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MPM742 - Personal Injury Strategic Claims Management

Enrolment modes:

Trimester 1: Cloud (online), Residential

Credit point(s):1
EFTSL value: 0.125
Unit chair:E Underhill
Prerequisite:Nil
Corequisite:MPM741
Incompatible with: Nil
Note:

You will need to access substantial learning resources and experiences in CloudDeakin (Deakin’s online learning environment). Compliance with the Standards in computing, connectivity and student capability are a condition on your enrolment.

Content

This unit is designed to provide students with a comprehensive understanding of how a strategic approach to claims management can play a vital role in reshaping the culture, processes, systems and alliances to enable the effective and efficient management of claims and compensation schemes. This includes understanding claims management methodologies, designing key performance indicators, understanding stakeholder roles, and developing strategic approaches to dispute resolution and return to work interventions.

Assessment

Written Assignment 1 3500 words 40%, Assignment (Contribution to online discussion) 10%, Written Assignment 2 (Group/up to 5 students) 5000 words 30%, Presentation of Group Assignment 20%

Unit Fee Information

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