Concerns or complaints information

This information may be helpful if you are considering lodging a complaint about:

  • the way other people have treated you, or the quality of their teaching or supervision
  • your course or unit
  • Deakin's administrative processes, facilities or services.

Formal complaints must be sent by email to

Your course or unit

Issue For information, go to: For informal assistance, contact:
Academic misconduct (plagiarism, collusion)
Academic progress ('show cause', restrictions, exclusion)
Academic transcripts Deakin Central:
Access and equity Equity and Diversity: 03 9244 6255 or

Disability Resource Centre: 03 9244 6255 or

Admission / applications

Australian students - Student Central:

International Students - Deakin International

Assessment (exams, assignments) - see also results, below
Cloud Deakin Frequently asked questions Your unit chair
Course content and structure Course information in the relevant year's University Handbook A course advisor
Credit for prior learning Credit for prior learning  
Exams Student Central:

Off-campus venue changes/queries:

Graduation Graduations Student Central:
Policies and Procedures Policies and Procedures  
Special consideration DUSA advocacy service, Ph 1300 555 528
Study skills  
Timetables and classes
Unit content
  • Your unit chair

Administration and services

Issue For information go to:
Customer Service
Dates and deadlines
Deakin Card
Enrolment and re-enrolment
Enrolment amendments (changing your units or course)
Fees, finances and refunds
Information Technology
Research Services
Security services
Student administration
Student support
Study overseas
Support services
Visa issues
Page custodian: Pro Vice Chancellor (Planning and Integrity)
Last updated: