Before you can access CloudDeakin you must activate your Deakin username and password. Go to the Passwords page and follow the instructions. If problems persist, contact the IT Service Desk for further assistance.
You can view PDF's in Mozilla, but by default this in not enabled. To enable, this please follow these steps:
- At the top of the Firefox window, click on the Tools button and then select Options.
- Select the Applications panel.
- Find Portable Document Format (PDF) in the list and click on it to select it.
- Click on the drop-down arrow in the Action column for the above entry and select Use Adobe Acrobat in Firefox.
Students will have access to their unit sites one week before trimester start.
I can't use CloudDeakin properly (when I click on anything nothing happens or I get an error message)
This is usually a browser setup issue. Go to the Browsers and Settings page and follow the essential steps to successfully access, login to and use CloudDeakin.
If your My Sites Widget does not include all of the units in which you are enrolled, please check your enrolment details through StudentConnect.
If there is no activity registered, CloudDeakin will time out after 180 minutes.
Problems accessing recordings
Try using a quality option which may be more reliable over your network connection.
Try a 'download' version of the lecture.
It can take several hours after a lecture for all formats of a recording to be available. Audio formats are processed first, then video formats. In peak times this can be longer. Some units only record audio.
This is usually caused if the Pop-Up blocker on your browser is enabled. Please disable the Pop-up blocker and your video should play. Instructions on disabling the Pop-Up blocker can be found here. If your video still fails to play, please contact the IT Service Desk.
While there is no fast forward/rewind button, you can skip ahead or backwards by clicking and dragging the playhead forwards or backwards along the slider. Additionally you may skip between different slides by using the next and previous buttons.
EchoSystem is able to record a combination of video and/or audio. If the source is only audio, then no video format is available.
If a lecturer chooses not to provide downloadable versions of their lectures, (i.e. only streamed version) the podcast/download formats will not available.
Recordings are normally scheduled at the start of trimester. As it is not possible to know how exactly long each lecture will go for, the entire allotted lecture time is recorded, even if the lecture starts late / finishes early. (i.e. the recording usually begins and ends on the hour.)
These times are only indicative of the actual recording time. Being an automated recoding service, recordings are scheduled well before the start of a lecture, normally at the start of trimester. As a lecturer does not know how long their lecture will be on a given day, the entire allotted lecture time is noted as the duration. If a lecturer records a sessions manually (e.g. with a Maycom portable recorder) it is common for recordings to be shorter than the allotted time.
The EchoCentre automatically places the most recent recording at the top of the page. When a lecture has been recorded in two or more parts, the last part is the most recent and therefore appears at the top of the page. Users should check the date and time of a recording to ensure they are listening to the parts in correct order.
A digital recording, usually audio, made available over the Internet for downloading to a personal computer and / or portable digital music player. e.g. iPod.
No. You can also listen to podcasts using podcast client software. e.g. iTunes.
Tip: Use Google to search for "podcast clients" or "podcast receivers".
No you can listen to podcasts using any podcast client software.
Tip: Use Google to search for "podcast clients" or "podcast receivers".
Yes. You will need Java Web Start which can be downloaded from the Deakin University Software site or installed from the 'Software Essentials DVD.
Please click Accept or OK if you receive any warnings or alerts when attempting to launch eLive.
Any major computer, communications or electronics retailer sell computer headsets at reasonable prices. USB headsets are recommended.
Yes. Please ensure you go to the eLive configuration room at least 24 hours before your session to ensure your audio is set up correctly. To login type in your name. The password is config. Please refer to Getting Started with eLive.
Please ensure you go to the eLive configuration room at least 24 hours before your session to check your audio settings. To login type in your name. The password is config. Please refer to Getting Started with eLive.
A USB headset is recommended for use rather than a standard RCA headset.
To paste into the whiteboard in eLive, you have to use the PC keys of Control+V instead of Apple V, after choosing the Enter text on Screen icon to the left of the whiteboard.
When using eLive for the first time, you may need to configure or confirm settings in your personal firewall to allow the installation of Java Web Start and the eLive resource files.
You will be able to access the session 30 minutes before it is due to begin. It is highly recommended that you login to your session giving yourself plenty of time to establish audio contact with the moderator. You will then be able to "step away" from the session (your moderator will tell you how to do this) and "return" within 5 to 10 minutes of the session start time.
You may need a password to enter an eLive session. In cases where you do, it will be provided to you by the staff teaching the unit.
While using Student Lab PCs, the browser complains when trying to open meeting.jnlp or recording.jnlp files. What can I do?
If you get an error message of
- Internet Explorer: Windows cannot access the specific device, path, or file. You may not have the appropriate permissions to access the item
- Mozilla: C:\document~1\your username\locals~1\temp\recordig.jnlp could not be saved, because you cannot change the contents of the folder
while trying to access eLive from the lab, please try the following work around.
Please note that this work around will only work within Mozilla not Internet Explorer. Once the work around has been applied you can access eLive via Mozilla or Internet Explorer on that PC.
- Go to the eLive session
- When Prompted by the JNLP dialog box, Save the file to the desktop
- Navigate to the file and Right Click on it
- Select 'open with'
- Click on the 'browse' button
- Navigate to C:\Program files\Java\j2re1.4.2_02\javaws\
- Click on the javaws program
- Click on open
- Make sure the checkbox 'Always use the selected program to open this kind of file' is ticked
- Click on 'OK'
- This should launch eLive.
If you still encounter any problems, please contact the IT Service Desk.
This is usually either a browser set-up issue, or you have to clear either your browser's cache and cookies or your Java cache. Please go to Browsers and Settings page and follow the steps for whichever browser you are using.
You may be trying to submit a file in the wrong format. Turnitin will only accept files in the following formats: MS Word, WordPerfect, RTF , PDF , PostScript, and plain text formats.
Turnitin does not accept submissions saved in Microsoft Works or AppleWorks format. If you are using either of these programs, please save your paper in RTF (rich text format) or submit your paper by cut and paste, please see the Plagiarism Detection guide for further information.
This is usually either a browser set-up issue or you have to clear your browser's cache and cookies. Go to Browsers and Settings page and follow the steps for whichever browser you are using.
The time taken for the originality report to appear depends on a number of factors, including the size of the file being uploaded, number of files being uploaded into the assignment, the load on the Turnitin database at the time of uploading and subsequent load until the originality report is completed. For first submissions, this can be a few minutes or greater than 24 hours. For subsequent submissions, the report will not appear for at least 24 hours.
DeakinAir accepts all common video, audio and image formats in all resolutions. For best results with video, we recommend preparing videos in 1280x720 pixels and using the H.264 video codec at about 4000 kb/s.
The file upload limit is 2GB. For optimal end-user experience you might like to consider a maximum of 20 min videos. If necessary, playlists can easily be created to segment longer video sequences or group similar subject matter.
You can use Windows Movie Maker (Windows Live Movie Maker) or iMovie to edit video.
Check the recommended file format as stated in Question 1. If your video is not using the correct codec, use software such as Handbrake to re-encode. If you're uploading a huge file, please ensure that you've a good Internet connection. Best end-user experience will be on-campus via wired network or off-campus via ADSL. Use this site to check your Internet speed.