, or part thereof, the following:
- medical consultations
- in-patient hospital services
- emergency ambulance services.
Each OSHC provider offers slightly different levels of service, benefits and added features. Deakin's preferred OSHC provider is BUPA Australia, a leading Australian Health Fund which offers an extended OSHC product and service platform to students at no added cost.
If you have any queries or would like to speak to a BUPA representative, please call the BUPA OSHC hotline on 1800 888 942 or visit the website at www.overseasstudenthealth.com.
BUPA OSHC also has a counter on Level 2, Building LA of the Melbourne Burwood Campus. The counter is open from Monday to Friday between 12 and 4pm.
Deakin International arranges program length OSHC for students who are arriving from overseas to study in Australia for the first time. If you have paid your OSHC fee with your tuition fees, you will automatically be insured with BUPA Australia OSHC. Upon your arrival in Australia you will need to order your OSHC card online from BUPA Australia. Deakin may receive a benefit from health care providers for assisting with the provision of health cover for overseas students.
For more information about the terms and conditions of your cover, contact BUPA Australia OSHC .
Most OSHC providers have agreements with clinics and medical providers, where you can be treated without having to pay the consultation bill. By presenting your OSHC membership card, your consultation bill will be sent directly to your OSHC provider who will settle your bill with the medical provider. This procedure is called 'bulk billing'.
You will need to check with your OSHC provider the list of medical providers whom they have bulk-billing agreements with and the details of these agreements.
If you choose to go to a medical provider who does not have a bulk-billing agreement with your OSHC provider, you may need to pay your medical bill first and claim a refund from your OSHC provider at a later date. If you do so, make sure you keep your receipt in order to make a claim.
A list of clinics with bulk-billing agreements with BUPA Australia OSHC, Deakin's preferred OSHC provider, can be obtained from their website or check with Deakin International.