The Centre for Organisational Change in Person-Centred Healthcare

Excellence in healthcare delivery and professional performance requires the creation of knowledge and the translation of evidence into clinical practice. Our Centre aims to transform the culture of the healthcare sector to enable high quality person‐centred care and outcomes.


Achieving our goals through collaborative education and research in:

  • Clinical Communication
  • Bioethics
  • Leadership
  • Professionalism
  • Consumer Engagement

Putting People First

Person-Centred Healthcare

The Centre for Organisational Change in Person‐Centred Healthcare has been developed for both consumers and health professionals. We provide education & training and use translational research to influence change in policy and the culture of healthcare systems.

Organisational change is achieved through collaborative, innovative, inter-professional implementation research and education.  In simple terms we must translate existing knowledge into everyday clinical practice.

To facilitate this we offer tailored educational programs for health professionals and consumer groups to foster person-centred healthcare. Underpinned by established educational frameworks, our programs are learner-centred and evidence-based.

Our Faculty comprises experienced clinician-educators, skilled in small-group experiential learning, ensuring training that is both clinically applicable and effective.

Current partnerships

We currently work with a variety of partners to promote person-centred healthcare through the sector. Some of our current training and research partners include:

  • Cancer Council Victoria
  • Australian Centre for Health Research
  • International Association for Communication in Healthcare

Our team

Our team at the Centre for Organisational Change in Person-Centred Healthcare is led by Director, Professor Peter Martin. We have a number of highly-esteemed academics and clinicians who all are driven by a desire for change in the healthcare system towards person-centred outcomes.

Director

Professor of Clinical Communication and End of Life Care, School of Medicine
Professor Peter Martin

Executive

Name
Professor of Clinical Communication and End of Life Care, School of Medicine
Professor Peter Martin
Professor of Nursing, School of Nursing and Midwifery
Professor Judy Currey
Honorary Visiting Senior Fellow, School of Clinical Medicine, University of Cambridge
Dr Jonathan Silverman
Centre Coordinator
Ms Rachel Shanahan

Members

Name
Uehiro Chair in Practical Ethics, Oxford University
Professor Julian Savulescu
Associate Professor Clinical Leadership, School of Medicine
Associate Professor  Grant Phelps
Director of Intensive Care, Barwon Health
Associate Professor Neil Orford
Associate Professor of Clinical Psychology, School of Psychology
Associate Professor Melissa O’Shea
Senior Lecturer in Health Ethics and Professionalism, School of Medicine
Dr Dominique Martin
Senior Lecturer, School of Law
Dr Neera Bhatia
Senior Lecturer in Nursing, School of Nursing and Midwifery
Dr Melissa Bloomer

Clinical communication training

Consumers, patients, and families are demanding clinical professionals and healthcare managers who are able to communicate effectively - to listen and to understand. This is being led by a desire from people wanting to exercise choice with regards to location, modes of delivery, and providers of healthcare. It is important for health services and professionals to become more patient focussed, as this is the antecedent of outstanding care. 

Our clinical communication courses equip healthcare professionals with the skills required to effectively communicate with patients, carers, families and across professional disciplines.

Effective and Efficient Clinical Consultation Skills

Effective and Efficient Clinical Consultation Skills is a two-day residential program focusing on the core communication skills required by physicians, including dealing with difficult circumstances such as breaking bad news and discussing sensitive issues.

More information and registration coming soon

Effective and Efficient Nursing Communication Skills

Effective and Efficient Nursing Communication Skills is a two-day residential program focusing on the core communication skills required by nurses when dealing with patients, families and other medical practitioners. Underpinned by established educational frameworks, this program is learner-centred, evidence-based and taught by experienced nurses.

More information and registration coming soon

Reframing your Challenging Consultations: Evidenced based approach to common pitfalls and solutions

Reframing your Challenging Consultations: Evidenced based approach to common pitfalls and solutions is a three-day residential program focusing on the more difficult clinical communication scenarios. We look challenging circumstances for all physicians including angry and distressed patients, family and physician disagreements, physician complaints and sensitive clinical situations.

More information and registration coming soon

Communicating for Clinical Consensus: An evidenced based approach to inter-professional communication

Communicating for Clinical Consensus: An evidenced based approach to inter-professional communication is a three-day residential program concentrating on inter-professional communication, professional conflict, gaining clinical consensus from multidisciplinary healthcare teams, and physician self-care.

More information and registration coming soon

End of Life Care: Clinical Consultation Skills in the Context of Life-Limiting Illnesses

End of Life Care: Clinical Consultation Skills in the Context of Life-Limiting Illnesses is a one-day course looking at the core communication skills required when dealing with end-of-life care in the context of life-limiting illnesses.

More information and registration coming soon

Postgraduate Degrees

Clinical Leadership 

The public health care environment is competitive, with an expectation that specialists will engage professionally at all levels of an organisation. Learning how to become a better leader is not part of the journey for many clinicians. Deakin's Master of Clinical Leadership provides you with the management and leadership knowledge and skills to pursue roles that can affect change in health care.

As part of the course, you will undertake clinical leadership units offered as intensive residential study programs. These programs bring you together with industry experts and other students to encourage intense learning in an environment where ideas and concepts can be exchanged in ways which promote deep understanding.

Learn about our Master of Clinical Leadership


Professional Healthcare Management 

As healthcare service delivery becomes complex because of changing population, disease profile and medical technology; so has the requirement for qualified healthcare managers increased.  There is a pressing need for trained and skilled healthcare executives and leaders in Australia and the Asia-Pacific to lead and manage healthcare service delivery into the future.  

The Deakin MBA (Healthcare Management) course content has been developed in consultation with industry and by academics with several years of industry experience.  With the Deakin MBA (Healthcare Management) qualification in hand you are well positioned to either progress in your existing healthcare management career or embark as a healthcare manager.

Learn about our MBA (Healthcare Management)

Clinical Communication, Bioethics, Leadership, and Professionalism Seminar Program

The Centre for Organisational Change in Person-Centred Healthcare is pleased to host a monthly seminar series that rotates around our affiliated clinical sites. The seminars are aimed at topics of interest for practicing clinicians, academics and associated healthcare professionals, spanning the themes of clinical communication, bioethics, leadership, and professionalism.

Information on upcoming seminars coming soon.

Support us

There are a number of ways you can support the various activities of the Centre for Organisational Change in Person-Centred Healthcare. By supporting our research and education activities, you enable us to make a real difference in improving the provision of patient care.

We're grateful for all philanthropic and other support received from individuals, corporates and the community at large. This support enables our staff to continue our innovative program to improve patient care.

Ways you can help 

Examples of how you can support us include:

  • Fund a PhD scholarship
  • Fund a post-doctoral award
  • Provide a philanthropic gift or gift in kind (such as equipment)
  • Contribute to a specific research project
  • Seed funding to explore new project ideas
  • Donate to the Centre at large, or partner with us, ensuring our future.

Contact us

If you want to explore opportunities to support and/or partner with us, we would like to hear from you.

Centre for Organisation Change in Person-Centred Healthcare
General Enquiries
+61 3 5227 8005
ocph@deakin.edu.au