Mobile Supported

Elluminate Live! (eLive) is a synchronous communications tool that can facilitate communication and collaboration between staff and students.

Notes: On the 1st July Deakin University will be upgrading eLive, our online classroom facility, to a new cloud-based version that will be called Blackboard Collaborate.

eLive allows you to:

  • talk online in real time
  • chat via text online
  • share videos, presentations and applications.

Get Started with eLive

Get started with eLive

Before you participate in your first eLive session it is vital that you work through the eLive set-up guidelines at least 24 hours before the session. This allows time to resolve any technical issues and ensures that you can participate in the session.

The online environment is great for 'networking' and getting to know one another, and the rules of common courtesy or 'netiquette' apply here as they do in any classroom or public area. The netiquette section is essential reading for anyone communicating online.

If you are having difficulties setting-up your microphone, speakers, or headset, please first check the eLive FAQs. If you can't find the solution to your problem, contact the IT Service Desk.

Step 1: Set up your computer

  1. Ensure your computer meets the recommended computer standards.
  2. Check if you have Java Web Start installed, go to http://support.blackboardcollaborate.com/.

You should see the message below to indicate you have Java:

eLive Java Web Start

If you don't see the above message, you do not have Java installed. Download and install the Java Web Start (JWS) software from the Deakin University Software site or the 'Software Essentials' DVD.

Problems installing Java Web Start and eLive resources files

When using eLive for the first time, you may need to configure or confirm settings in your workplace or personal firewall to allow the installation of Java Web Start and the eLive resource files.

Go to Blackboard Collaborate Support Site for configuration information for commonly used firewall applications.

Step 2: Set up your microphone and speakers

For a better audio signal, we recommend using an external microphone and external speakers. Common PC microphones do not work in a Mac microphone jack, so USB microphones are preferred. You can get headsets from any store selling electronic or audio visual equipment.

Note: Mac G4 machines do not have an active microphone input so will need a USB headset or obtain an extra piece of hardware to plug in a non-powered microphone.

You must plug in your headset before opening the eLive session.

Step 3: Test your hardware

To configure your hardware before entering an eLive session:

  1. Go to the eLive Configuration Room.
  2. If you are prompted to open or save config.jnlp file, click Open.
  3. Login using your Deakin username and password. Then click Log In.

    Note: The first time you launch eLive, it will take several minutes (depending on modem speed) to download the required Java files (this is a once only download - these files are stored permanently on your hard drive).

  4. The Java application then connects to and authenticates on the eLive server. Once the eLive Session has opened you will need to authenticate again (if outside the Deakin network).
  5. You will be prompted to set your Connection Speed:
    • inside the Deakin network choose "LAN"
    • if outside, choose the appropriate connection speed.
  6. The Elluminate Live! application will now take you through how to test your audio. Please follow the online instructions.
  7. Once you have finished, close the window - you will be disconnected from the configuration session.

Access an eLive

Access an eLive session

eLive session can be accessed through CloudDeakin. Below are the instructions to access an eLive session.

  1. Login to CloudDeakin.
  2. Click on the title of the appropriate unit.
  3. Click on the link to the eLive session (this could be in a news item, in Resources or the NavBar).
  4. A new window will pop-up. Click on the radio button of Deakin User.
  5. Type in your Deakin username and password.
  6. Click the Log In button.
  7. The eLive session will open.
  8. Your name, along with other participants/moderators, will be listed in the Participants window.

Use eLive as a participant

Use eLive as a participant

In an eLive session, staff are moderators and students are participants by default. Following are the guides on using eLive as a participant.

Audio Window

Check your microphone and speaker levels

When you join an eLive session, check that the audio is configured correctly before the session starts.

  1. Go to the Tools menu at the top of the window and select Audio.
  2. Click on Audio Setup Wizard. You will then be guided through the process.

Use microphone

  1. Click the talk button at the bottom-left corner of the Audio window and speak into the microphone. A yellow halo surrounding the icon indicates that the microphone is enabled.
  2. When you are finished talking, click the talk button to release the microphone and allow another person to speak.

Note: Even though it is possible for up to six people to talk at the same time, it is recommended that you release the talk button each time you have finished speaking.

Chat Window

Send a chat message

You can send and receive chat messages in the Chat window. You can send messages to everyone in the session, just the moderator, another participant or several participants.

Note: Moderators can see all messages, including private messages that a participant sends to other participants. You cannot delete a message once it has been sent.

  1. Type your message in the text box.
  2. If you wish to send the message to particular participants, click the to: drop-down list and select the relevant person or persons.
  3. Click Send.
  4. The message then appears in the conversation area.

Participants Window

Use emoticons to provide feedback

Click the emotion indicators eLive happy icon,eLive Confused icon,eLive Applause,eLive thumbsdown icon to provide feedback to the moderator and other participants. Other participants will see the icon flash next to your name for a short time.

Answer a poll

You may be asked to respond to a question using the polling feature. The most common type of poll used is Yes/No.

  1. Click the tick icon or the cross icon on the toolbar above the Participants window to indicate your response.

Raise your hand

  1. If you want to indicate that you have something to say, click the eLive hand up icon button to raise your hand. A number (1, 2, 3, etc.) will appear in the eLive hand icon column in the Participants window to indicate the order in which hands were raised.
  2. Click on the eLive hand down icon button to lower your hand.

Step away from the session

  1. To indicate that you are temporarily unavailable, click the eLive step away icon button. You are still connected to the session and can see and hear everything that is going on but your name in the Participants window will be italicised to indicate that you are away from your computer.
  2. When you are ready to re-join the session, click the button again.

Whiteboard Window

Draw on the whiteboard

  1. Click one of the tools at the left side of the whiteboard window to select it. A palette will appear at the bottom of the whiteboard window. You can edit attributes such as colour and line thickness.
  2. Position the cursor on the whiteboard where you wish the stroke or shape to begin.
  3. Press and hold down the left mouse button.
  4. Drag the cursor to create the stroke or shape.

Type on the whiteboard

  1. Click the Text icon eLive text icon at the left side of the whiteboard window and select the text format from the attributes panel at the bottom of the window.
  2. Click the whiteboard to place an insertion point, then type your text.

Insert a clip art image

  1. Click on the insert clip art button eLive Clip Art iconin the tools menu on the left side of the whiteboard.
  2. The clip art dialog box appears. Select the tab that contains the clip art you wish to add.
  3. Click on the clip art and click on Place. The clip art will appear on the whiteboard.
  4. Drag the clip art to the desired location on the whiteboard and click to place it in position.

Edit or delete an object from the whiteboard

  1. Click on the Selection eLive selection icon tool in the tools menu on the left side of the whiteboard.
  2. Click on the object. The selected object will appear with a border around it.
  3. You can edit the object or delete the object once it is highlighted. Press the Backspace or Delete key on your keyboard to delete the object.

Exit the session

When the session has finished, click on the main window's Close button.

Note: There may be times when you will be made a moderator in an eLive session. The role you have in an eLive session will affect what you can do during that session. For example, only moderators can upload PowerPoint presentations and record sessions. Following is a quick reference guide on using eLive as a moderator.

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