Concerns or complaints information

This information may be helpful if you are considering lodging a complaint about:

  • the way other people have treated you, or the quality of their teaching or supervision
  • your course or unit
  • Deakin's administrative processes, facilities or services.

Formal complaints must be sent by email to

Your course or unit

IssueFor information, go to:For informal assistance, contact:
Academic misconduct (plagiarism, collusion)
Academic progress ('show cause', restrictions, exclusion)
Academic transcriptsDeakin Central:
Access and equityEquity and Diversity: 03 9244 6255 or

Disability Resource Centre: 03 9244 6255 or

Admission / applications

Australian students - Student Central:

International Students - Deakin International

Assessment (exams, assignments) - see also results, below
Cloud DeakinFrequently asked questions Your unit chair
Course content and structureCourse information in the relevant year's University Handbook A course advisor
Credit for prior learningCredit for prior learning  
Exams Student Central:

Off-campus venue changes/queries:

GraduationGraduations Student Central:
Policies and ProceduresPolicies and Procedures  
Special considerationDUSA advocacy service, Ph 1300 555 528
Study skills 
Timetables and
Unit content
  • Your unit chair

Administration and services

IssueFor information go to:
Customer Service
Dates and deadlines
Deakin Card
Enrolment and re-enrolment
Enrolment amendments (changing your units or course)
Fees, finances and refunds
Information Technology
Research Services
Security services
Student administration
Student support
Study overseas
Support services
Visa issues
Page custodian: Pro Vice Chancellor (Planning and Integrity)
Last updated: